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Solargain
4.4 from 599 reviews · View Statistics
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Reviews

  • Value for Money
    4.8 (195)
  • Product Quality
    4.8 (186)
  • Return Claim MadeYes (4) · No (189)
  • Customer Service
    4.7 (203)
  • Warranty Claim MadeYes (14) · No (184)
  • Purchase Price$6,112.93
  • Timeliness
    4.8 (83)
  • Job Satisfaction
    4.8 (78)
  • Rates and Fees
    4.7 (63)
  • Installation
    4.9 (191)
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Casper
CasperCentral Highlands and Goldfields, VIC
  • 2 reviews

Solargain product and installation

published

I am very pleased with the product and also the crew that carried out the installation.. I am happy to be contributing to the environment and hopefully slowing down climate change, as well as saving money on power. I also hope to instal a battery further down the track to save even more.

Solargain
SolargainSolargain
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Excellent job done and great customer service

published
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K Aus
K AusGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Highly recommend them.

published
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Cameron M
Cameron MPerth
  • 2 reviews
  • 4 likes

Great to deal with

published

Solargain were great to deal with from the initial contact and quote process, through to installation. I organized 4 quotes and Solargain were the most professional. No hard sell, no constant call backs hassling with an even better deal and no speaking to someone goodness knows where.
The information flow was great. BookIng the installation in was easy and they accommodated changes. On the day of installation, everything worked like clockwork. It was a joy dealing with Solargain.

Solargain
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Jan C.
Jan C.Greater Melbourne (Metropolitan), VIC

It went really well

published

The tiles on my roof were old and soft, so quite a few got broken, there was no way around this. But the system got fully installed, and is working great. They even took away all the broken tiles.

Solargain
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Mal
MalGreater Melbourne (Metropolitan), VIC

Solar panel install

published

Well planned & professionly installed as you expect of well trained tradespersons. From the initial contact, made by myself, advice was was constructive & different quotes were tendered for a variety of combinations of equipment. Installation was prompt & efficient.

Solargain
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Great To Use Solargain

published

Excellent service from start to finish, will be contacting Solargain in the future re purchasing an upgrade for the system via a battery purchase but for now am extremely happy with my solar install

Solargain
SolargainSolargain

Hi Alan. It's great to hear you're already planning how to upgrade your system. We're glad to hear you're happy with how your install went. If you ever need any assistance with the system, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Daniel B.
Daniel B.
  • 4 reviews
  • 1 like
  • Verified

Great solar system installed by a professional team

published

Solargain gave good advice about why type of system to install. The whole process was smooth. The system seems to be performing well, better than the yield estimates they included.

Solargain
SolargainSolargain

Hi Daniel. We're very happy to hear about how well your system is performing. Always great to hear from happy customers. If you ever need assistance with your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Danny
Danny Perth, WA

I think having solar power is great now to get the most out of solar panels and why I put it off so long

published

Installation team did Excellent job Solar panels and inverter went in pretty quick had no issues whatsoever with sales or installation of our system all went like clockwork output on the day as soon as it was hooked up was at maximum

Solargain
SolargainSolargain

Hi Danny. Glad to hear that your installation was quick and easy! Hope you enjoy your new solar energy system. If you ever have any questions about it, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Lawrence
LawrenceSouth East Queensland, QLD

Product, service and responses all fantastic.

published

We had the ISTORE hot water installed after having solar panels installed about a year and a half ago. All experiences have been great. Follow ups, installation, friendly installers who were helpful. Products are good quality and do what they say.

Solargain
SolargainSolargain

Hi Lawrence. Thank you for taking the time to leave us your feedback, great to hear you've had such a good experience with your hot water system. If you ever have any questions, we're always available on 1300 73 93 55. Kind regards, Solargain.

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Gary H.
Gary H.Perth, WA

Start to Finish great job

published

From the first enquiry to the installation a great job and easy to deal with and explained everything perfectly and answered all my questions. So glad we went with Solargain

Solargain
SolargainSolargain

Hi Gary. Thank you for the glowing recommendation, we're glad to have worked with you! If you ever have any questions about your system you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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lbd
lbdGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 2 likes

A+ Platinum Providers

published

The Level of Service, quality of Install, Array of products , Documentation, Workflow are a high standard. Communications are excellent. Highly recommended.
The system is working fabulously. Callunn and his team were Great. Along with the Operations Teams.

Solargain
SolargainSolargain

Hi LBD. Thank you very much for your recommendation, we'll be sure to pass on your kind words to the team, we're sure it'll make their day. If you ever have any questions, don't hesitate to contact us on 1300 73 93 55. Kind regards, Solargain.

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Tommy tucker
Tommy tuckerPerth, WA

Great service and price

published

Thank you James(a true professional)for helping us to get our solar system quote and finding a system best suited to our needs and we're very happy with our solargain service we can't wait until system is installed so we can see how much we will be saving

Solargain
SolargainSolargain

Hi Tommy. Thank you very much for your glowing review, we'll definitely pass your kind words on to James so he knows how happy you are with your system. If you have any questions, you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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Gilbert
GilbertSouth East Queensland, QLD
  • 2 reviews

BEST DECISION EVER

published

Everything went smoothly from quote to installation on our new IStore water heat pump.
They came in and installed everything without any issues. They configured the best settings for the heat pump. Very thorough. Very professional.
They even got rid of my old 17 year old electric water heater.

Solargain
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Ali Y.
Ali Y.Greater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 2 likes

Process of two parts. Good then bad.

published
Solargain
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Ali Y.
Ali Y.

Hello there. I’ve updated my review. Won’t be recommending Solargain to anyone.

Solargain
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Easy and simple process

published

This was a simple and easy process from. Start to finish. From the sales person to the installers. So far I am happy with the process and the results of the Solargain process. Solargain installed a 6.6 KWh Huawei Inverter system I am happy with the results of the system. The Huawei app is not that good but it is not a true reflection of the Solargain or Inverter process.

Solargain
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Andrew C.
Andrew C.Perth, WA
  • 2 reviews

SolarGain... 3 years on

published

System has performed flawlessly since install. The installers did a great job of removing the old system and replacing it with a newer one (my previous install was much smaller and it was time to upgrade). The install was very neat and the installers were very professional.

I quickly set up my system to record on PVOutput, so if you're interested in its performance since install, you can find it at https://www.pvoutput.org/intraday.jsp?id=60929&sid=54365

Solargain
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JeffB
JeffBSouth East Queensland, QLD

Pleased with Solargain HW system.

published
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Gary
GaryPerth, WA

Very pleased with the system.

published

Panel installation went very well. Installers demonstrated how to use the App after panels had been installed. Everything is operating as was explained at the beginning of the process. No issues at all.

Solargain
SolargainSolargain

Hi Gary. Thank you for taking the time to leave us your feedback, glad to hear the installation experience went very smoothly for you. If you ever have any questions, you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Marie
Marie Perth, WA
  • Verified

Hot Water Team of Solargain

published

Our Solar Hot water was leaking on the roof and needed replacing immediately. The Hot Water Team disconnected the Hot Water roof system and stopped the leak - lent us a Water Heater till they could install an Istore Hot Water System. Removed and took away the old Hot Water Roof System. Very Professional and helpful. Excellent Service. Very Happy with outcome. Thank you Hot Water Team.

Solargain
SolargainSolargain

Hi Marie. Great to hear that our team was able to provide such a swift and comprehensive solution, hope you enjoy your new system. If you ever need assistance, please don't hesitate to get in touch. Kind regards, Solargain.

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Alan
AlanPerth, WA

Company Review

published

Solargains procedures from quotations, installation and final handover certification were without fault & we are extremly happy with the Solar panel system we had installed including the istore hot water system

Solargain
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Best Hot water solution

published

They were very good. This was a old house so it had electrical problems. They found solutiuons for every problem.

Solargain
SolargainSolargain

Hi Farook. Glad to hear our team was able to assist despite the challenges posed by an older home. If you ever need assistance with your system you can reach us on 1300 73 93 55. Kind regards, Solargain.

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Fast responce

published

The professional team lent us a make do water heater till they could install the solar water heater. Such a polite attitude. And left no mess.

Solargain
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Warwick
WarwickCanberra 2600, ACT
  • Verified

Professional and listens to the customer

published

I installed a 6.6kW module/5kW inverter PV system, with an IStore 270L heat pump hotwater system from Solargain. I'm happy to say that it has exceeded my expectations, with the system providing all of the hot water that we need, only using solar energy. And the PV system is running flawlessly. Installation of the system was quick, efficient and very professional. I highly recommend them to anyone wanting to move to powering their home from solar energy!

Solargain
SolargainSolargain
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Excellent Company

published

SG installed my 3500W system in 2014 and estimated annual generation from the array as 5371W. It has been within 2% of that every year showing (A ) they use very good software to predict the output and (B) they are very honest at the point of sales .
At 6 yrs the Fronius Inverter failed and SG handled the complete warranty claim with Fronius for me and replaced the Inverter.
The latest software caused messages on the display which I had never seen before but SG technicians came, adjusted the system and explained the latest GDPR software imposed by Western Power Regulations means the latest Inverters work differently from earlier models.
SG are very professional and capable Company and their staff are courteous and helpful throughout .

Solargain
SolargainSolargain

Hi Steve. Thank you very much for this glowing feedback, it's great to hear you had such good experiences with our team. If you ever need assistance you can always reach us on 1300 73 93 55. Kind regards, Solargain.

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