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Solidteknics AUS-ION Cookware

Solidteknics AUS-ION Cookware

4.2 from 60 reviews

Reviews

1.8

5 reviews
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Cate S.

Cate S.South East Queensland, QLD

  • 2 reviews
  • 4 likes
  • Verified purchase

Didn't work well for me and customer service wouldn't believe me.

published

Followed seasoning advise exactly but it never got black or non-slip.
Anything cooked on surface would stick and had to be removed using a scourer.
I must have seasoned it like 7 times and it never went black like in the pictures.

Prone to rust and verdigris if left in dishes overnight so keep oiled. Handle is uncomfortable.

Customer service emailed me back and forth at least 10 times giving me explanations.
I asked if it's possible the steel poured could be inconsistent but this was laughed at.
Customer service never apologised or offered a refund. Am disappointed.

Pending response from this review, I'll be donating it local charity. Perhaps nearby homeless could get better use of it on an open fire that I could with my stove.

Purchased in January 2019 at Everten Online for A$119.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Non-Stick LongevityLess than a month
11 comments
Cate S.
Cate S.

I meant to click Solve Privately because I'd still like to get my money back but I doubt that would happen. I put it on the back burner for so long because all the emails just made me feel like there was nothing could be done.

Solidteknics
SOLIDteknicsSolidteknics
Cate S.
Cate S.

I'm so glad to hear that you're happy to help. I did not have seasoning troubles on my end; I was able to follow the instructions easily. It just did not season. I request a refund. The pan has been sitting doing nothing all this time.

Shelly

ShellyPerth, WA

  • 2 reviews
  • 2 likes

Terrible company to deal with . If you have an issue it's your fault.

published

Difficult to season. Poor or no instructions inclueded with the pans. I tried multiple times contacted the company was basically made to feel like an idiot. Their warrenty is non existent.dont waste your money

Purchased in February 2019 for A$900.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Non-Stick LongevityLess than a month
1 comment
Solidteknics
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Adam K

Adam KGreater Melbourne (Metropolitan), VIC

Ordinary value to be honest

published

Purchased in December 2019 at Kitchen Warehouse Online Store for A$239.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionNo
Non-Stick LongevityLess than a month
1 comment
Solidteknics
SOLIDteknicsSolidteknics
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Mr SS

Mr SS

  • 7 reviews
  • 3 likes

Expensive, heavy, hard to season to a consistent non stick surface

published

Bought this at David Jones. Good design with no rivets and it weighs less than a traditional cast Iron pan but is still heavy compared to other pans. After following the instructions for seasoning, I found the non stick never really worked very well. I now use an Arcosteel teflon frypan I bought on sale from Woolies for about $17 and love the Arcosteel pan much more as it is lightweight, non stick, and inexpensive.

Purchased in October 2018 at David Jones Retail Stores for A$170.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionYes
Non-Stick LongevityLess than a month
1 comment
Solidteknics
SOLIDteknicsSolidteknics

Where am I going wrong?

published

Purchased in January 2019.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Hot Handles While Cooking No
Even Heat DistributionYes
Non-Stick LongevityLess than a month
1 comment
Solidteknics
SOLIDteknicsSolidteknics
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Questions & Answers

Sachin 100plus

Sachin 100plusasked

how i know which type of cooker is multitasking and good for cooking?

I need a pressure cooker so i just found out from the Hundred plus https://www.100plusmall.com/category/pressure-cookers_77

How is it? Worth the money?

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Sachin 100plus

Sachin 100plusasked

how i know which type of cooker is multitasking and good for cooking?

1 answer

I need a pressure cooker so i just found out from the Hundred plus https://www.100plusmall.com/category/pressure-cookers_77 How is it? Worth the money?

Sachin 100plus

Sachin 100plusasked

how i know which type of cooker is multitasking and good for cooking?

I need a pressure cooker so i just found out from the Hundred plus https://www.100plusmall.com/category/pressure-cookers_77 How is it? Worth the money?

No answers

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