Solomons Annandale- Fantastic service and product
Dealing with two contractors for an insurance job to redo floors after a sewage leak in our apartment (strata insurance wouldn't cover old carpet in bedrooms). Solomons (Daniel) was fantastic, fast, understanding and responsive. Bedrooms are already done with the work being completed very quickly. And the guys cleaned up after themselves! No dust everywhere. Still waiting on other contractor for a date!!
- Verified customer
No duty of care. Wodonga 2017-2019
Almost two years ago I had vinyl flooring installed over the existing floor and was very happy until the initial problem of tiles lifting occurred again. Neither owner or sub contractor who quoted and laid the flooring raised the concern of it happening again.
I initially contacted the subcontractor 6 mths ago and he came around to look at it but seemed to have little interest in fixing the problem. He never returned. So after a couple of mths of texting him to no avail I went into the actual shop to find
the business had sold. I can’t track d...
- Verified customer
Solomons Flooring West Ryde
UPDATED 12 Jun 19
There are couple of installation defects need to be fixed. Message store manager and he replied quickly and agreed to come and fix. Booked date and time. But no show. Follow up and re-arrange another date and time. Again no show. Try to contact again but no response afterwards. Still cannot reach him thereafter. Defects still not fixed. Beware of the after sale service!
Installed Jan 19
I am after specific brand of vinyl flooring (Coretec) which only Solomons and another company would stock. Approached both for a quote. M...
Amazing service and lovely flooring
We couldn't be happier with our new Coretec flooring. Thrilled we went with Solomons Balcatta. Glenn was honest, reliable and super nice, helping us choose our product and colour. He went out of his way for us. We were so impressed we ending up getting out entire kitchen and dining room done, as well as bedrooms, lounge and hallway.
Solomons - Reynella
On completion of our Karndean flooring, gaps appeared between planks, due to it not being acclimatized prior laying. On many attempts to rectify this with SOLOMONS REYNELLA, they had no ownership nor responsibility. Their first and final resolution was for us to pay $500 for 2 layers for 1 day, but they would 'give' us $500 of new planks. We are now stuck with unsightly gaps in our new build.
I only hope other Solomon stores are more loyal to their customers than Reynella branch.
Would love to hear from other branches how they would've resolved this.
Putting a negative review on this site is the last hand I was forced to play, but certainly could've been avoided.
Loving my new floors
We had a floor laid by Solomon’s which wasn’t laid correctly the first time round but they did everything possible to rectify the problem, after waiting a few months to see if the floor settled and still not being totally happy with it, they came out to re assess the floor and replaced the whole floor, even areas that weren’t affected. We couldn’t speak highly enough of this company, and they totally understand “CUSTOMER SERVICE “. We would highly recommend them to anyone.
Bad customer service
I bought kardean vinyl planks from Cannington
And the owner ([Name Removed]) promised me whatever leftover thay took it back 1st thay calculate wrongly area when I ask to take back he start fighting with me doesn’t give any credit back totally opposite behaviour plz don’t trust this guy
Pretty Much Perfect...Solomon’s Annandale
Milad and Harry are just fantastic. The service was second to none and as we had a tight schedule due to our kitchen being done a day after Solomon’s were due to finish. They were at our place early and stayed late to ensure all the pre work was done including self leveling concrete. The next day the gutters were again on time and did a super job.
We had a very minor issue with one of the boards popping up but Milad rushed over and fixed it promptly.
Very impressed with everything about Solomon’s Annandale and if you value service and quality then don’t hesitate and book these guys in.
We chose Solomons Flooring, Annandale to supply and install vinyl planks and carpet in our apartment. Milad looked after us from start to finish, with great results. He stayed in touch with us throughout all the stages of our renovation to make sure that when it was time to lay the flooring there were no bad surprises. Our floors look great.
- Verified customer
Solomons Stanmore - Amazing People, Amazing Service - Thankyou
Solomons at Stanmore laid our kitchen and dining room flooring. Milad and Harry were sooo helpfull in providing suggestions to the type of flooring to be used. I have used another flooring company (which will remain nameless) in the past and found that Solomns to be far superior in every aspect. They were clean on time and very helpfull, friendly and Honest. I have nothing but praise for this company and the people i dealt with. I am more than happy to recommend Solomons flooring to anyone thinking about installing flooring.
Castleton vinyl planks amazing
Purchased castleton vinyl
Planks thru Harry and Daniel at the Annandale store, they are very professional and friendly .
The planks look amazing, they look and feel like real Wood whilst being water proof. Harry has a very good business ethic. The vinyl layers Harry and the boys did such a good and fast job , and seven did the scotia , also amazing.
Definitely recommend them if you want vinyl planks laid and recommend castleton brand as they are the thickest out there being 5 ml thick,
Not the cheapest but with price comes
Solomon flooring Castle Hill
I am extremely happy with the way my vynil click in floor turned out, and all my friends love it too. Dealing with the owner Nami has been absolutely great, his professionalism and his availability and responsiveness are top notch, and the after-sales support is much appreciated. I wouldn't hesitate one bit to deal with Solomon Flooring Castle Hill again in the future.
Flooring that made the house look a million bucks
Right from the moment we stepped into Solomons- Castle hill store till they finished the job the service and advice has been excellent. They understood our requirement and gave good suggestions. The finished the work quickly and were quick to rectify anything that was less than perfect. Couldn't have asked for a better transformation than what these guys did. All our friends who have seen the luxury vinyl tiles installed want it in thei house as well! Would definitely recommend Solomons- Castle Hill.
Went in to Dandenong store and told them I had a deadline and budget. They gave me a price for vinyl and said yes to the timeline I had. 3 days later they said their installer could not lay the vinyl but said it was easy to do and that I could do it myself. They came out to look at the job and also quote for the carpet. They brought samples of the carpet and we chose the one we liked. The rep was very convincing that they needed a deposit on the spot! So we paid what we had. Then a day later he called and said he did not have the carpet in stoc...k and gave us another option which we did not like, so we requested our deposit back which they said no problem but they would not refund the vinyl. While looking at the area, I had to lay the vinyl in I could see how intricate it was and decided to get a few opinions about DIY installation. I am a tradesman and most layers did not recommend I lay it unless I had experience, as one wrong cut would ruin the whole sheet with this particular pattern. So I called Solomons' rep and said I no longer wanted the vinyl with my reasons and they said I had to come and pick it up as there would be no refund. So I asked to speak to the boss, actually I went in to speak to the boss! He gave me the run around saying they had 2 other buyers for the vinyl in the past 10 days and lost the sale so now I was committed to buy it. I offered them $200-300 for their time but they said they wanted it out of the store as it had been there for 4-6 months and could not help me out! Recommended I try and sell it on eBay :-0. What's interesting is they had NO ABN on their business cards and only the first name on all their cards. Very unprofessional and very misleading and I feel like I have been stuffed around. I now even doubt that I was talking to the boss as when I asked for his card it only had his first name and title as a consultant. Wouldn't even give them one star!
I went into the store to purchase vinyl. I had asked the salesman the difference between roll vinyl and planks. he claimed that the vinyl planks wont scratch while the sheet vinyl has a limited life span. (about $1000 price difference) I said that I have had the planks before and they do scratch which then he kept arguing the point. after a couple of minutes he turned around and said "i don't want to sell you any product". and bid me good bye...I spoke to the owner the next day who seemed equally as rude and said "good luck finding another roll...at the same price" I then went to several different places and had several different options of sheet vinyl around the same price and quality. I even found someone to lay it for $150 rather than the $450 that was quoted by solomons. this is a long story cut short but all in all I found them to be rude and insulting and I wouldn't recommend buying from them.
- Verified customer
Bentleigh store - be very wary of being ripped off
My dealings with Solomans Flooring Bentleigh (Victoria) turned out to be a very costly and huge error on my part. The manager [name removed] was duplicitous and deceitful in his dealings with me. I also have met another lady who experienced the same treatment.
Fool that I was, I had believed what he had said and at the time believed him to be an honest business man and signed the quote and paid the deposit. As a result I was committed to something that I later found out I was being badly ripped off for. In the end I dealt with a different pe...rson to arrange installation as the contract was so loose it would only end up in a he said she said fight if I tried to break the contract. At least the installers were professional which was the only good thing about a terrible and very expensive experience. If you are female, even in your sixties, do not go into that particular store on your own as it will turn out to be a very costly experience.
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