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Somerville Strata Management

Somerville Strata Management (page 2 of 2)

4.3 from 24 reviews

Reviews

4.3

24 reviews
5
(16)
4
(5)
3
(0)
2
(0)
1
(3)
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Mira

MiraSydney, NSW

  • 2 reviews

Poor communication

published

We had a leak coming from the upstairs unit since end of 2017. Clearly a Strata issue. After numerous phone calls to Somerville they finally send a plumber to repair the leak. This took about 6 months. In the meantime the tenant moved out in March 2018 due to the damage and the smells coming from the water damage. We are still waiting for the unit to be repaired and we are owed over $12,000 in rent. I have dealt with 4 different individuals.

Excellent communication and timely responsiveness from Somerville strata manager.

published

Ever since Somerville took over as our strata manager (more than 10 years), I have only experienced timely responses to my communication. The manager is very knowledgeable in strata matters and his information, suggestions and advice are sound. On instructing him to proceed with a job he communicates immediately with the appropriate party and does the follow up.

Amber J

Amber JSydney

  • Verified customer

Reliable, flexible and professional

published

Our strata manager always deals with us in a timely fashion, he recognises and actions issues once they have been bought to his attention.
If there is always If there is something he is unsure of, he will tell you and get help or offer solutions. His honesty & transparency is a rare attribute.
We have recently been undertaking complex and protracted negotiations with neighbours and contractors. Our strata manager is not directly involved, but has shown immense patience by fielding and coping with complaints, enquiries and our (EC) updates! At all times, our strata manager has remained calm and professional.
Our EC genuinely trust our manager.

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Todd

ToddSydney

  • 2 reviews
  • 1 like

Very good Strata Management- 8+ YRS

published
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