I have a player and other SONOS speakers. I enjoy the sound, but SONOS impose totalitarian control via your router. I didn't agree with a terms and conditions change last year, after a few weeks they threatened to reduce the functionality of my system unless I agreed. Who owns this thing anyway?
Sick of endless software updates disrupting the music flow? Sorry you can't opt out. The system is also highly dependent on your wifi connection and computer and router working flawlessly. I bought a Bose bluetooth system as a back up to use when I have a party, as the SONOS system keeps dropping out. Now I use that all the time. At least I know it belongs to me.

I purchased the sub and sound bar two years ago when bluetooth was well alive. The only way that I can play music is through wifi, so if its a poor signal, the app doesn't work! Constantly doing software updates that don't make a difference. I was excited when it said that the new softwae update would allow me to use apple airplay but of course it didnt work for mine as it was too old. It told me to buy a new bar and then, only then, would i be able to play off apply airplay.

Other than that, amazing sound.

Bought a Sonos Soundbar. Very disappointed with horrible tech. Wireless couldn’t be connected initially but after tweaking the router remotely by the Sonos tech team, the connection worked but kept dropping off for no reason.
Advised to get another router just to get this problematic device working. Told it was because of my router but all other devices in the household were connected without any issue whatsoever. Said it wouldn’t be expensive to get another router, except that they sent me a link to a router that costs 170aud. So that makes t...

Bought the player for 950 $, as the sound of the Samsung TV speakers itself is very hollow. Turns out the player has exactly the same sound and there is no improvement whatsoever. I like the fact that I can stream my music from my iPhone dire try to the sounder, but am EXTREMELY disappointed with the quality of the soul, which is not any better than the in-built speakers from my TV itself.
When I asked about the fact that this is just a hollow sound speaker system and no surround sound effect at all, was told to get some bass (as there is no bass at all in the sounder) by buying their sub for 950 $ again. But i do not trust it. Will I really fork out twice 950 $ and be frustrated as I am today ?