Sony Australia EBay Store
Bought unit in Dec 2017 because on their website they stated: "Manufacturer refurbished: An item that has been professionally restored to working order by a manufacturer or manufacturer-approved seller or retailer. This means the product has been inspected, cleaned, and repaired to meet manufacturer specifications and is in excellent condition". It came with a fingerprint smudged on the lens and was not noticed until I took over 100 photos on Australia Day. The camera always had a sticky USB connection until it failed six months later. It has gone into repair and has been away 2 weeks and they are still waiting on parts - should have bought a Panasonic/Nikon - they have never given us any problems.
Never buy a Sony RX100!!!
My experience with Sony service.
My Sony Rx100 mk1 had lens retracting problems.
I sent the camera to Infinite on 2/9/2015. I received the camera back on 11/09/2015. I turned on the camera and the focal ring was not working and the camera had an electronic problem (randomly turning itself on) and was unusable. I rang on the 14, 16,17 and 18 of 09/2015 and asked for repairs to be carried out in Brisbane or a refund.
I lodged a complaint with QCAT and Sony provided Digicam as an alternate repairer (not in Brisbane but Adelaide). I had no c...hoice but to send the camera as it was currently unusable. Finally on 11/2015 I received the camera back. They found that the camera had a disconnected cable to the lens system. I can only assume Infinite failed to connect this! Two months later with minimal use I found the camera had the same electronic problem (randomly turning itself on). Resetting the camera, a new SD card and battery did not fix the problem. After numerous emails, I was asked to send the camera back to Sony Head Office in Sydney in early February 2016. I still have not received my camera back and have only received minimal response (with QCATs helping hand) and Sony are still investigating the issue. Just a word of warning. Avoid phoning Sony directly and do everything by email. Sony staff are based in overseas call centers and information is sent by email to supervisors which usually takes 3 days for them to get back to you. I once spent 1 hour on the phone asking to be transferred to a supervisor and they never
Sony Digital Camera and their non commitment on warrantees
Sony Digital Camera - Alert !! - Nil Customer service
I am making one and all aware of my recent bad experience with Sony Australia after 2 months of nil attention or feedback from this supposedly International Company who prides themselves on customer service.
I purchased a Digital camera from a Sony Dealer in India whilst I was on holiday thinking it was an international brand supported globally for support & service with a 2 year warrantee how wrong I was. Just over 12 months my camera which is used infrequently has died. I contacted the ...
Questions & Answers
Has anyone used this camera at a concert ? If so are the pictures high quality? Clear?
Sony RX100. Was the best low light performer when it was released several years ago. can take quality pictures of objects in motion and many other situations. But the flash has only 3 meters range and beyond that would be too dark for a quality shot. There are many new models now on the market. Hope this help.
I haven't tried it, but think a tripod would be helpful to keep image stability. Phones today are very much the trend, but a lot of concerts prohibit photography.The pictures would be high quality with the camera fitted to a tripod with a fully charged battery. For a compact camera, it offers very much room for experimentation...
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