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SouthAus Solar Batteries

SouthAus Solar Batteries

4.4 from 18 reviews · View Statistics
Listing monitored by SouthAus Solar Batteries

Reviews

4.4
18 reviews
  • Value for Money
    4.2 (13)
  • Product Quality
    4.5 (12)
  • Return Claim MadeYes (1) · No (14)
  • Shipping
    1.0 (1)
  • Customer Service
    4.4 (16)
  • Warranty Claim MadeYes (0) · No (14)
  • Purchase Price$7,001.33
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  • Verified

Good product, good price and a quick and painless installation

published

I found SthAus Solar good to deal with. They came up with the best price for our Eveready 5.2kWh battery and they were flexible in allowing us to devise our own payment schedule (1/3 up front, 1/3 on installation, 1/3 on obtaining the certificate), which was greatly appreciated. The battery is working as it should and we've now signed up with Members Energy and their Virtual Power Plant, which was really the aim of the whole exercise. Well done, SthAus Solar.

Value for Money
5/5
Product Quality
5/5
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
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Review collected in partnership with SouthAus Solar Batteries

  • Verified

Fantastic company to deal with from start to finish.

published

South Australia solar, a great firm to deal with from start to finish. Installer Grant terrific, respected everything my home,.myself, installed the app, explained and showed me how to use it. Thank you from a very.happy customer.

Incentivised Review No
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
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Review collected in partnership with SouthAus Solar Batteries

  • Verified

Great customer service - professionalism at its best

published

From enquiry through to installation and after sales follow-up. Kept in contact throughout the process. Installation was exceptionally well done - the workers even cleaned up some weeds that were there when they arrived.

Value for Money
5/5
Product Quality
5/5
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
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Review collected in partnership with SouthAus Solar Batteries

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0.0
(1,234)

Don't trust SouthAus Solar products

published
Value for Money
1/5
Product Quality
1/5
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
Angry
AngryBrisbane
  • 2 reviews
  • 1 like

You would think pricing isn’t hard to disclose

published

Called them for pricing but they refused to give it to me until I had given them all of my personal details. They say they want your personal details to see if you qualify to get a solar battery. As much of a joke that is I again asked if I could have their installed price for each of their battery products to which I was denied again. Nice way to loose customers, if you cannot be open with your pricing what else is hidden.

Trustworthiness
1/5
Customer Service
1/5
Incentivised Review No
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
Angry
Angry

I understand how solar works more than most, this was explained to the lady and still did not want to disclose the pricing.

Angry
Angry

Feel free to have someone contact me and we can discuss an installation.

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Andrew
AndrewSouth East Queensland, QLD
  • 2 reviews

TV Commercial misleading

published

Basic bottom shelf system. No inclusions, about the same as retail price, no significant discount. Staff are friendly but typical pushy sales are disrespectful. VERY Difficult to navigate phone system. Severely Lacking good follow up process outside of new sales.

Value for Money
1/5
Product Quality
4/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Andrew, thank you for taking the time to leave your review. My sincere apologies that you have had a negative experience with us. I have sent you a private message asking for further information so I can follow this up immediately for you.

  • Verified

Solar battery installation

published

Very easy company to deal with the staff explained what will happen from go to stop it took a few weeks for everything to happen but the service was awesome the installers were very professional and friendly would recommend SouthAus Solar batteries to A.nyone

Incentivised Review No
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries

Hi Kevin,

We appreciate very much your feedback. It makes our day to hear you had a positive experience from go to stop over the few weeks it took to install your battery. Thank you for your recommendation, it means the world to us!

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Review collected in partnership with SouthAus Solar Batteries

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Rick
RickMetropolitan Adelaide, SA

Great attention to detail

published

SouthAus Solar has been professional, thorough and so easy to work with throughout the whole process from initial enquiry to applying for the rebate to installation of the system.

They clearly explained how the battery system and particularly the VPP would work. They never missed a step or replying to a question. On installation day, Asher was careful, respectful and very polite. We could not be more happy with the end result and how the system is working. No more bills, just profit!

Value for Money
4/5
Product Quality
5/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Rick, thanks for sharing your feedback! We're glad you've had a positive experience with us, if you have any enquiries in the future feel free to get in touch with us on 1300 70 71 72.

Colin
ColinMetropolitan Adelaide, SA
  • 3 reviews
  • 2 likes

The best product I have bought in the last 10 years.

published

Very easy it took a few weeks, but over all service was unmatched. The installers were very professional and cleaned up extremely well.

Value for Money
5/5
Product Quality
5/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Colin, thanks for sharing your positive feedback. It's great to hear we have provided you with a 5-star experience. If you ever need to contact us in the future please feel free to get in touch on 1300 70 71 72.

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0.0
(1,234)
Vivienne DUFFETT
Vivienne DUFFETTMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Welcome Hive

published

The installation was problem free.
The installer was efficient and very informative with downloading the app.
Put my mind at ease.
Very happy with the whole process.

Value for Money
5/5
Product Quality
5/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Vivienne, thanks for sharing your positive feedback. It's great to hear we have provided you with a 5-star experience. If you ever need to contact us in the future please feel free to get in touch on 1300 70 71 72.

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very happy with our battery

published

Everything has gone very smoothly so far and questions answered promptly. The installers worked quickly and efficiently, as well as being really informative and helpful, Love the App where we can see everything that's happening

Customer Service
5/5
Incentivised Review No
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Sue, thank you for taking the time to share feedback from your experience. It's great to hear about your positive experience with us! If you ever have any questions in the future please feel free to call us on 1300 70 71 72.

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Phil
Phil
  • 3 reviews
  • 1 like

That's what I call Service

published

Sales team had great knowledge never felt pressured into buying the system, provided me with good sound information. Installation techs was fantastic and provided me with good information, both techs very professional, friendly and polite. Iv'e already recommended this company to a work college for a battery install.

Value for Money
5/5
Product Quality
5/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Phil, thanks for sharing your feedback! We're glad you've had a positive experience with us, if you have any enquiries in the future feel free to get in touch with us on 1300 70 71 72.

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0.0
(1,234)
pgymy
pgymyMetropolitan Adelaide, SA

Great company to work with

published

We recently used SouthAus Solar for a solar battery installation. Every staff member we dealt with were friendly, efficient, knowledgeable and extremely helpful, nothing was too much trouble for them. They kept us informed for every step of the process via phone calls and emails. The battery was installed in record time, to meet our needs and the installer took a lot of time to explain everything to us. We would thoroughly recommend this company.

Value for Money
4/5
Customer Service
5/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Pygmy, thanks for taking the time to share your feedback with us! It's great to hear all our staff members were knowledgeable and helpful. If you have any questions in the future feel free to get in touch with us on 1300 70 71 72.

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Loving our Battery

published

Battery only installation went very well. Installers were friendly and polite and answered all our questions easily. Battery looks very neat and is so far working well. Loving the app as well. Roll on $0 power bill.

Customer Service
5/5
Incentivised Review No
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Anniekin, thank you for sharing your feedback with us. It's awesome to hear your installation went well and you're taking full advantage of the app. If you have any queries in the future you can reach us on 1300 70 71 72.

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SolarBob
SolarBobMetropolitan Adelaide, SA

Great Work Guys!!! SouthAus Solar are Fantastic...

published

The processing part went through smoothly, the sales staff were informative and friendly, bit of a delay with approval from Govt. but they can't help this, soon as it was approved an installation date was offered and accepted. Installers arrived on time and were finished by the end of the day, The 2 guys that did my installation were great, it was their first one they had done after being trained by the company and they were knowledgeable and the installation went off without a hitch, battery supply was commissioned and the unit is functioning perfectly. no more power bills YIPPEE !!!!!!!

Value for Money
5/5
Product Quality
5/5
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Solarbob, thanks for taking the time to provide us with your feedback! Great to hear your installation went off without a hitch. If you have any questions in the future feel free to get in touch on 1300 70 71 72.

Questions & Answers

South Aust Batteries
South Aust Batteriesasked

What Size batteries can be installed I already have a 6.5Kw system with a fronius inverta

2 answers
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries

Hi there!

One of our solar specialists can help you discuss the different battery options you have specific to your household energy needs and your existing system. I'll send you a private message so we can get in touch with you asap.

Thank You

Get an answer from our members and SouthAus Solar Batteries representatives

Details

CategoryOnline Shops and Solar Retailers
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedSolar Product Retailer
Clean Energy Council Recognition Approved Retailer
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