2 photos
SouthAus Solar Batteries

SouthAus Solar Batteries

4.1 from 20 reviews · View Statistics
Listing monitored by SouthAus Solar Batteries

Reviews

4.3
16 reviews
5
(13)
4
(0)
3
(0)
2
(0)
1
(3)
  • Value for Money
    3.9 (14)
  • Product Quality
    4.3 (12)
  • Return Claim MadeYes (2) · No (14)
  • Shipping
    1.5 (2)
  • Customer Service
    4.3 (16)
  • Warranty Claim MadeYes · No (16)
  • Purchase Price$6,500.88
Previous
Next
  • Verified

Good product, good price and a quick and painless installation

published

I found SthAus Solar good to deal with. They came up with the best price for our Eveready 5.2kWh battery and they were flexible in allowing us to devise our own payment schedule (1/3 up front, 1/3 on installation, 1/3 on obtaining the certificate), which was greatly appreciated. The battery is working as it should and we've now signed up with Members Energy and their Virtual Power Plant, which was really the aim of the whole exercise. Well done, SthAus Solar.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
System Size5.2 KW
Panel Purchased Eveready
Warranty Claim MadeNo
Purchase Price$7,400.00
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SouthAus Solar Batteries

Brian
BrianMetropolitan Adelaide, SA

High pressure sales. They keep sending sms sales messages despite being requested not to.

published

They promote misleading high pressure sales pitches on sub-quality solar batteries that are NOT a good price. They request your phone number and email address before they provide any information to you, and then they spam you with sales messages. Despite being asked to remove my phone number from their records, and being told that this had been done, I continue to receive their spam. They should be reported to ACC for inappropriate sales behavior.

Value for Money
1/5
Product Quality
2/5
Shipping
2/5
Trustworthiness
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
System Size10 KW
Panel Purchased quality
Warranty Claim MadeNo
Purchase Price$5,000.00
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
Allan
AllanCentral Highlands and Goldfields, VIC

Pushy sales and they try to upsell afterwards

published
Value for Money
1/5
Trustworthiness
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Purchase Price$4,999.00
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries

Other Solar Retailers

 
 

0.0
(1,234)
  • Verified

Great customer service - professionalism at its best

published

From enquiry through to installation and after sales follow-up. Kept in contact throughout the process. Installation was exceptionally well done - the workers even cleaned up some weeds that were there when they arrived.

Value for Money
5/5
Product Quality
5/5
Trustworthiness
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Existing
Warranty Claim MadeNo
Purchase Price$6,458.00
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SouthAus Solar Batteries

Don't trust SouthAus Solar products

published
Value for Money
1/5
Product Quality
1/5
Shipping
1/5
Trustworthiness
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeYes
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$3,850.00
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries
Solar Retailers

Find out how SouthAus Solar Batteries compares to other Solar Retailers

Know better, choose better.

Compare all
Rick
RickMetropolitan Adelaide, SA

Great attention to detail

published

SouthAus Solar has been professional, thorough and so easy to work with throughout the whole process from initial enquiry to applying for the rebate to installation of the system.

They clearly explained how the battery system and particularly the VPP would work. They never missed a step or replying to a question. On installation day, Asher was careful, respectful and very polite. We could not be more happy with the end result and how the system is working. No more bills, just profit!

Value for Money
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Rick, thanks for sharing your feedback! We're glad you've had a positive experience with us, if you have any enquiries in the future feel free to get in touch with us on 1300 70 71 72.

Colin
ColinMetropolitan Adelaide, SA
  • 3 reviews
  • 2 likes

The best product I have bought in the last 10 years.

published

Very easy it took a few weeks, but over all service was unmatched. The installers were very professional and cleaned up extremely well.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
System Size8.7 KW
Panel Purchased Solar Battery
Warranty Claim MadeNo
Purchase Price$7,800.00
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Colin, thanks for sharing your positive feedback. It's great to hear we have provided you with a 5-star experience. If you ever need to contact us in the future please feel free to get in touch on 1300 70 71 72.

Get quotes
Get quotes from Solar Retailers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Vivienne DUFFETT
Vivienne DUFFETTMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Welcome Hive

published

The installation was problem free.
The installer was efficient and very informative with downloading the app.
Put my mind at ease.
Very happy with the whole process.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Vivienne, thanks for sharing your positive feedback. It's great to hear we have provided you with a 5-star experience. If you ever need to contact us in the future please feel free to get in touch on 1300 70 71 72.

very happy with our battery

published

Everything has gone very smoothly so far and questions answered promptly. The installers worked quickly and efficiently, as well as being really informative and helpful, Love the App where we can see everything that's happening

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Sue, thank you for taking the time to share feedback from your experience. It's great to hear about your positive experience with us! If you ever have any questions in the future please feel free to call us on 1300 70 71 72.

Other Solar Retailers

 
 

0.0
(1,234)
Phil
Phil
  • 3 reviews
  • 1 like

That's what I call Service

published

Sales team had great knowledge never felt pressured into buying the system, provided me with good sound information. Installation techs was fantastic and provided me with good information, both techs very professional, friendly and polite. Iv'e already recommended this company to a work college for a battery install.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Hive
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Phil, thanks for sharing your feedback! We're glad you've had a positive experience with us, if you have any enquiries in the future feel free to get in touch with us on 1300 70 71 72.

Solar Retailers

Find out how SouthAus Solar Batteries compares to other Solar Retailers

Know better, choose better.

Compare all
pgymy
pgymyMetropolitan Adelaide, SA

Great company to work with

published

We recently used SouthAus Solar for a solar battery installation. Every staff member we dealt with were friendly, efficient, knowledgeable and extremely helpful, nothing was too much trouble for them. They kept us informed for every step of the process via phone calls and emails. The battery was installed in record time, to meet our needs and the installer took a lot of time to explain everything to us. We would thoroughly recommend this company.

Value for Money
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased N/A
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Pygmy, thanks for taking the time to share your feedback with us! It's great to hear all our staff members were knowledgeable and helpful. If you have any questions in the future feel free to get in touch with us on 1300 70 71 72.

Get quotes
Get quotes from Solar Retailers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes

Loving our Battery

published

Battery only installation went very well. Installers were friendly and polite and answered all our questions easily. Battery looks very neat and is so far working well. Loving the app as well. Roll on $0 power bill.

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Anniekin, thank you for sharing your feedback with us. It's awesome to hear your installation went well and you're taking full advantage of the app. If you have any queries in the future you can reach us on 1300 70 71 72.

Other Solar Retailers

 
 

0.0
(1,234)
SolarBob
SolarBobMetropolitan Adelaide, SA

Great Work Guys!!! SouthAus Solar are Fantastic...

published

The processing part went through smoothly, the sales staff were informative and friendly, bit of a delay with approval from Govt. but they can't help this, soon as it was approved an installation date was offered and accepted. Installers arrived on time and were finished by the end of the day, The 2 guys that did my installation were great, it was their first one they had done after being trained by the company and they were knowledgeable and the installation went off without a hitch, battery supply was commissioned and the unit is functioning perfectly. no more power bills YIPPEE !!!!!!!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
System Size11.6 KW
Panel Purchased Existing panels, addition of a battery supply system
Warranty Claim MadeNo
Purchase Price$11,500.00
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Solarbob, thanks for taking the time to provide us with your feedback! Great to hear your installation went off without a hitch. If you have any questions in the future feel free to get in touch on 1300 70 71 72.

Solar Retailers

Find out how SouthAus Solar Batteries compares to other Solar Retailers

Know better, choose better.

Compare all
Darryl
DarrylMetropolitan Adelaide, SA

Fantastic solar & battery installation

published

Our Solar & battery installation went smooth and we were fully & accurately informed at all stages.

We are extremely pleased with the professionalism and the completed job and would recommend SouthAus Solar to anyone.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased HIVE
Warranty Claim MadeNo
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Hi Darryl, thanks for sharing your positive feedback. It's great to hear we have provided you with a 5-star experience. If you ever need to get in contact with us in the future please feel free to get in touch on 1300 70 71 72.

Get quotes
Get quotes from Solar Retailers servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Diane
DianeMetropolitan Adelaide, SA

Battery for solar installation

published

It was a easy experience from making a phone call the person I spoke to had a good knowledge of the the system could answer my questions. Then the process was easy and the installation was great he told me every thing he was doing. He showed me how to check it in my iPad a fantastic experience, would recommend to have it done

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase Price$5,000.00
SouthAus Solar Batteries
Customer ServiceSouthAus Solar Batteries

Questions & Answers

South Aust Batteries
South Aust Batteriesasked

What Size batteries can be installed I already have a 6.5Kw system with a fronius inverta

2 answers
SouthAus Solar Batteries
Alex A.SouthAus Solar Batteries

Hi there!

One of our solar specialists can help you discuss the different battery options you have specific to your household energy needs and your existing system. I'll send you a private message so we can get in touch with you asap.

Thank You

Get an answer from our members and SouthAus Solar Batteries representatives

Details

CategoryOnline Shops and Solar Retailers
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedSolar Product Retailer
Clean Energy Council Recognition Approved Retailer
Visit official website

Other Solar Retailers

Previous
Next
See all Solar Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Solar Retailer

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE