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SouthAus Solar Batteries
- 5 reviews
- 2 likes
Please Stay Away From This Company & Its Offshoots. All Lies
On purchase of the battery, I was promised the world as usual by push sales staff
They said the solar FIT will be higher than the standard after the battery had been commissioned & turned on.
They also said my bills will be the lowest if nothing at all & I might even receive credits.
My bills during the summer have never been higher than now.
There are no plan choices with members energy which is not mentioned at the time of signing up.
I have been waiting for over 2 months for a callback. The call center staff are unhelpful & just organize "Callbacks" which never happen.
This is all a scam.
Please stay away from this company & its rebranded offshoots.
High pressure sales. They keep sending sms sales messages despite being requested not to.
They promote misleading high pressure sales pitches on sub-quality solar batteries that are NOT a good price. They request your phone number and email address before they provide any information to you, and then they spam you with sales messages. Despite being asked to remove my phone number from their records, and being told that this had been done, I continue to receive their spam. They should be reported to ACC for inappropriate sales behavior.
Hi Brian,
Thank you for your feedback in regards to our sales process. I am sorry to hear of your negative experience. I understand we're running a few campaigns in SA but it is not our intention to ...
Read morespam you or pressure you into a sale. I will message you privately so I can remove your details of our system and investigate further what's happened and why you received more communication when you shouldn't have.Hi Alex, Despite your message, I have no trust in your company or in your overtures. After public criticism, you come out with nice PR-type noises but you can see I am not the only one who has compl...
Read moreained. It is up to you to review your systems and not just respond to those of us who go to the trouble of actually publicising your misbehaviour. It's your business, clean it up, and then you won't need to "put out fires" or respond with PR fluff.- 2 reviews
TV Commercial misleading
Basic bottom shelf system. No inclusions, about the same as retail price, no significant discount. Staff are friendly but typical pushy sales are disrespectful. VERY Difficult to navigate phone system. Severely Lacking good follow up process outside of new sales.
Hi Andrew, thank you for taking the time to leave your review. My sincere apologies that you have had a negative experience with us. I have sent you a private message asking for further information so I can follow this up immediately for you.
Questions & Answers
What Size batteries can be installed I already have a 6.5Kw system with a fronius inverta
Hi there!
One of our solar specialists can help you discuss the different battery options you have specific to your household energy needs and your existing system. I'll send you a private message so we can get in touch with you asap.
Thank You
Get an answer from our members and SouthAus Solar Batteries representatives
Details
Category | Online Shops and Solar Retailers |
---|---|
Services Provided | Solar Product Retailer |
Clean Energy Council Recognition | Approved Retailer |
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Hi nsd,
First of all, I am sorry to hear of your poor experience and that you haven't heard back from the team. We strive to bring savings on electricity bills and higher returns for every single one...
Read more of our customers. In an effort to investigate your claims further and provide resolution, please respond to the private message I have sent you.