Please Stay Away From This Company & Its Offshoots. All Lies
On purchase of the battery, I was promised the world as usual by push sales staff
They said the solar FIT will be higher than the standard after the battery had been commissioned & turned on.
They also said my bills will be the lowest if nothing at all & I might even receive credits.
My bills during the summer have never been higher than now.
There are no plan choices with members energy which is not mentioned at the time of signing up.
I have been waiting for over 2 months for a callback. The call center staff are unhelpful & just organize "Callbacks" which never happen.
This is all a scam.
Please stay away from this company & its rebranded offshoots.
High pressure sales. They keep sending sms sales messages despite being requested not to.
They promote misleading high pressure sales pitches on sub-quality solar batteries that are NOT a good price. They request your phone number and email address before they provide any information to you, and then they spam you with sales messages. Despite being asked to remove my phone number from their records, and being told that this had been done, I continue to receive their spam. They should be reported to ACC for inappropriate sales behavior.
TV Commercial misleading
Basic bottom shelf system. No inclusions, about the same as retail price, no significant discount. Staff are friendly but typical pushy sales are disrespectful. VERY Difficult to navigate phone system. Severely Lacking good follow up process outside of new sales.
Questions & Answers
What Size batteries can be installed I already have a 6.5Kw system with a fronius inverta
One of our solar specialists can help you discuss the different battery options you have specific to your household energy needs and your existing system. I'll send you a private message so we can get in touch with you asap.
Get an answer from our members and SouthAus Solar Batteries representatives
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