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Southern Phone Home Phone

Southern Phone Home Phone

1.3 from 86 reviews · View Statistics

Reviews

1.3

86 reviews
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    Andrew

    AndrewHobart

    • 3 reviews
    • 6 likes
    • Verified customer

    The mobile calls you make when you're not making any calls

    published
    Connection TypeHome phone land line plus two mobiles
    2 comments
    Southern Phone
    Southern Phone C.Southern Phone
    Andrew
    Andrew
    Robyn

    Robyn

    • 2 reviews

    Frustrated customer

    published
    1 comment
    Robyn
    Robyn
    See all Southern Phone Home Phone reviews

    Questions & Answers

    Norma Carpenter

    Norma Carpenter asked

    Do you service 49089 area?

    1 answer
    Southern Phone
    Southern Phone C.Southern Phone

    Hi Norma,
    We service all of Australia. If you would like some more information, please head on over to our website:
    www.southernphone.com.au

    Lynette Lardenoye

    Lynette Lardenoyeasked

    I have trouble contacting you on the phone I sat on the line for 35 minutes approximately it dropped out and I called back it dropped out again after 23 minutes. The internet is crappy drops out quite often the phone line is atrocious very noisy. Your techs were supposed to fix it over a week ago. It’s still dreadful

    4 answers
    Julie
    Julie

    LOL sounds typical of this company, they are woeful, depending on time of day if late in day no one will take your call as they have left for day, our phone line also atrocious and we have been waiting for it to be fixed for 6 monthes. Good luck.

    Andrea
    Andrea

    We have decided to switch internet and home phone to another company. We found Southern phone lack of customer service very frustrating on several occasions over the last 12months.
    We are very pleased with our new company. We have better internet, more data and faster speed for a cheaper price. After reading several reviews - we are more than pleased we no longer will be dealing with Southern Phone

    Southern Phone
    Southern Phone C.Southern Phone

    Hi Lynette,
    I am really sorry to hear you have not been able to get in touch with us recently. I apologise for the inconvenience this has caused, I can understand how frustrating it can be when your service isn't working correctly. Can you please respond to my private message with your account details so I may assist? *Shelby

    Brian

    Brianasked

    I have also had the run around with Southern Phone, since porting our home phone number over to them. Our Next Phone connection will only let us ring out. Tech people tell me there was a sync problem, which they did fix. However the problem has come back after a few days! I have had a similar experience with waiting times. It is best to ring at 0800 but you will still have to wait to talk to a techie. Brian.

    3 answers
    Ann
    Ann

    thank you

    Sandra T.
    Sandra T.

    I ended up disconnecting my home phone. Good luck, I hope your service continues to work without hiccups. I had enough. And would strongly urge people to look elsewhere for a service

    Southern Phone
    Southern Phone C.Southern Phone

    Hi Brian,
    I am really sorry to hear that your landline service is not working as it should. Are you able to respond to my private message with your account details so I may assist you further? *Shelby

    Get an answer from our members and Southern Phone representatives

    Details

    CategoryHome Phone Service Providers
    Phone Services OfferedBusiness and Residential
    Free International Calls Plan No
    Plan TypeHome Phone Only

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