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Southern Phone Sky Muster
2.1 from 27 reviews · View Statistics

Reviews

3.0

5 reviews
3
(0)
2
(0)
  • Value for Money
    1.0 (2)
  • Transparency
    2.0 (2)
  • Customer Service
    1.0 (2)
  • Adequate Speeds Yes (2) · No
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phil

philGreater Melbourne (Outer), VIC

  • 2 reviews

Save Your Sanity keep away from southern phones

published

I have been connected for the last three months with southern phones and have never had such poor unreliable service ,then when you want to call somebody to rectify the problems expect a minimum 35 minute wait .disgusting customer service!!!!!! Thank god I've cancelled my service.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Start DateJune 2019
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeCapped Data
1 comment
Southern Phone
Southern Phone C.Southern Phone

Hi Phil,
I am so sorry to hear about the issues you have experienced trying to contact our team in regards to your service. I have sent you a private message requesting your account number so I can review your account and experience. *Darian

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Ted

TedNorth Western Region, NSW

Worst service

published

We were changed over to Southern Phone for our fixed wireless nbn after our previous provider Mynetfone sold out or did some deal with them.
The continual service drop outs started almost immediately and to make it worse I have never been able to speak to their service desk without being on hold for at least 45 minutes. Absolute joke. Don’t waste your money because the $10/mth you may think your saving each month will be lost by sitting on the phone for hours trying to get help or buying mobile data because the wifi is out. We bit the bullet and changed providers. Should have done it after the first month. Stay away!!!!!!

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Start DateJanuary 2019
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
2 comments
Southern Phone
Southern Phone C.Southern Phone
Ted
Ted
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Southern Phone Sky Muster

Details

Compare all 8 Southern Phone Broadband
CategoryInternet Service ProvidersInternet Service Providers
Standard Monthly Price $190.00
Typical Evening Download Speed 5.0 Mbps
Max Download Speed 25 Mbps12 Mbps
Max Upload Speed 5 Mbps1 Mbps
Service TypeSatellite / Sky MusterSatellite / Sky Muster
Packages AvailableStandaloneStandalone
ContractMonthlyMonthly
Data AllowanceCapped/FixedCapped/Fixed
Compare all 8 Southern Phone Broadband

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