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DAVE0202AU
- 8 reviews
- 10 likes
Perfect recommended ISP phone & internet having to use phone to get internet & use up my Mobile Data
The status of my Skymuster service is I have been WITHOUT it since they took over at 130PM yesterday 23-11-17 & I am becoming angry at a company who mess around fails to call customers back fAILS to reply to customers messages left due to no chat & has NOT fixed the issue.
Waited on chat for 20 mins to be told its a tech issue I can not help with needed to call.
Called & waited 35 mins.
No return call at end of day left without Internet.
It was a simple Change of Provider & you stuffed it with absolute precision.
Extremely Unhappy!
4 comments
So Any Idea WHEN
Why am I having Continuing issues with no resolve
What a crap ISP
...
Someone in This CRAP company has Changed my plan to a 300GB WITHOUT AUTHORITY
IF YOUR system is crap dont charge ME FIX IT. for the last 2 months you charged me this 300gb plan when i was on 180gb t...
Questions & Answers
Sorry, there are no questions about Southern Phone Sky Muster but you can read 129 questions about Southern Phone Broadband.
Details
| Category | Internet Service Providers | Internet Service Providers |
|---|---|---|
| Max Download Speed | 12 Mbps | 25 Mbps |
| Max Upload Speed | 1 Mbps | 5 Mbps |
| Service Type | Satellite / Sky Muster | Satellite / Sky Muster |
| Packages Available | Standalone | Standalone |
| Contract | Monthly | Monthly |
| Data Allowance | Capped/Fixed | Capped/Fixed |
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Southern Phone C.Southern Phone
Hi Dave,
Read moresting your account details so I can organise a team member to contact you.I'm sorry to hear that you have had this experience with our Customer Support team and apologise for any frustration and inconvenience this has caused. I have sent you a private message reque...