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Southern Phone Sky Muster

Southern Phone Sky Muster

NBN 25, NBN 12
2.1 from 26 reviews · View Statistics

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Donald

DonaldFrogmore

let down by very poor customer service.

published

For my purposes the connection has been ok. a little slow at times but generally acceptable. My main problem was not receiving my modem for over 3 weeks and not being able to make contact with so called support. I don't think it is acceptable to be told to wait for 45 minutes to speak to someone who offers platitudes instead of solutions. To be fair once I did make contact with a supervisor my problem was dealt with satisfactorily.
Please employ more people to answer your phones and train your staff thoroughly.

Connection TypeNBN Satellite (Sky Muster)
1 comment
Southern Phone
Southern Phone C.Southern Phone
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Details

Compare all 7 Southern Phone Broadband
CategoryInternet Service ProvidersInternet Service Providers
Max Download Speed 12 Mbps25 Mbps
Max Upload Speed 1 Mbps5 Mbps
Service TypeSatellite / Sky MusterSatellite / Sky Muster
Packages AvailableStandaloneStandalone
ContractMonthlyMonthly
Data AllowanceCapped/FixedCapped/Fixed
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