Excellent overall !!
Connection reliable except when raining, then experience drop outs.
Have been with Southern Phone for a few years and left them due to poor service, however have returned as Telstra were worse. This time around, service is so much better :)
Very happy with speeds, customer service could be better.
We've had southerphone's satellite NBN service for just over a month now (I suspect it's a re-sold harbourISP product). Installation was pretty quick, however we weren't sent any login details for the service. I spent a good couple of hours on hold on the phone trying to get through to them. After my third call, I got someone who was able to help. So I guess the lesson here is it's a pain to setup, but once it's working, the quality of the product is good. ~25Mbps down is so much better than the 2Mbps we were getting with our old ISP!
Questions & Answers
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|Category||Internet Service Providers||Internet Service Providers|
|Standard Monthly Price||$190.00|
|Typical Evening Download Speed||5.0 Mbps|
|Max Download Speed||25 Mbps||12 Mbps|
|Max Upload Speed||5 Mbps||1 Mbps|
|Service Type||Satellite / Sky Muster||Satellite / Sky Muster|
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