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Southern Phone Sky Muster
2.3 from 28 reviews · View Statistics

Reviews

3.3

6 reviews
5
(2)
4
(2)
3
(0)
2
(0)
1
(2)
  • Value for Money
    3.5 (2)
  • Transparency
    4.0 (2)
  • Customer Service
    3.0 (2)
  • Adequate Speeds Yes (2) · No
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Excellent overall !!

published

Connection reliable except when raining, then experience drop outs.
Have been with Southern Phone for a few years and left them due to poor service, however have returned as Telstra were worse. This time around, service is so much better :)

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Adequate SpeedsYes
Standalone or BundledBundled
Contract Type24-month contract
Data TypeCapped Data
1 comment
Southern Phone
Southern Phone C.Southern Phone
Nathan D.
Nathan D.Queensland
  • 4 reviews

Very happy with speeds, customer service could be better.

published

We've had southerphone's satellite NBN service for just over a month now (I suspect it's a re-sold harbourISP product). Installation was pretty quick, however we weren't sent any login details for the service. I spent a good couple of hours on hold on the phone trying to get through to them. After my third call, I got someone who was able to help. So I guess the lesson here is it's a pain to setup, but once it's working, the quality of the product is good. ~25Mbps down is so much better than the 2Mbps we were getting with our old ISP!

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Connection TypeSatellite (Sky Muster)
Start DateApril 2019
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeCapped Data
1 comment
Southern Phone
Southern Phone C.Southern Phone
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Southern Phone Sky Muster

Details

Compare all 8 Southern Phone Broadband
CategoryInternet Service ProvidersInternet Service Providers
Standard Monthly Price $190.00
Typical Evening Download Speed 5.0 Mbps
Max Download Speed 25 Mbps12 Mbps
Max Upload Speed 5 Mbps1 Mbps
Service TypeSatellite / Sky MusterSatellite / Sky Muster
Packages AvailableStandaloneStandalone
ContractMonthlyMonthly
Data AllowanceCapped/FixedCapped/Fixed
Compare all 8 Southern Phone Broadband
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