Are always there for tech. support and friendly help.
The problem that I had with our internet was resolved with great help, excellent quality and friendly support by all staff. I would recommend Southern Phone to all my friends and relatives.
- Sky Muster
- Verified customer
let down by very poor customer service.
For my purposes the connection has been ok. a little slow at times but generally acceptable. My main problem was not receiving my modem for over 3 weeks and not being able to make contact with so called support. I don't think it is acceptable to be told to wait for 45 minutes to speak to someone who offers platitudes instead of solutions. To be fair once I did make contact with a supervisor my problem was dealt with satisfactorily.
Please employ more people to answer your phones and train your staff thoroughly.
Best customer service
Extremely reliable compared to what I have heard about other service providers. I have only experienced one dropout since connecting to the internet and the call centre staff and technicians (who seemed to take a genuine interest in assisting) resolved the issue in under half an hour.
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It's good for me
I have NBN Satellite it isn't fast but its better than the old system and no dropout so far I'm not interested in the speed Im 80 year old and a bit slow to. Thanks. Bob
Great prices and speed on NBN Satellite
Southern phone have been great, the prices are cheaper than other providers and the speed is really good. I've only had a couple of issues but that was due to an nbn fault and southern phone were very helpful in working it out.
|Category||Internet Service Providers||Internet Service Providers|
|Standard Monthly Price||$190.00|
|Typical Evening Download Speed||5.0 Mbps|
|Max Download Speed||25 Mbps||12 Mbps|
|Max Upload Speed||5 Mbps||1 Mbps|
|Service Type||Satellite / Sky Muster||Satellite / Sky Muster|
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