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Southside Auto Auctions

Southside Auto Auctions

2.7 from 54 reviews

Reviews

(20)
(2)
(2)
(1)
(29)
  • Product Quality
    3.0 (8)
  • Return Claim MadeYes (1) · No (7)
  • Customer Service
    3.0 (6)
LemonMama

LemonMamaSouth East Queensland, QLD

Don’t do it!

published

Purchased a Lemon from here in December 2017, straight away had issues and even got the car with no gas and they had to pop in some from the canister! Have never had it running smoothly would it comeback here ever again wish I could do more to make them pay for all the money I have paid

Customer Service
Product Quality
Return Claim MadeNo
Chrissy

ChrissySouth East Queensland, QLD

Amazing Service with the best crew!

published

From time of walk in on a Saturday to the time of picking up my new car on a Tuesday service has been outstanding. Danny is an awesome salesman & Chris tops it off with his dedication and willingness to help you get into any vehicle that is affordable.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSpringwood
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Anastasia R.

Anastasia R.Wide Bay-Burnett, QLD

  • Verified customer

Won’t repair car after having problems after 10 days of use

published

Wish I knew more about business before buying from them, purchased a car 10 days later started slowing down in speed took it to mechanic who stayed dpf needs replacing it’s beyond blowing or regeneration. Spoke to dealer I purchased from not one phone call just back & forth in emails he kept referring to the stat warranty I mentioned the consumer warranty, he sent me links to ‘clear the light’ in the end no repair I’m now $3200 out of pocket however I have followed up with the ACCC & hoping I get somewhere this is disgusting and anyone looking at purchasing my recommendation is don’t.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationSouthside Auto Auctions
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Robyn L

Robyn LSouth East Queensland, QLD

  • 2 reviews

Crappy ute

published

Waste of $7000 I spent close to $2000 on it so far needs more spent on it and cant sell it till its in roadworthy condition and the hoodl linning which cost $200 is a roadworthy item

Return Claim MadeNo
Rebecca Bond

Rebecca BondSouth East Queensland, QLD

Byers be warned

published
Customer Service
Product Quality
Return Claim MadeNo

I’m over the moon!!

published

Excellent service! First time buyer and was very happy with the communication and the overall experience. Thank you so much chris and Bobby for assisting us in getting our car!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSouth
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Mark V.

Mark V.Greater Melbourne (Metropolitan), VIC

Above and beyond service

published

I’m from Victoria, and brought a car over the Internet, having never purchased a car in the fashion in the 30 plus years of holding a license, you can imagine I was extremely apprehensive, Paul the salesman who took my inquiry, straight away filled me with confidence, I arranged with Dave the owner to freight the car down to me and he even assisted generously with the costs, and guaranteed that if I wasn’t completely satisfied and also if the car wouldn’t pass a Victorian road worthy he would refund me every dollar, I’m happy to say the car exceeded my expectations and passed a roadworthy with flying colours. Thank you guys

Customer Service
Product Quality
Return Claim MadeNo
Taleigha

TaleighaBundaberg

great service

published

the guys at Southside auto auctions did a great job getting me into a car that I really needed they picked it out as I lived in a different town an I honestly couldn't be happier great service, great people. thankyou for all your help also a big thanks to Paul and Chris for everything you guys did. definitely recommend to friends an family

Product Quality
Return Claim MadeNo

Lemon

published
Product Quality
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Ayeoh

AyeohBrisbane

Excellent service

published

Great customer service from the minute I walked into the front reception, thank you so much Gavin. Great financial advise from Chris, appreciate all your help with the purchase of my first car. Totally happy with the outcome. Very efficient. Friendly staff. Love their work and will definitely recommend families and friends to these guys. They're the BEST!!!

Great

published

Terific service great financial advise good on you cris and staff.would recomend these guys to all give them a go.

1 comment
Southside Auto Auctions
Southside Auto A.Southside Auto Auctions

thank you i appreciate the feedback

kind regards dave

Best service ever from Gavin and Chris

published

These guys were awesome gave me the best trade in and deal on my new car they were very professional and attentive I will recommend Southside autoactions to everyone I know , thanks so much guys

Brilliant customer service

published

Fantastic customer service, Gavin went above and beyond and looked after me, purchasing my new car without doubt was a dream with Gavin’s customer service, highly recommend to friends and look forward to future experiences, stay amazing

Joe

JoeBrisbane

Faulty lemon sold to me with nonsense warranty “fair trade complaint is being lodged”

published

Brought a Mazda CX-7
Had it for 3 months did a full service then had to repair radiator, hoses etc, did another minor service as still didn’t seem to run right at 5 months found out had to do more repairs - 2 more months on timing chain broke - engine mounts gone, three more repairs and mechanics have just told me car looks like it has never been serviced they would say it’s been bandaged up to barley run and surprised it didnt blow up on me.12k for a car on finance plus over 3k in repairs so far now blown motor and no car and a loan, have lodged with fair trade now this is a joke and can see so many others have been thru the same experience.

3 comments
Southside Auto Auctions
Southside Auto A.Southside Auto Auctions
Joe
Joe
Southside Auto Auctions
Southside Auto A.Southside Auto Auctions

i cut you of and explained to save you having to tell the whole story twice, and i am happy to try and help any previous southside customers if i can.

Joel

JoelBrisbane

  • 3 reviews
  • 2 likes

Dodgy guys with the worst in house finance

published
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Julie

JulieBrisbane

  • 3 reviews

Fantastic Service Highly Recommended

published

This was a very great experience and would highly recommend Southside Auto Auctions to anyone looking to buy a vehichle

Amazing range great staff

published

Range here is fantastic and the sales staff are great would recommend to mates and family , quick and simple turn around

Amazing service and quality cars.

published

As a small business owner I'm quick to judge the customer service I receive from other businesses and when it comes to south side auto auctions I must give credit to these guys I was in need of 3 work utes assp for my employees. Tim the sales manager and his team stepped up to the challenge and organised 3 quality utes within a few hours they took care of all the on roads and made the whole process very easy for me and as for price I shopped around prior to dealing with these guys and no one came close 8 months on and all three utes are running fine. Thanks south side for a fantastic experience you've earned a long term customer in me.

George

GeorgeBrisbane

Stay away from this place!!!

published

I bought a car from here less than 12 months ago and have had nothing but trouble with it the car is constantly getting repaired and when I asked for a refund they flatly refuse I have never had a worse experience with a car yard. Tim the manager is full of empty promises and constantly lies and tries to. Brush you off and that's even if he returns your call if possible I would rate this place negative 10 stars

2 comments
Southside Auto Auctions
Southside Auto A.Southside Auto Auctions

Hi George, we are sorry to hear of your experience. So we can investigate further, could you please email us at customersupport@southsideautoauctions.com.au your full name and mobile number. Thanks SAA Customer Support

George
George
Chloe

ChloeBrisbane

Awful

published

Do not recommend at all, wish I'd seen these reviews before I bought because its all sounding very familiar.
My own latest mechanic also shook his head when I told him where it was from. 5 months in and been told the car should never have been sold to me as it is. Feel like the car i traded in was worth more than what I've been left with.

1 comment
Southside Auto Auctions
Southside Auto A.Southside Auto Auctions

Hi Chloe, we are sorry to hear of your experience. So we can investigate further, could you please email us at customersupport@southsideautoauctions.com.au your full name and mobile number. Thanks SAA Customer Support

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