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Spa Store

Spa Store

2.6 from 5 reviews · View Statistics
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Reviews

3.0
2 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(1)
  • Value for Money
    2.5 (2)
  • Cleaning & Maintenance
    1.0 (1)
  • Product Quality
    3.0 (2)
  • Return Claim MadeYes · No (2)
  • Warranty Claim MadeYes (0) · No (2)
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Steven P.
Steven P.South East Queensland, QLD
  • 2 reviews
  • Verified

Good customer experience

published

Ordered some spare parts for my spa, the order was processed within a day, picked up by the courier the next day and then delivered the day after, so it was a good buying experience for me.

Value for Money
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
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TheOneAndDroney
TheOneAndDroney
  • 19 reviews
  • 23 likes

No contact. Poor company. No Google reviews?

published

Five days later, my order is still at “picking” status. What are you doing? What are your staff doing? It’s just a chemical product? Go and get it and then post it to me, like I paid for. Wow.

Also, there is no Google reviews for the company, and the address on the website is just a road with no business, just a shed.

Website says the best way to contact them it to use the chat feature. Guess what? There’s no chat feature.

Just walk into a shop and buy what you want, that’s what I should have done.

Value for Money
1/5
Cleaning & Maintenance
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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