Spa Store

I originally rang them because they had Vortex products and thought they may know who sold Vortex spas or if there was more than one company that did. These people were so helpful and friendly and informative. Their products might take a bit to get to you but they’re very good products and not unreasonably priced. I cannot recommend most of the staff highly enough. Kyra, I love you! However, after the delivery of the spa and my first question after having the handover, I did question the chlorine and how to check it. I told them I was told ...

Ordered some spare parts for my spa, the order was processed within a day, picked up by the courier the next day and then delivered the day after, so it was a good buying experience for me.

Five days later, my order is still at “picking” status. What are you doing? What are your staff doing? It’s just a chemical product? Go and get it and then post it to me, like I paid for. Wow.

Also, there is no Google reviews for the company, and the address on the website is just a road with no business, just a shed.

Website says the best way to contact them it to use the chat feature. Guess what? There’s no chat feature.

Just walk into a shop and buy what you want, that’s what I should have done.