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Spa Store

Spa Store

2.6 from 5 reviews · View Statistics
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Reviews

2.6
5 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(3)
  • Value for Money
    4.0 (1)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
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Steven P.
Steven P.South East Queensland, QLD
  • 2 reviews
  • Verified

Good customer experience

published

Ordered some spare parts for my spa, the order was processed within a day, picked up by the courier the next day and then delivered the day after, so it was a good buying experience for me.

Value for Money
4/5
Product Quality
5/5
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Andrec
Andrec
  • 2 reviews

Excellent Service - professional and a pleasure to deal with.

published

Great service and friendly, professional staff. I recently ordered some spare parts from the Spa Store. The parts were delivered within two days which was a pleasant surprise as deliveries to Mackay generally take about a week. I had also made a mistake and ordered one part incorrectly. When I called, Spa Store was busy and I left a voicemail message. They called back the next day and were more than willing to refund the money to my account if I sent the part back to them (at my expense - which is fair). They immediately sent me a mail-return label via e-mail to attach to the package and the money was promptly refunded to my account when they received the part. Their staff were friendly and very helpful.

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