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Spa World

Spa World

4.8 from 265 reviews

Reviews

4.5

6 reviews
5
(5)
4
(0)
3
(0)
2
(1)
1
(0)
  • Value for Money
    4.5 (6)
  • Cleaning & Maintenance
    4.4 (5)
  • Product Quality
    4.8 (6)
  • Return Claim MadeYes (0) · No (6)
  • Warranty Claim MadeYes (0) · No (6)
  • Purchase Type
  • Customer Service
    4.5 (6)
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Swim like a fish.

Swim like a fish.Goulburn Valley, VIC

Swim and walk on the treadmill every day Could not live without it. The E 700.

published

I use the pool every day for about 20 minutes, The cover is the secret for maintaining temperature and keeping the water clean.More importantly the unit does everything it claims to do.The online nature of the whole purchasing and payment thing concerned me a bit, but Trent at Spa World Dandenong was very helpfull.Delivery and set up took one day.Advice on operation is only an E mail away

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationSpa World Dandenong Victoria.
1 comment
Spa World
Spa W.Spa World

The reviewer stated that an incentive was offered for this review

Kerrclan Aqagym swim Spa

published

Elaine
thank you very much for the assistance you provided us with the purchase of the AquaGym Lounge Swim spa
The extra Depth is just awesome. your friendly positive attitude along with your and professionalism was a real pleasure to deal with.
The Spa world team and after sale service have been fantastic, from the delivery of the spa, to the simple Questions nothing was to much trouble
We really appreciated the effort that went to ensure things where on track on time and correct
We would have no hesitation to recommend you and the spa world team to anyone.

thank you Elaine spa world Fyshwick
regards Michael and Laura Kerr

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
Store LocationFyshWick ACT
1 comment
Spa World
Spa W.Spa World

The reviewer stated that an incentive was offered for this review

Patrick O.

Patrick O.South-Eastern Region, NSW

Elaine is awesome

published

I purchased a swim spa from Elaine in Fyshwick ACT. The advice and deal was wonderfull. Elaine made the option choices easy and delivery was seamless. Highly recommend Spa World Fyshwick.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
Store LocationFyshwick
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Jason

JasonSouth-Eastern Region, NSW

  • Verified customer

Spa world Fyshwick

published

Elaine at Spa World in Fyshwick was great to deal with.If you are looking for a new spa / swim spa I highly recommend to visit Spa world Fyshwick to help.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
Store LocationFyshwick
1 comment
Spa World
Spa W.Spa World
Jae

JaeSouth East Queensland, QLD

Vortex Swim Spa

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa

Service focus

published

Good swimspa product which worked flawlessly. Great after sales service from Elaine. Replacement panel sent out immediately when damaged during delivery. Chemical start up package included. Difficult site installation overcome.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
1 comment
Spa World
Spa W.Spa World
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Questions & Answers

Don

Donasked

Feeling disapointed as we finally got our mercury avante spa today but being a spa novist the after sales care is very disappointing, i feel spending this type of money spa world should have someone to go through the daily running and how to use it as its not very professional to be told look on youtube but no real help on our model.
Don

No answers
Cordelia

Cordeliaasked

What is the best number to call, & person to speak to, regarding problems with missing items - steps, starter kit & heat pump, not supplied by Spa World. We need to get it sorted asap.

2 answers
Fired Up
Fired Up

The number listed in their website

Spa World
Spa W.Spa World

Hi Cordelia,
Please contact our customer support hub on 1300-895-902. Kind Regards,

Jeannie N.

Jeannie N.asked

We have a mercury spa how do we turn it off after each use

2 answers
Charlene
Charlene

Jeannie I was told by Elaine not to turn the spa off instead to keep it running as it work out to be cheaper. All we do is reduce the water temperature.

Spa World
Spa W.Spa World

Hi Jeannie, it is more economical to leave your spa running. Your spa has a pre set sleep timer set from 10pm - 7am. During this time, your spa will not engage in heating or filtration. The other option would be to put your spa into away mode when you are not using it. This means your spa will not heat and will only run 1 hour of filtration daily to prevent the water from becoming stagnant. If you need anymore advise please feel free to contact our customer support hub on 1300-895-902.

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