Reviewer Photos & Videos
Love the concept. Didn’t live up to expectations.
I love the concept of the SpaceTalk watch. I love the fact that I can ring my son (9 year old) anytime he is out and about. Easy for all to use. SpaceTalk service and customer care really good. However, very flimsy product. Not a sturdy product. Not long lasting. I have only had for 6 months and have had it repaired once only to notice the plastic is split again. Not water proof at all. Which doesn’t help if your kid runs around and sweats a lot. Upon repair they found water internal which can only be moisture from sweat as never touched water. I am now looking for a replacement in another brand as this product targets kids but is not made for the rough and tumble of active kids. Great concept and service. Not a great product.
Purchased in December 2020 for $240.00.
Bought for our 10 year old
Having alot of charging & connection problems. Band has come apart twice. Our son said it's bulky & he doesn't like the old style messaging. Calls are echoing, only had 2 months ☹️
Purchased in December 2020 at JB Hi-Fi Retail Stores for $349.00.
The reviewer stated that an incentive was offered for this review
The battery doesn’t last long at all
The battery is bad charge all night it’s lucky to last two hours . Defeats the purpose of being able to contact my son when his at a sleepover or out playing
Purchased in November 2020 at JB Hi-Fi Retail Stores for $250.00.
I, like Gregory C, feel it is poor form to sell an expensive watch and then be required to pay on going subscription fee, in addition to the SIM card costs.
Purchased in December 2020 at JB Hi-Fi for $300.00.
Disappointed - needs to be completely waterproof
We brought this watch for our 9 years old birthday. It was great!... For about 2 weeks. My daughter momentarily wore it in the shower - bad move. It stopped working, and upon sending it back to repair they could not save it. $230 down the drain. Crazy they would make them so UN waterproof - I knew when we brought it it was not waterproof, but its not even splash proof. We were offered a refurbished one for $150.. and that's it.. Not worth it.
Purchased in November 2020 for $229.00.
Like other users, I found the device to be very limited in its functions but worst of all was the fact they do not mention you must sign up to additional plan for the thing to work properly. You would think at $300+ that would be covered in the cost of the purchase, but it's not apparently. I could not recommend it to others. Spend a bit more and get an Apple watch.
Terrible battery life
My little one got the watch as a birthday gift from the grandparents but the battery life is terrible. Can’t even last a full day with very limited talking time. Disappointed given the price!
Purchased in November 2020 at JB Hi-Fi Retail Stores.
After Vivofit Jr, I was underwhelmed
I bought my son a Spacetalk to replace his Vivofit Jr because we wanted to be able to contact him. It works well at its main function: an easy-to-use wrist-worn phone. But as a kids' smartwatch, it doesn't meet the standard.
The first thing we noticed was the lack of a countdown timer. That had been one of the features of the Vivofit that our son had used most. Given that this very simple tool for managing music practice or screen time is present in many of the Spacetalk's competitors, it strikes me as a thoughtless oversight.
In addition, th...e SOS button is much too easy to press accidentally--so it's probably a good thing that the "calls everyone on the emergency contact list" thing doesn't actually proceed as promised once one of the calls is "answered" by a machine or voicemail. But the biggest problem is that the designers of the Spacetalk have made no attempt at all to make it water-resistant. My son forgot to take it off before going into the bath; the watch received a very brief dunk--a fraction of a second--before he realised that he was still wearing it and took it off. And that was it: the thing was ruined. After sitting it in rice overnight did nothing, we opened up the backplate to look at the damage. It was soaked through, but--astonishingly--there wasn't even a token strip of sealing around the edge of the backplate. The designers haven't made the slightest effort to make it able to withstand even the most predictable bit of mistreatment from a child. Smartwatches made for adults can withstand a splash or two, and I would have expected that a kid's smartwatch would be designed to be more durable than an adult's. A Spacetalk rep replied to a previous reviewer with, "We understand that being a children’s device, it may not always be possible to monitor the exposure to liquid the device experiences"... so why does the design of the device itself not reflect that understanding? And a fun story: I received an email from Spacetalk asking me to leave a review on their website, and I clicked the provided link and arrived at a page that gave me no option of leaving a review. After searching fruitlessly for a way to leave my own review, I read through the existing reviews and noted that they seemed oddly repetitive, hitting the same beats and re-using the same phrases, almost as if the reviewers were all working from the same set of templates. The vast, vast majority of those reviews were five-star, and none of those reviewers seems to have had any of the issues described by low-star reviews on productreview.com.au.
Purchased in November 2020 at Officeworks Online store for $299.00.
Poor battery, watch band broke
Great idea but wouldn’t buy again. After laying out the money for the watch we then had to purchase a particular kind of SIM card only available through a few providers (we went with Telstra). Then realised we also have to subscribe to the app which costs $5.99 a month on top of that so laying out almost $30 a month on top of the purchase price. Imagine my surprise then when such a costly product has poor battery life (lucky to make it through one day) and the watchband also broke just before a year was up. Not really the quality I would expect...for the price. The watch can now only be csrgiedaround innusons pocket because go fix it has to be sent away and I have to pay for a new watch band and postage. Not happening! Surely could have had a replaceable watch band. Anyway, will be going in the bin as soon as I can get my hands ona viable alternative.
Purchased in October 2018 at JB Hi-Fi Retail Stores for $299.00.
Great idea but....
I really liked this watch for my 9 year old son. However the battery life doesn’t even make it through a school day and my son has to turn it off during the day so he can perhaps make a text or receive a call from me at the end of the day. Not worth the money.
Purchased in December 2019 for $299.00.
Several Design Improvements Needed
This watch is designed for kids, yet there are a number of key issues that make it not so kid-friendly:
1) Needs to be water resistant - at least IP66 or IP67.
2) Needs a much better battery life and a faster charging time.
3) Use of the app should be included in the product price (eg: no extra monthly "subscription" cost).
4) Needs a more slim-line design profile (it's too bulky for smaller children).
5) Needs much better screen protection - too easy to scratch / crack by active kids.
6) Need to be able to replace broken watch band at home (i...
Hardware failure despite careful use
We purchased our daughter's spacetalk watch in Jan 19 and were huge fans. We loved the software features and our daughter found it very easy to use. We recommended it to many people that we knew and to strangers in Facebook groups. We know of at least 7 purchases made based on our recommendation which I am now feeling uncomfortable about in case they experience the same issues as we now have.
The hardware just isn't good enough, the cheap plastic casing surrounding the phone really lets it down. The watch disintegrated when the plastic broke a...nd the watch band gave way. This in inspite of very careful use. Our daughter was gutted. Reading reviews we see we are not the only ones to experience such issues. Spacetalk can fix it (for a fee) but I believe these design failures mean the watch does not meet the expected effective life time frame and it should have been replaced for free (the screen is in near perfect condition showing the watch has been well cared for as shown in attached photo). I expected at least 3 years use for the price. I am very reluctant to pay almost $100 for repair (which they were willing to discount to around $75) when I have no confidence that it won't happen again and I believe is a design defect. I think the watch would function better with a more classic watch and band connection rather than a plastic casing. I am now researching other smart watches for our daughter. At $350, (we paid $300 on special) plus ongoing monthly app fees these watches are not cheap and the quality and durability should be much better.
Purchased in January 2019 for $300.00.
6 months old and a large crack appeared. Limited functionality... texting unintuitive... expensive and not durable considering it’s a kids product if this is not covered under warranty - steer clear.
Purchased in February 2020 at The Good Guys for $299.00.
Space talk watch battery life
Battery life is poor !! Runs out of charge daily ! Stick to a mobile phone save your money.
The watch once runs out seems to also lose all history that was saved .
Purchased in January 2020.
Bought just last night .total disappointment.This product doesn't mention anywhere that all the feature will only work on the monthly fee of $5.99 to be able to stay connected with your kid.Totally deceived by their marketing gimmick and i wish i can return the product immediately as running cost is quilte a lot compare to what it offers....
Purchased in February 2020 at JB Hi-Fi Retail Stores for $319.00.
Questions & Answers
Just bought spacetalk adventurer. My boy can't hear people he's talking to. It's muffled and faint. I have turned up the volume while in call to high and no change. On the flip side I can hear him loud and clear on my phone
Sorry to hear that you are experiencing this issue. If you have checked that nothing is covering the speaker port and this issue is persisting, please contact our support team on 1300 087 423 or email firstname.lastname@example.org
- Spacetalk Team
My sons Spacetalk watch has some randomn woman on his voicemail as the asnwering machine. Also his watch never ever rings it goes straight to this voicemail. I cant find where o change it! It was brought brand new instore at officeworks
I'm sorry to hear about this. If you are experiencing issues with calling going to voicemail, then I would recommend contacting your SIM provider to enquire about this. We are also happy to go through some troubleshooting with you to help resolve this issue. You can contact us via our email email@example.com or via our phone number 1300 087 423 (Mon-Fri, 9am-5pm AEST).
My sons spacetalk adventurer has come off the charger with a green screen ? Anyone know what this is ? I’ve done a soft reset with no luck
I'm sorry to heart that this has happened to your watch. Could you please contact our support team so they can assist with a resolution for you? Their number is 1300 087 423 or email firstname.lastname@example.org
Get an answer from our members and Spacetalk representatives
|Category||Smart Watches / Fitness Trackers|
|Battery Life||1 days|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Teal, Grey, Pink|
- GTIN12: 735850579368, 735850579375 and 735850730875
- MPN: SP-1005G, SP-1005P, SP-1005T and SP1000-SP
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