Poor customer service to tourist
Very poor service at counter checkout Staff lady with long dark hair middle aged about 430 pm tuesday 25th May. She was more interested talking to a friend. No greeting or thankyou. Abrupt and didn't even move grocery items for us to easy access. Disgusting service I would give 0 out of 5.
they won't refund missing item
i won't return to this brand of stores, as neither store nor network would refund a missing item, i had to ask bank to reverse charge on debit card
Out of date and rotten food served by gloomy staff with filthy interior.
I went to spar sussex inlet a couple of times but never want to shop there again unless it’s an emergency and have no choice. I would recommend never to buy things that have a ‘special’ sticker on them from here. It is usually out of date or rotten. I have bought bread that was out of date here before. Fruit that are on special have rotten and moldy ones on the bottom so you can’t tell until you open the packet. I bought deli food from here and had two indegestions in the past. The supposedly old owner lady here always watches me like a hawk an...d makes me uncomfortable, like I’m doing something bad by just browsing around. The staff look very sad and mistreated all the time. It’s a gloomy place for a holiday town. The vegetables are always soggy.
Went in with $50 got the wrong change back when questioned the assistant she denied it then i spoke to the manager 3 times and i was still missing my $20 change and also they didn't provide me with a docket!!
From in billing
Take care when purchase lose items in spar the cost which stickered on item and cost of item in purchased bill high. I purchase bitter gourd mrp on price tag on packet is 48 inr but in bill it become 99 inr.
Most inconsistent stock
When this Spar opened, it's owners had a good selection of everything you would want from a small supermarket, and I did my weekly shop there. Then a new family took over and it is so inconsistent with the stock. Some weeks you can buy frozen peas, next week you can't, but you can buy a toaster?!?!? Instead of stocking the staple line of products, they stock weird brands or types or sizes. If they stocked a consistent range of products, we would not be forced to go to the big chain supermarkets. Woolworths is opening in Mascot soon, so I think Spar will just become one of the many convenience stores in the area.
Never using again.
Discrimination against Asian going on in this store. Always never been welcomed, but given a look looking at me up and down for two times, and stares at me like why did you even come here I so hate my job. There are a lot of asian people living in Mascot, and Spar can definately not be able to compete against Woolworths coming in, but they are not even trying anything.
Hopefully they will be forced to close when Woolworths opens. My advice: count your change, question the price and ask for a docket. A russian girl tried to charge me $8 for a packet of Chips they were priced at $3, another time an overpriced litter of OJ $6, another russian tried to charge me $10, good thing i looked at the screen. If forced to go there use your card ask for a docket and look at your Bnk ap, the charge appears almost immediately. They are thieves.
What a rudeness!!!!!!!!
I WAS a casual customer of this small supermarket in Mascot, 1-5 Bourke Street ( Cnr Church Avenue) Mascot 2020 NSW until...today: as usual it is rare that you can have a receipt from this shop so, as per my habit, I gently ask for a docket please. The person at the counter, presumably the owner, watched me directly and said with an agitated tone of voice: "WHAT YOU WANT?" So I said : "a docket?" understanding that he could not hear the subject of the question; he went almost on my face and said "Pleeeease..! , as I was a child....while I am a ...50 years old lady...I replied, almost incredulous, " I did say Please, can I have now?" , he said again :"Pleeese, you must say please!, I said: "this is absurd, maybe you have hearing problems" and I did repeat "Can I have this docket please" (tired of this scene); he then said something about his hearing and then threw everything on me at bench level (yogurts, change of money and docket) and said at very loud voice : " GET OUT OF MY SHOP!". Another young attendant was there and he was pale and silent, I watched him and said that he (the owner) has some issues for sure and he did not say a word, I felt sorry for him (maybe he was the son of the owner)...I left shocked .Dear owner of the SPAR in Mascot I will never buy one thing in your shop as you asked and I will make sure that none of my colleagues and staff (250 people) comes in your shop anymore , do not worry this is a bonus for you. For your information you should give the docket automatically as proof that you are paying your taxes and as a warranty that your merchandise is good and it is my right to have one, I asked politely because I am polite but this is not "mandatory" asking for something that I should have given in the first place. Stay in peace!
overall i dont like shopping there but others mite i would rather go somewhere bigger where i get what i want cheaper really over all i would give it a miss
not much to say i only go there ifr they have good specials
prices are a little high than i would pay for most stuff the checkout is long and the service is bad and they dont help you much there and the meat aint nice well i did not like it much
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