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Spas Direct Physical Store

Spas Direct Physical Store (page 2 of 4)

WA, Perth, VIC, Melbourne, QLD, Gold Coast, etc...
4.3 from 152 reviews · View Statistics
Listing monitored by Spas Direct

Reviews

4.6
79 reviews
  • Value for Money
    4.7 (74)
  • Cleaning & Maintenance
    4.6 (71)
  • Product Quality
    4.7 (74)
  • Return Claim MadeYes (1) · No (77)
  • Customer Service
    4.5 (72)
  • Warranty Claim MadeYes · No (79)
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Katrina F.
Katrina F.Greater Melbourne (Metropolitan), VIC

Best thing we have ever brought

published

We use the spa nearly every night don't think we could live with out now great for after a hard days work in the garden no aching bones the next day

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
Belinda
BelindaSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Spa Heaven

published

Received our spa last week and I'm in heaven. We use it daily after work.
So far we have just filled it and enjoyed. No maintenance at all. Perfect for us as we work alot.

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGoldcoast qld
Warranty Claim MadeNo
Purchase TypePool and Spa
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The reviewer stated that an incentive was offered for this review

Gary Doherty
Gary DohertySouth East Queensland, QLD

A great investment

published

We use our new spa at least three times a week and using the nature 2 spa stick ensures easy maintenance. Day or night we truly enjoy our latest patio addition.

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGold Coast QLD
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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CRB
CRBWestern District, VIC
  • 2 reviews
  • 2 likes

Love, love, love our Spa

published

We use our spa all year round but mostly in summer. It is a real drawcard when it comes to entertaining. It's quite easy to maintain cleanliness, however a little tricky to keep the bodyfat particles away. Spas direct were very helpful and offer value for money. I would highly recommend!!

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Jodie
JodieGippsland, VIC

Best ever purchase!!

published

We love our swim spa! Easy to use, maintainence is easy! We use it all the time, hot or cold weather. Love how relaxing it is, but also love the fitness side of it to with the endless swimming!

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Purchase of spa

published

We purchased a cascade swim spa from the Gold Coast. The salesman was friendly and knowledge. It has been trouble free and used frequently, particularly during summer. Great purchase and would recommend spas direct to anyone. Good products great service

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGold coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Belinda
BelindaSouth East Queensland, QLD
  • 2 reviews
  • 1 like

DO NOT BUY OF SPA DIRECT

published

Brought cascade spa on 17/5/20 for $18,000 was told delivery was in 4 weeks if we brought that day as 2 were on there way by ship. Now 4 weeks later I'm told we need to wait until mid September but that's a maybe. Have called 20 times and never get a call back just a text msg to say not to contact them that they will call when spa is here. Also emailed John Back (general Manager) with no reply. Very unprofessional to deal with.

Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationLabrador gold coast
Warranty Claim MadeNo
Purchase TypeSpa

Very happy

published

So happy with our new spa it’s so relaxing and we use it every day
The delivery and set up was fantastic the boys went to great lengths to put it in position thank you

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationYatla
Warranty Claim MadeNo
Purchase TypeSpa
Deon
DeonPerth

good spa

published

bought the delux california would give this spa 5/5 but unfortunately it has 1 big down fall all shoulder jets are non adjustable even on low setting it is to much had to change out all shoulder jets through a different company as spa’s direct did not want to help. photo is after jets were replaced much better not spraying my walls now

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store Locationcanningvale
Warranty Claim MadeNo
Purchase TypeSpa
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Dazza
DazzaCentral Highlands and Goldfields, VIC
  • 2 reviews

Awesome Spa’s

published

2 to 3 times a week. Nothing better to come home after a hard days work in Cold Ballarat.
I went to Clark Rubber got a starter Kit $169 Sanit-eezy it was really easy to set up.
Thanks Darren

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great customer care

published

Loving our spa, we use it multiple times a week, with no issues! Great customer service by john, who's always happy to help. We highly recommend spas direct! Thank you!

Steven Patterson

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Hayley M
Hayley MCentral Highlands and Goldfields, VIC
  • 2 reviews

Amazing prices, products and customer service.

published

I use my spa on a daily basis. I was extremely impressed by the customer service your company provided, with Prompt responses and nothing was too had. The features and overall quality exceed my expectations.
With multiple filters and the ozone hygiene function, makes cleaning the spa a breeze.
Word on the street is that we are the envy of all our neighbours with our new swim spa

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationDandenong Melbourne
Warranty Claim MadeNo
Purchase TypeSpa
Peter Coggan
Peter CogganSouth-Eastern Region, NSW
  • 2 reviews

Bubbles galore among the gum trees!

published
Value for Money
Cleaning & Maintenance
Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Great Entertainer

published

Very happy with our purchase , we use the spa most nights for both enjoyment and relaxation.
Such a great company to deal with and our local sales man was great .
Love it .

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationKenwick WA
Warranty Claim MadeNo
Purchase TypeSpa
Fiona
FionaGreater Melbourne (Outer), VIC

Great service!! Great product!!!

published

We have had our spa plunge pool for 6 months now and swim in it 4-5 times a week. With two young children it has been a blessing during the last 2 months of being at home as a result of the pandemic!!

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCranbourne, Victoria
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Kim T.
Kim T.Perth, WA

Great service value for money

published

Quite often easy to clean great value very relaxing after a hard day at work, good for socialising with friends and family, good having a spa to use all year round.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
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Jojo
JojoNorthern Region, NSW
  • 2 reviews

We absolutely love it... everything was a breeze from the store through to delivery which was seamless.

published

We use it at least 3-4 times a week.. it is super easy to use, although the green tree frogs love it atm so it can get a bit dirty, but easy to clean before we jump in

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Carol Duffy
Carol DuffyPerth, WA

Best thing we’ve ever bought! Absolutely love it!

published

We’ve been in the spa pretty much every day since it was delivered, really easy maintenance, delivery was really quick and the spa is easy to use, the whole family love it, it’s great to use after a work out or a busy day

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa

Great value for money

published

We use our spa 3/4 times a week it’s great value for money and easy to keep warm and clean. Kids love it in the day we love it at night!

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationWA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Best Thing we have ever bought

published

We love our spa. Once we downloaded the manual for the touch screen keypad we worked out how to use it properly. We enjoy spending quality time together in it. It's easy to use and maintain

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMaryborough Qld
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Coleen
ColeenSouth East Queensland, QLD

Love my spa

published

I love my spa , best thing I ever bought . Lovely when we get home after a long week and relax with a beveridge or two . Excited to use ig kn the winter time too

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa

Great customer experience

published

We have used our spa most days since purchasing. Our sales rep has been amazing any question we can contact them and had any questions answered within a hour. So far so good. Highly recommended!

Value for Money
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
Sofia
SofiaGreater Melbourne (Outer), VIC

Love love love my spa

published

I was wanting a spa for a very long time but couldn't afford until now with the Zip pay thanks and we use the spa at least 3 times a week. It is so easy to maintain I have no problem keeping it clean. Cheers

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCranbourne Vic
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Kevin W
Kevin WGreater Melbourne (Outer), VIC
  • 2 reviews

Family purchase

published

Already owning an inground pool, but realising it sits idle at least 6 months of the year we decided to add a spa, bought the Atlantic deluxe. Had it nearly 10 days, and used it every day so far by all 4 members of the family. Amazing purchase, great company to deal with, delivery was easy, 4 days from purchase to use....

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Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

diane
dianePerth, WA

Eventually got a spa

published

Enjoying using our spa at lest a couple of times a week and more on weekends
It has been easy to set up and just trying to get the chemical balance right in the beginning but have mastered this now, as it is different to our pool

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store Locationperth WA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Page 2 of 4
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Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

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Spas Direct Physical Store

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