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Spas Direct Physical Store

Spas Direct Physical Store

WA, Perth, VIC, Melbourne, QLD, Gold Coast, etc...
4.3 from 156 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Spas Direct

Reviews

4.6
80 reviews
  • Value for Money
    3.8 (11)
  • Cleaning & Maintenance
    3.9 (11)
  • Product Quality
    4.0 (11)
  • Return Claim MadeYes (1) · No (10)
  • Customer Service
    3.3 (11)
  • Warranty Claim MadeYes · No (11)
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Reviewer Photos & Videos

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Lauren
LaurenSouth East Queensland, QLD

Don't want to get out

published

We checked out the spas on the Gold Coast, we got a great price and friendly service. We love our extreme swim spa, it's great for the whole family. Perfect to relax one end while the kids play the other end.

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
3/5
Return Claim MadeYes
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Keith
KeithPeel, WA

Molokai spa

published

We use our spa daily it is great for the whole family for relaxing and relieving aches. The kids love it after sport. Very easy to maintain. Very happy with our purchase

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store LocationPerth WA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Gary Doherty
Gary DohertySouth East Queensland, QLD

A great investment

published

We use our new spa at least three times a week and using the nature 2 spa stick ensures easy maintenance. Day or night we truly enjoy our latest patio addition.

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Value for Money
3/5
Cleaning & Maintenance
3/5
Product Quality
3/5
Customer Service
3/5
Return Claim MadeNo
Store LocationGold Coast QLD
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Very happy

published

So happy with our new spa it’s so relaxing and we use it every day
The delivery and set up was fantastic the boys went to great lengths to put it in position thank you

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationYatla
Warranty Claim MadeNo
Purchase TypeSpa
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Deon
DeonPerth

good spa

published

bought the delux california would give this spa 5/5 but unfortunately it has 1 big down fall all shoulder jets are non adjustable even on low setting it is to much had to change out all shoulder jets through a different company as spa’s direct did not want to help. photo is after jets were replaced much better not spraying my walls now

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Value for Money
3/5
Cleaning & Maintenance
5/5
Product Quality
3/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Store Locationcanningvale
Warranty Claim MadeNo
Purchase TypeSpa
Kim T.
Kim T.Perth, WA

Great service value for money

published

Quite often easy to clean great value very relaxing after a hard day at work, good for socialising with friends and family, good having a spa to use all year round.

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great value for money

published

We use our spa 3/4 times a week it’s great value for money and easy to keep warm and clean. Kids love it in the day we love it at night!

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store LocationWA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Coleen
ColeenSouth East Queensland, QLD

Love my spa

published

I love my spa , best thing I ever bought . Lovely when we get home after a long week and relax with a beveridge or two . Excited to use ig kn the winter time too

Value for Money
3/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
diane
dianePerth, WA

Eventually got a spa

published

Enjoying using our spa at lest a couple of times a week and more on weekends
It has been easy to set up and just trying to get the chemical balance right in the beginning but have mastered this now, as it is different to our pool

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store Locationperth WA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Andrew Beer Drinker
Andrew Beer DrinkerGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Good Spa, just be aware of extra costs and post sale service

published
Value for Money
3/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationCamberwell Melbourne
Warranty Claim MadeNo
Purchase TypeSpa
Dan
DanPerth, WA
  • 23 reviews
  • 10 likes

Great spa but wish I bought elsewhere

published

Was talked into a spa and did zippay. Then was told I would have to wait upto 16weeks for delivery, couldn’t pull out as zippay had already cleared.
Then waited and waited over 5weeks during the hottest time. Whole reason we bought it was for the peak summer.. cost a fortune for delivery..
called head office few times and explained and they said we will sort it. But never called back. Head office customer service is crap.
personally wouldn’t recommend spa direct.

Value for Money
3/5
Cleaning & Maintenance
3/5
Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

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Spas Direct Physical Store

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