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Spas Direct Physical Store

Spas Direct Physical Store (page 2 of 3)

WA, Perth, VIC, Melbourne, QLD, Gold Coast, etc...
4.3 from 163 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Spas Direct

Reviews

4.6
85 reviews
  • Value for Money
    4.9 (68)
  • Cleaning & Maintenance
    4.7 (65)
  • Product Quality
    4.9 (68)
  • Return Claim MadeYes (0) · No (72)
  • Customer Service
    4.7 (66)
  • Warranty Claim MadeYes · No (73)
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Bali spa deluxe

published

Love our spa. Use it all the time. Good price and quality spa. Two friends have also purchased spa from spas direct after we did and love theirs too. Staff were very helpful at purchase also.

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

John
John
  • 2 reviews

Atlantic deluxe spa

published

John who i dealt with was very helpful with all my enquiries prior to and buying the spa. He went above and beyond with my calls after hours. All his help led me to purchase an Atlantic deluxe spa which we love and use 3 to 4 times a week. The service technician, also John should get a mention who also helped me out after hours when the kids put the spa in eco mode and I didn't know how to reset it back to normal. I highly recommend spas direct for an awesome spa and great salespeople. Well done guys!

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
Lindsay
LindsayWheatbelt, WA

So good after a long days work!

published

So good in the winter when it’s sitting at 40 Degrees after winter sports. Jets are great for aching muscles. Had for 8 months and so far no problems with it. So easy to maintain, easy to clean and change filter.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationKenwick, WA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Katrina F.
Katrina F.Greater Melbourne (Metropolitan), VIC

Best thing we have ever brought

published

We use the spa nearly every night don't think we could live with out now great for after a hard days work in the garden no aching bones the next day

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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Belinda
BelindaSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Spa Heaven

published

Received our spa last week and I'm in heaven. We use it daily after work.
So far we have just filled it and enjoyed. No maintenance at all. Perfect for us as we work alot.

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
4/5
Return Claim MadeNo
Store LocationGoldcoast qld
Warranty Claim MadeNo
Purchase TypePool and Spa
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The reviewer stated that an incentive was offered for this review

CRB
CRBWestern District, VIC
  • 2 reviews
  • 2 likes

Love, love, love our Spa

published

We use our spa all year round but mostly in summer. It is a real drawcard when it comes to entertaining. It's quite easy to maintain cleanliness, however a little tricky to keep the bodyfat particles away. Spas direct were very helpful and offer value for money. I would highly recommend!!

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Jodie
JodieGippsland, VIC

Best ever purchase!!

published

We love our swim spa! Easy to use, maintainence is easy! We use it all the time, hot or cold weather. Love how relaxing it is, but also love the fitness side of it to with the endless swimming!

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Purchase of spa

published

We purchased a cascade swim spa from the Gold Coast. The salesman was friendly and knowledge. It has been trouble free and used frequently, particularly during summer. Great purchase and would recommend spas direct to anyone. Good products great service

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationGold coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Belinda
BelindaSouth East Queensland, QLD
  • 2 reviews
  • 1 like

DO NOT BUY OF SPA DIRECT

published

Brought cascade spa on 17/5/20 for $18,000 was told delivery was in 4 weeks if we brought that day as 2 were on there way by ship. Now 4 weeks later I'm told we need to wait until mid September but that's a maybe. Have called 20 times and never get a call back just a text msg to say not to contact them that they will call when spa is here. Also emailed John Back (general Manager) with no reply. Very unprofessional to deal with.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationLabrador gold coast
Warranty Claim MadeNo
Purchase TypeSpa
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Dazza
DazzaCentral Highlands and Goldfields, VIC
  • 2 reviews

Awesome Spa’s

published

2 to 3 times a week. Nothing better to come home after a hard days work in Cold Ballarat.
I went to Clark Rubber got a starter Kit $169 Sanit-eezy it was really easy to set up.
Thanks Darren

Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great customer care

published

Loving our spa, we use it multiple times a week, with no issues! Great customer service by john, who's always happy to help. We highly recommend spas direct! Thank you!

Steven Patterson

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Hayley M
Hayley MCentral Highlands and Goldfields, VIC
  • 2 reviews

Amazing prices, products and customer service.

published

I use my spa on a daily basis. I was extremely impressed by the customer service your company provided, with Prompt responses and nothing was too had. The features and overall quality exceed my expectations.
With multiple filters and the ozone hygiene function, makes cleaning the spa a breeze.
Word on the street is that we are the envy of all our neighbours with our new swim spa

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationDandenong Melbourne
Warranty Claim MadeNo
Purchase TypeSpa
Pool & Spa Shops

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Peter Coggan
Peter CogganSouth-Eastern Region, NSW
  • 2 reviews

Bubbles galore among the gum trees!

published
Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Great Entertainer

published

Very happy with our purchase , we use the spa most nights for both enjoyment and relaxation.
Such a great company to deal with and our local sales man was great .
Love it .

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKenwick WA
Warranty Claim MadeNo
Purchase TypeSpa
Fiona
FionaGreater Melbourne (Outer), VIC

Great service!! Great product!!!

published

We have had our spa plunge pool for 6 months now and swim in it 4-5 times a week. With two young children it has been a blessing during the last 2 months of being at home as a result of the pandemic!!

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Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
5/5
Return Claim MadeNo
Store LocationCranbourne, Victoria
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Jojo
JojoNorthern Region, NSW
  • 2 reviews

We absolutely love it... everything was a breeze from the store through to delivery which was seamless.

published

We use it at least 3-4 times a week.. it is super easy to use, although the green tree frogs love it atm so it can get a bit dirty, but easy to clean before we jump in

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Carol Duffy
Carol DuffyPerth, WA

Best thing we’ve ever bought! Absolutely love it!

published

We’ve been in the spa pretty much every day since it was delivered, really easy maintenance, delivery was really quick and the spa is easy to use, the whole family love it, it’s great to use after a work out or a busy day

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa

Best Thing we have ever bought

published

We love our spa. Once we downloaded the manual for the touch screen keypad we worked out how to use it properly. We enjoy spending quality time together in it. It's easy to use and maintain

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationMaryborough Qld
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great customer experience

published

We have used our spa most days since purchasing. Our sales rep has been amazing any question we can contact them and had any questions answered within a hour. So far so good. Highly recommended!

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
Sofia
SofiaGreater Melbourne (Outer), VIC

Love love love my spa

published

I was wanting a spa for a very long time but couldn't afford until now with the Zip pay thanks and we use the spa at least 3 times a week. It is so easy to maintain I have no problem keeping it clean. Cheers

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationCranbourne Vic
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Kevin W
Kevin WGreater Melbourne (Outer), VIC
  • 2 reviews

Family purchase

published

Already owning an inground pool, but realising it sits idle at least 6 months of the year we decided to add a spa, bought the Atlantic deluxe. Had it nearly 10 days, and used it every day so far by all 4 members of the family. Amazing purchase, great company to deal with, delivery was easy, 4 days from purchase to use....

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Ben_Walters
Ben_Walters
  • 2 reviews
  • 3 likes

Bali deluxe spa absolutely awesome

published

We looked around a lot of places before purchasing our spa as we wanted the complete package the guys at spa direct Perth made that happen professional easy to deal with thru the whole process cheers

Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationPerth wa
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great spa at a great price

published

The spa is enjoyed by the whole family and us used regularly. Very easy to maintain and keep clean. Pricing was great. Such an enjoyable way to end a long day.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
4/5
Return Claim MadeNo
Store LocationKenwick WA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Leishaizzy
LeishaizzyPerth
  • 5 reviews

Exactly what we were hoping for

published

We try to get in at least once a week but was definitely more often in the school holidays. It's easy to maintain though I had to Google what the different filter and heater modes meant because I couldn't make heads or tails of this in the manual.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMaddington WA
Warranty Claim MadeNo
Purchase TypeSpa
Stacey
StaceySouth East Queensland, QLD
  • 2 reviews

What a great decision!!!

published

We purchased a deluxe swim spa from spas direct, we have been so happy with the spa and it has helped all our aches and pains greatly. The purchase and delivery was such a simple process, they were able to work the delivery date around our builders which was fantastic. Having never had a pool or spa before, I really wasn’t sure what to expect from an ongoing maintenance perspective, I have been so surprised at how easy the water quality is to maintain.

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationGold coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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