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Spas Direct Physical Store

Spas Direct Physical Store

WA, Perth, VIC, Melbourne, QLD, Gold Coast, etc...
4.3 from 168 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Spas Direct

Reviews

4.6
91 reviews
  • Value for Money
    4.8 (80)
  • Cleaning & Maintenance
    4.7 (79)
  • Product Quality
    4.8 (81)
  • Return Claim MadeYes (2) · No (81)
  • Customer Service
    4.7 (78)
  • Warranty Claim MadeYes · No (83)
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Alex
AlexSouth East Queensland, QLD

Love our Mauii

published

Not sure if we will get a free filter lol but this review is just to say we love our spa. We did need to get 12 volt power installed but it was worth it. We have 3 teenagers who love init and I often jump in at night. After sitting at the computer working for 10 hours it's a great way to wind down. It simple and easy to use and always ready at the right temperature, just lift the lid. Everything is automatic. So glad we got it.

Cleaning & Maintenance
4/5
Product Quality
5/5
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great Service!

published

Great service from Spas Direct Kenwick from Mufta. Used our spa for the first time and everything was very easy to operate. The lights in the spa look absolutely fantastic at night and so relaxing sitting in it ! I had a couple of questions initially and Mufta was so helpful and sorted it out straight away.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationKenwick
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

James
JamesPerth, WA
  • 2 reviews

Customer service is key

published

I have just wired it in so look forward to using it every weekend.
Seems easy enough to maintain.

The customer service from Mufta at spas direct is what sets them apart. Always calm and ready to help.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKenwick
Warranty Claim MadeNo
Purchase TypeSpa
Jane Parker
Jane ParkerSouth East Queensland, QLD

A perfect gift to ourselves!

published
Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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We love our Swim Spa

published

We’ve lived in our spa since it arrived what a great investment! It’s very low maintenance and very easy to use. And the best part is we can use it all year round because it’s heated. Thanks spas direct.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Customer Service
5/5
Return Claim MadeYes
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Scott R.
Scott R.Queensland

You can't beat a nice Spa at the end of the day

published

Very happy with our spa from Spas Direct, With inbuilt Bluetooth there's nothing better than relaxing at the end of the day with a drink listening to our favourite tunes.

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Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Cath G
Cath G
  • 2 reviews

Best thi Jb g we have ever bought and very professional service! Thank you!

published

Everyday sometimes twice! We use it as a family and we use it to recover from intense work outs. Many of our children’s friends gather in it as well. So happy

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKenwick Perth
Warranty Claim MadeNo
Purchase TypeSpa
Craig
CraigSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Molokai Deluxe spa, so glad my wife talked me into it.

published

Have used spa everyday since we purchased. So relaxing. Love it when our grandson visits and asks, Pop, I swim in your pool.
Maintenance is a breeze. Love the Bluetooth feature.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationArundel
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Took the Plunge!!

published

So glad we finally purchased. It's been great and we love it. Family time is fun in the sun.
We try use it weekly and hoping now the weather is warming up that we will be in it alot more and maybe even daily!

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store LocationPerth WA
Warranty Claim MadeNo
Purchase TypePool
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The reviewer stated that an incentive was offered for this review

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Rosanna A
Rosanna ASouth East Queensland, QLD

We LOVE our spa!!

published

We bought one of the smaller options to suit our small outdoor area. Best decision we ever made. The price was fantastic as is the spa, and everyone right from the sales staff through to the warehouse staff were great and easy to deal with. We use our spa every day and it is pretty easy to maintain too. Would highly recommend people getting the spa from Spas Direct!

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

jodyrosey
jodyroseySouth East Queensland, QLD
  • 3 reviews
  • 4 likes

The best purchase we have ever made. We love it, it's changed our lifestyle.

published

Partner works 70-75 weekly,12 hours drive a wk,only use it weekends,SO EASY TO MAINTAIN,& the cover keeps the dirt out. Just wipe the shell of the spa &add chemicals.we test the water every two weeks at the pool place at BUNDALL

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
Alison
AlisonPeel, WA

Best money I ever spent

published

Bought my Spa around 3 years ago at a very competitive price. The guys delivered it and put it where I wanted. It has never missed a beat and would thoroughly recommend this company for any would be buyers.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Robyn
RobynGreater Melbourne (Outer), VIC
  • 5 reviews
  • 1 like

Very Happy With Spa

published

We have just purchased a spa from spas direct and so far are very happy with it. We were nervous because of the negative comments we had read but have to say we have had a positive experience. Effie from the Melbourne store has been brilliant even answering my emails on the weekend. Haven't taken a photo yet as it is still filling up

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Lauren
LaurenSouth East Queensland, QLD

Don't want to get out

published

We checked out the spas on the Gold Coast, we got a great price and friendly service. We love our extreme swim spa, it's great for the whole family. Perfect to relax one end while the kids play the other end.

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
3/5
Return Claim MadeYes
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Michael
MichaelPerth, WA

Excellent product at half the price of the big companies, couldn’t go wrong... great service and communication...

published

Being FIFO I use my swim spa ever break but my family use the spa every week and maintenance is simple clean filter and put in additives anyone can do it...

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationBentley WA
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

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Get an answer from our members and Spas Direct representatives

Spas Direct Physical Store

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