We purchased a cascade swim spa from the Gold Coast. The salesman was friendly and knowledge. It has been trouble free and used frequently, particularly during summer. Great purchase and would recommend spas direct to anyone. Good products great service

Brought cascade spa on 17/5/20 for $18,000 was told delivery was in 4 weeks if we brought that day as 2 were on there way by ship. Now 4 weeks later I'm told we need to wait until mid September but that's a maybe. Have called 20 times and never get a call back just a text msg to say not to contact them that they will call when spa is here. Also emailed John Back (general Manager) with no reply. Very unprofessional to deal with.

So happy with our new spa it’s so relaxing and we use it every day
The delivery and set up was fantastic the boys went to great lengths to put it in position thank you

bought the delux california would give this spa 5/5 but unfortunately it has 1 big down fall all shoulder jets are non adjustable even on low setting it is to much had to change out all shoulder jets through a different company as spa’s direct did not want to help. photo is after jets were replaced much better not spraying my walls now

2 to 3 times a week. Nothing better to come home after a hard days work in Cold Ballarat.
I went to Clark Rubber got a starter Kit $169 Sanit-eezy it was really easy to set up.
Thanks Darren

Loving our spa, we use it multiple times a week, with no issues! Great customer service by john, who's always happy to help. We highly recommend spas direct! Thank you!

Steven Patterson

I use my spa on a daily basis. I was extremely impressed by the customer service your company provided, with Prompt responses and nothing was too had. The features and overall quality exceed my expectations.
With multiple filters and the ozone hygiene function, makes cleaning the spa a breeze.
Word on the street is that we are the envy of all our neighbours with our new swim spa

Use our spa almost every night, it’s hard getting out now that the temperature has dropped.Even the kids like to relax in it now home schooling. easy to look after if looked after it regular.

Very happy with our purchase , we use the spa most nights for both enjoyment and relaxation.
Such a great company to deal with and our local sales man was great .
Love it .

We have had our spa plunge pool for 6 months now and swim in it 4-5 times a week. With two young children it has been a blessing during the last 2 months of being at home as a result of the pandemic!!

Super California Deluxe spa is the most sensational thing we got. It's so relaxing to sit in it after work and really easy to maintain. Really recommend to see John in Cranbourne west.

Quite often easy to clean great value very relaxing after a hard day at work, good for socialising with friends and family, good having a spa to use all year round.

We love that we can use our swim spa all year round.. our family loves our spa and we spend more time using it than we thought we would have ! Zip pay made it affordable with weekly repayments which made the purchase possible .

We use it at least 3-4 times a week.. it is super easy to use, although the green tree frogs love it atm so it can get a bit dirty, but easy to clean before we jump in

we use the spa at least 3-4 times a week all year round. much better than just a pool that you can only use when its warm. lovely just to relax in or for the kids to have fun

We’ve been in the spa pretty much every day since it was delivered, really easy maintenance, delivery was really quick and the spa is easy to use, the whole family love it, it’s great to use after a work out or a busy day

We use our spa 3/4 times a week it’s great value for money and easy to keep warm and clean. Kids love it in the day we love it at night!

We love our spa. Once we downloaded the manual for the touch screen keypad we worked out how to use it properly. We enjoy spending quality time together in it. It's easy to use and maintain

I love my spa , best thing I ever bought . Lovely when we get home after a long week and relax with a beveridge or two . Excited to use ig kn the winter time too