Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Great customer care
Loving our spa, we use it multiple times a week, with no issues! Great customer service by john, who's always happy to help. We highly recommend spas direct! Thank you!
- QLD, Brisbane
Amazing prices, products and customer service.
I use my spa on a daily basis. I was extremely impressed by the customer service your company provided, with Prompt responses and nothing was too had. The features and overall quality exceed my expectations.
With multiple filters and the ozone hygiene function, makes cleaning the spa a breeze.
Word on the street is that we are the envy of all our neighbours with our new swim spa
Bubbles galore among the gum trees!
Use 2 or 3 times a week. Usually after exercise swim or sauna . Find my new T01 Pacific Blue Marble Spa provides a welcome highly recommended therapeutic
experience every time ! Bubbles galore as gentle or as strong as you wish or none at all if you prefer the serene calm of a warm soak as you sit dipping while sipping your favourite tipple or refreshing drink . A spa eases & soothes aching muscles & definitely helps with oesteo.
This spa is ultra easy to maintain . I just add the required chemicals to a floating dispenser as needed . Easily...
So nice and relaxing after a busy day.
Use our spa almost every night, it’s hard getting out now that the temperature has dropped.Even the kids like to relax in it now home schooling. easy to look after if looked after it regular.
Very happy with our purchase , we use the spa most nights for both enjoyment and relaxation.
Such a great company to deal with and our local sales man was great .
Love it .
Great service!! Great product!!!
We have had our spa plunge pool for 6 months now and swim in it 4-5 times a week. With two young children it has been a blessing during the last 2 months of being at home as a result of the pandemic!!
Great service value for money
Quite often easy to clean great value very relaxing after a hard day at work, good for socialising with friends and family, good having a spa to use all year round.
The new spa is an amazing addition to the family we have all been using it every day the whole family are absolutely loving it. It’s so relaxing after a long day.
We absolutely love it... everything was a breeze from the store through to delivery which was seamless.
We use it at least 3-4 times a week.. it is super easy to use, although the green tree frogs love it atm so it can get a bit dirty, but easy to clean before we jump in
best buy ever
we use the spa at least 3-4 times a week all year round. much better than just a pool that you can only use when its warm. lovely just to relax in or for the kids to have fun
Absolutely loving it
We are absolutely loving our new Spa it’s so relaxing after a days work we get in every day It was delivered within a week of purchase And the delivery guys were very friendly.
Best thing we’ve ever bought! Absolutely love it!
We’ve been in the spa pretty much every day since it was delivered, really easy maintenance, delivery was really quick and the spa is easy to use, the whole family love it, it’s great to use after a work out or a busy day
Great value for money
We use our spa 3/4 times a week it’s great value for money and easy to keep warm and clean. Kids love it in the day we love it at night!
Best Thing we have ever bought
We love our spa. Once we downloaded the manual for the touch screen keypad we worked out how to use it properly. We enjoy spending quality time together in it. It's easy to use and maintain
Love my spa
I love my spa , best thing I ever bought . Lovely when we get home after a long week and relax with a beveridge or two . Excited to use ig kn the winter time too
Great customer experience
We have used our spa most days since purchasing. Our sales rep has been amazing any question we can contact them and had any questions answered within a hour. So far so good. Highly recommended!
Lifesaver this Lockdown
Spas Direct offered excellent value for money, so much so that at first we were a little sceptical thinking 'what's wrong, why so cheap? We purchased a spa for delivery to coincide with the keys to our new build, delivery was timely and setup was simple. We did however have a small issue with the spa resetting and restarting itself regularly. The Spas Direct tech guys were helpful, ordered a replacement part for delivery and a tech to install. These things happen and was rectified without fuss. We have enjoyed a great spa ever since, and it has proved to be a lifesaver during the COVID lockdown period. Thanks guys.
Love love love my spa
I was wanting a spa for a very long time but couldn't afford until now with the Zip pay thanks and we use the spa at least 3 times a week. It is so easy to maintain I have no problem keeping it clean. Cheers
Already owning an inground pool, but realising it sits idle at least 6 months of the year we decided to add a spa, bought the Atlantic deluxe. Had it nearly 10 days, and used it every day so far by all 4 members of the family. Amazing purchase, great company to deal with, delivery was easy, 4 days from purchase to use....
Eventually got a spa
Enjoying using our spa at lest a couple of times a week and more on weekends
It has been easy to set up and just trying to get the chemical balance right in the beginning but have mastered this now, as it is different to our pool
Bali deluxe spa absolutely awesome
We looked around a lot of places before purchasing our spa as we wanted the complete package the guys at spa direct Perth made that happen professional easy to deal with thru the whole process cheers
Great spa at a great price
The spa is enjoyed by the whole family and us used regularly. Very easy to maintain and keep clean. Pricing was great. Such an enjoyable way to end a long day.
Exactly what we were hoping for
We try to get in at least once a week but was definitely more often in the school holidays. It's easy to maintain though I had to Google what the different filter and heater modes meant because I couldn't make heads or tails of this in the manual.
What a great decision!!!
We purchased a deluxe swim spa from spas direct, we have been so happy with the spa and it has helped all our aches and pains greatly. The purchase and delivery was such a simple process, they were able to work the delivery date around our builders which was fantastic. Having never had a pool or spa before, I really wasn’t sure what to expect from an ongoing maintenance perspective, I have been so surprised at how easy the water quality is to maintain.
Absolutely love my spa!
Very simple to maintain! We use our spa weekly and have found it is not expensive to fill or run! It was a great addition to our entertaining area! Thanks spas direct!
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
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