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Spas Direct Physical Store

Spas Direct Physical Store

WA, Perth, VIC, Melbourne, QLD, Gold Coast, etc...
4.3 from 156 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Spas Direct

Reviews

  • Value for Money
    3.0 (3)
  • Cleaning & Maintenance
    4.0 (3)
  • Product Quality
    4.0 (3)
  • Return Claim MadeYes (0) · No (3)
  • Customer Service
    2.0 (3)
  • Warranty Claim MadeYes (0) · No (3)
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Reviewer Photos & Videos

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Deon
DeonPerth

good spa

published

bought the delux california would give this spa 5/5 but unfortunately it has 1 big down fall all shoulder jets are non adjustable even on low setting it is to much had to change out all shoulder jets through a different company as spa’s direct did not want to help. photo is after jets were replaced much better not spraying my walls now

  • Thumbnail
Value for Money
3/5
Cleaning & Maintenance
5/5
Andrew Beer Drinker
Andrew Beer DrinkerGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Good Spa, just be aware of extra costs and post sale service

published
Value for Money
3/5
Cleaning & Maintenance
4/5
Dan
DanPerth, WA
  • 23 reviews
  • 10 likes

Great spa but wish I bought elsewhere

published

Was talked into a spa and did zippay. Then was told I would have to wait upto 16weeks for delivery, couldn’t pull out as zippay had already cleared.
Then waited and waited over 5weeks during the hottest time. Whole reason we bought it was for the peak summer.. cost a fortune for delivery..
called head office few times and explained and they said we will sort it. But never called back. Head office customer service is crap.
personally wouldn’t recommend spa direct.

Value for Money
3/5
Cleaning & Maintenance
3/5
Archieboy
ArchieboyVIC, 3429
  • 2 reviews

We love our spa

published

Our spa was perfect during hot months. We used it frequently. Our only issue was with the spa's computer which took a very long time to get replaced. Communication with the company was OK but action was lacking.

Spas Direct
AfterSalesSpas Direct

Hi thanks for your review. We have taken your comment on board and set up a smoother system. Thank you for your business. We really appreciate it.

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Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

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Spas Direct Physical Store

Details

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