1 photo
Spas Direct Physical Store

Spas Direct Physical Store

WA, Perth, VIC, Melbourne, QLD, Gold Coast, etc...
4.3 from 156 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Spas Direct


  • Value for Money
    3.0 (3)
  • Cleaning & Maintenance
    4.0 (3)
  • Product Quality
    4.0 (3)
  • Return Claim MadeYes (0) · No (3)
  • Customer Service
    2.0 (3)
  • Warranty Claim MadeYes (0) · No (3)

Reviewer Photos & Videos

  • Thumbnail

good spa


bought the delux california would give this spa 5/5 but unfortunately it has 1 big down fall all shoulder jets are non adjustable even on low setting it is to much had to change out all shoulder jets through a different company as spa’s direct did not want to help. photo is after jets were replaced much better not spraying my walls now

  • Thumbnail
Value for Money
Cleaning & Maintenance
Andrew Beer Drinker
Andrew Beer DrinkerGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Good Spa, just be aware of extra costs and post sale service

Value for Money
Cleaning & Maintenance
DanPerth, WA
  • 23 reviews

Great spa but wish I bought elsewhere


Was talked into a spa and did zippay. Then was told I would have to wait upto 16weeks for delivery, couldn’t pull out as zippay had already cleared.
Then waited and waited over 5weeks during the hottest time. Whole reason we bought it was for the peak summer.. cost a fortune for delivery..
called head office few times and explained and they said we will sort it. But never called back. Head office customer service is crap.
personally wouldn’t recommend spa direct.

Value for Money
Cleaning & Maintenance
ArchieboyVIC, 3429
  • 2 reviews

We love our spa


Our spa was perfect during hot months. We used it frequently. Our only issue was with the spa's computer which took a very long time to get replaced. Communication with the company was OK but action was lacking.

Spas Direct
AfterSalesSpas Direct

Hi thanks for your review. We have taken your comment on board and set up a smoother system. Thank you for your business. We really appreciate it.

Pool & Spa Shops

Find out how Spas Direct Physical Store compares to other Pool & Spa Shops

Know better, choose better.

Compare all
See all Spas Direct reviews

Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

See all Spas Direct questions

Get an answer from our members and Spas Direct representatives

Spas Direct Physical Store


Compare all 6 Spas Direct
CategoryPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa Shops
Compare all 6 Spas Direct
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.