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Spas Direct QLD, Gold Coast

Spas Direct QLD, Gold Coast

4.0 from 34 reviews · View Statistics

Reviews

3.3

3 reviews
5
(1)
4
(1)
3
(0)
2
(0)
1
(1)
  • Value for Money
    3.3 (3)
  • Cleaning & Maintenance
    4.5 (2)
  • Product Quality
    3.3 (3)
  • Return Claim MadeYes (1) · No (2)
  • Customer Service
    3.3 (3)
  • Warranty Claim MadeYes (3) · No
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Clay
Clay
  • 2 reviews
  • 1 like

Terrible service and faulty products.

published

Purchased a spa and sauna. The lights and speakers have never worked I the spa and have been waiting 3 months to get repaired. When I unpacked the sauna there was a hole in a panel which you can clearly see has been done with a forklift and they refuse to take responsibility for.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Kempy
KempySouth East Queensland, QLD

So nice and relaxing after a busy day.

published

Use our spa almost every night, it’s hard getting out now that the temperature has dropped.Even the kids like to relax in it now home schooling. easy to look after if looked after it regular.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGold coast
Warranty Claim MadeYes
Purchase TypeSpa
TJE
TJESouth East Queensland, QLD

Great value for your buck.

published

Well priced product. Have 5 different seats which all give a very different massage. Had a problem with one of the panels which was fixed in due time with very little fuss. Easy to maintain and doesn't emit the odours that standard bromine spa emits.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationSpas Direct. Gold Coast
Warranty Claim MadeYes
Purchase TypeSpa
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Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

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Spas Direct QLD, Gold Coast

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