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Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Spas Direct QLD, Gold Coast
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We checked out the spas on the Gold Coast, we got a great price and friendly service. We love our extreme swim spa, it's great for the whole family. Perfect to relax one end while the kids play the other end.
The reviewer stated that an incentive was offered for this review
- 2 reviews
We use our new spa at least three times a week and using the nature 2 spa stick ensures easy maintenance. Day or night we truly enjoy our latest patio addition.
The reviewer stated that an incentive was offered for this review
So happy with our new spa it’s so relaxing and we use it every day
The delivery and set up was fantastic the boys went to great lengths to put it in position thank you
Use our spa almost every night, it’s hard getting out now that the temperature has dropped.Even the kids like to relax in it now home schooling. easy to look after if looked after it regular.
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I love my spa , best thing I ever bought . Lovely when we get home after a long week and relax with a beveridge or two . Excited to use ig kn the winter time too
We are very happy with our spa the only problem was our lights went on it, but the are all fixed now :)
- 2 reviews
We brought the New Master Swim Spa.
Great to come home to after a long day at work.
Staff where fantastic to deal with
Thank you cheryl for your review and custom
We picked up the spa yesterday. We waited at the depot for almost two hours till they loaded our spa on the trailer but it was worth the wait and the 9 hour round trip. The spa looks awesome in the spa shaped hole on our back deck :). Kerry from spas direct has been awesome to deal with. Very prompt service an great advice. 5 stars for Kerry. :) The delay at the depot was not spa directs fault ... it was a very busy day at the warehouse. I would recommend to friends and family.
Tim. Hope you enjoy the spa as much we love selling them. I will pass your review on to kerry. We thank you for your business and review
Great spa and value for money. Good to hop in after a day in the yard and soothe those tiring muscles and provide a great way to relax. Have had a warranty claim outstanding which Sophie from the service department has been great in her approach to coordinating this with us.
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Very happy with my spa first 11month, problem with the heater, got a new one straight away, I wasn’t aware of the warranty in detail, because it’s only 3 month for repairs, but 24 month for parts, after a bit of anger I got they Spa technician to fix it, they did a great job!!! It took all up about 3 month, but I still have to say that Sophie, from the service, did a very good job to get it done!!!! Because of all the delays I get e free filter. Over all it’s a 4 Star rating!!!!
Questions & Answers
Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
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Details
Category | Physical Shops and Pool & Spa Shops |
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Thanks Nel. We appreciate your review and business. If you need any assistance please let us know. Thanks again.