Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Since we bought our Spa back in December, we haven’t looked back. I have suffered from a back injury for 6 years and this has been the best investment to help take weight off and relax my muscles so I can ease pain. It has also been great during summer to unwind with my family and friends.
- QLD, Gold Coast
Nothing better then coming home to a beautiful relaxing spa. These guys made the whole purchase a breeze. It’s easy to keep clean and maintain. There after sales services is great as well
I had been keeping an eye on the Spas Direct website and Facebook page for several months on the many different options and offerings they have. We finally decided to visit the Gold Coast branch and it was a great experience with Mark and Kim very knowledgeable and patient in their information and advice. We decided to take the plunge with a little Byron Bay Platinum hot tub. We've only had the hot tub just under two weeks but to say we're happy would be understating things! Our little girls are seemingly obsessed with dips in their 'mini pool'.
Great service, wonderful product and we could not be more ecstatic with our decision to go with Spas Direct for our leisurely purchase!
We love our Spas Direct Spa
We use our spa every other day! It’s so relaxing, especially after a night spa, you sleep like a baby. Our friends love it too and we have built a great entertainment area around it. So easy to maintain as well - about 10 minutes once per week is all you need.
Purchase of spa
We purchased a cascade swim spa from the Gold Coast. The salesman was friendly and knowledge. It has been trouble free and used frequently, particularly during summer. Great purchase and would recommend spas direct to anyone. Good products great service
Bubbles galore among the gum trees!
Use 2 or 3 times a week. Usually after exercise swim or sauna . Find my new T01 Pacific Blue Marble Spa provides a welcome highly recommended therapeutic
experience every time ! Bubbles galore as gentle or as strong as you wish or none at all if you prefer the serene calm of a warm soak as you sit dipping while sipping your favourite tipple or refreshing drink . A spa eases & soothes aching muscles & definitely helps with oesteo.
This spa is ultra easy to maintain . I just add the required chemicals to a floating dispenser as needed . Easily...
We absolutely love it... everything was a breeze from the store through to delivery which was seamless.
We use it at least 3-4 times a week.. it is super easy to use, although the green tree frogs love it atm so it can get a bit dirty, but easy to clean before we jump in
What a great decision!!!
We purchased a deluxe swim spa from spas direct, we have been so happy with the spa and it has helped all our aches and pains greatly. The purchase and delivery was such a simple process, they were able to work the delivery date around our builders which was fantastic. Having never had a pool or spa before, I really wasn’t sure what to expect from an ongoing maintenance perspective, I have been so surprised at how easy the water quality is to maintain.
Love Our spa!
We use it everyday! What a luxury. It’s fabulous in winter time too!
Maintaining it is very easy and it has a lid so no leaves or debris can get in.
Great value for your buck.
Well priced product. Have 5 different seats which all give a very different massage. Had a problem with one of the panels which was fixed in due time with very little fuss. Easy to maintain and doesn't emit the odours that standard bromine spa emits.
We love our spa!
The spa was a great price, and delivered promptly. The delivery guys worked hard to get it in the perfect spot for us! Any queries we have had have been promptly answered, and we have had several months of daily hot tub fun with no trouble!
Excellent Customer Service
We purchased the Bali Spa Deluxe late last year, at no fault of Spas direct there was an issue with our spa, we contacted customer service to arrange for the problem to be fixed, Sophie from the team has gone above and beyond to ensure that the issues are being fixed. she has contacted me several times to give me an update on how things are going. I have already recommended Direct Spas to several friends and family.
- QLD, Gold Coast
SPA SPA SPA .. got to have one
We bought this a few months ago and the whole family loves it.. After a long day on the golf course this was a great way to relax those muscles... would recommend them to anyone and plus LOW MAINTENACE ... ps these guys are great and easy to deal with.
We love our spa we just built our new house and as soon as we were in we picked up our spa and have used non stop since , hard to stay out of it when the air temp been so cold at night . Hardest part is keeping the mates out of it when the footys on the big screen , great product and fantastic service
Great price, made my wife happy. Service was great. Helped getting into yard and placing. Have been enjoying without any problems.
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
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