2Spas Direct WA, Perth
Part of Spas Direct 4.3 

Spas Direct WA, Perth

 Verifiedspas.direct
2Spas Direct WA, Perth
4.6

78 reviews

PositivevsNegative
91% · 715 · 6%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes · No
Warranty Claim MadeYes · No
Value for Money
4.8
Cleaning & Maintenance
4.7
Product Quality
4.6
Customer Service
4.5

Reviews

78 reviews
Richard
RichardTasmania
  WA, Perth

Exceptional buying experience

Exceptional service from enquiry to delivery.

Purchased a Hamilton plunge pool for our home in Exmouth, order, payment and pickup process was seamless. Spa arrived well packed in perfect condition, easy assembly and installation, swimming 4 hours after delivery.

Spa comes complete with quality Spanet pump, heater and controller, WiFi a great option and easy to setup allowing control from your phone.

great value and buying experience, thanks Muftah Show details

Dean H.
Dean H.
  WA, Perth

Great service

We have had our spa 3 years now and from the deposit through to the delivery and instalation and follow up support we couldn't be happier with Mufta and the team at Spas Direct.
Highly recomend Show details
Lisa
LisaPerth, WA4 posts
  WA, Perth

DO NOT BUY FROM THEM

Mufth manager/sales person and delivery driver, was great whilst trying to secure the sale. The moment payment was made, he turned into the worst person I have had to deal to date. He basically laughed when I said I would lodge a complaint for not providing the documentation they are required by law to do so. General line agents just as bad. Could not care less about customer satisfaction. Show details
Value for Money
Product Quality
Customer Service
Leah T
Leah T
  Fair Incentive WA, Perth

Value for money

Excellent Spas that are well priced and was easy to deal with & a good range.
Family purchase that we love & enjoy all year round Show details
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Eric b
Eric b2 posts
  WA, Perth

Love my new spa

Bought a Atlantic delux spa love it great service from start to deliver no more akes and pains Show details
  • Thumbnail
HTH
HTHPerth, WA2 posts
  Fair Incentive WA, Perth

Best investment ever

We purchased a Spas Direct Spa when we built our house , it was the perfect addition. We use it all the time summer and winter . It's east to look after and heats up in no time .
Thank you Spas Direct , we could not be happier. Show details
  • Thumbnail
Nola Edwards
Nola EdwardsMELBOURNE
  Fair Incentive WA, Perth

Swim Spa WA

Salesman was well versed in how the swim spa worked, costs associated with the purchase and answered all of our questions with honesty and understanding
The delivery went smoothly and as promised on time and without any issues
The swim spa is used regularly every week and we have not experienced any issues with the running of the swim spa
Any calls we have had have been promptly answered and all queries resolved Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Tristan
TristanPerth, WA
  Fair Incentive WA, Perth

Hollywood Spa

Was super impressed throughout the buying process with this company.

The delivery was fantastic, small issues and they just took them in their stride and got the job done.

Spa has been amazing so far, we use it nearly every couple of days at the moment!!

Cannot fault these spas and their guys at all Show details

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Daniella
Daniella
  Fair Incentive WA, Perth

Fantastic purchase

We purely bought the spa as our son broke his back in 5 places, this spa assisted with his rehabilitation and his blood circulation, allowing him the relax whilst being supported by the water
Highly recommend Spas direct if you are looking at purchasing a spa. Show details
Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Mick L.
Mick L.
  Fair Incentive WA, Perth

Warranty issue sorted

Muftah sorted out a broken diverter cap for me within 48 hours on warranty. Show details
Golden H.
Golden H.
  WA, Perth

Great product and Great Service

Great product that never went wrong, we had our spa for over 3 years, has been running great with no issues. I have been dealing with Muftah since the begging of my purchase, through out delivery and aftersales. His service was always great and friendly, all my questions were answered promptly. Highly recommended Show details
  • Thumbnail
Craig Rawlings
Craig RawlingsPerth, WA
  WA, Perth

Absolutely amazing

Our spa is amazing. The service we recieved from the Perth store was nothing but perfect, Muftah was fantastic from the time we purchased till even after. The service was fantastic and was always there to help. The whole family love the spa and its getting used every day! The price was amazing and the spa is fantastic, we love it.

We couldn't recommend Spas Direct enough and would highly recommend anyone getting a spa to give these guys a call, you won't be disappointed Show details

  • Thumbnail
Brett E.
Brett E.Perth, WA3 posts
  Fair Incentive Verified WA, Perth
  • Thumbnail
  • Thumbnail
  • Thumbnail
Jason
JasonPerth, WA9 posts
  WA, Perth

Amazing product and service

This is an amazing spa and the service from Muftah the salesman is just as amazing. This guy could not do anything more possible from the first point of sale to the delivery. He is even the truck driver and hiab operator. As a business owner myself I take my hat off to you mate. A job well done and I will spread the word for anyone looking for a spa to come to you. Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +2Thumbnail
Cathy
CathyPerth, WA
  Fair Incentive WA, Perth

Love my spa

We have had our spa since January and love it so relaxing and warm in winter provides a good massage for my sore back and neck and the warm water is good for my joints. My kids and nieces love it too. We used it cold in the really hot wa summer too. Easy to clean and was easy to set up too. Show details
  • Thumbnail
  • Thumbnail
  • Thumbnail

Questions & Answers

Sherry51
Sherry51 · WA, Perth

Afterrnoon. Although we enjoy our spa we ha ve a lot of issues with scum forming on the top during and after use. we understand that our skin has natural oils that may come out. however, we had a Jadan spa for 11 years and never ever had this issue. can you help us out at all with this issue. Many thanks
John & Sherryl Gardiner Busselton

Chris E.
Chris E. · WA, Perth

Does anyone have the santa cruz swim spa? I'm trying to find out what I need the electrician to install but the local people can't give me a direct answer, supposedly there is a circuit diagram on the door of the spa, anyone have a picture of theirs?

Sue J.
Sue J.  

did you end up getting a diagram of this? I would be interested to see the diagram also

Chris E.
Chris E.  

Hi Sue, I got a picture from a similar spa, the local team helped me out with this and have been really good

Bonnie Pynsent
Bonnie Pynsent · WA, Perth

Hi, I am from Ambrose Construct Group and we are Insurance Builders. I am writing to you to ask if you would be willing to do a written report for us for a spa. If you are able to complete a report we would send you a Purchase Order and other paperwork so that we can onboard you into our system for payment. Thank you for your help in this matter. Please call me on 0753190718 - bonnie.pynsent@ambroseconstruct.com.au
Kind regards, Bonnie Pynsent - Specialist Reports

See all Spas Direct WA, Perth questions

Details

Compare all Spas Direct listings
CategoryPhysical Shops and Pool & Spa ShopsOnline Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa Shops
Offers Free Standard Shipping NoNoNoNo
After Sales ServiceYesYesYesYes
Products / Services OfferedSpasSpasSpasSpas
Visit official website

Contact info for Spas Direct WA, Perth

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.