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Spas Direct WA, Perth

Spas Direct WA, Perth

4.5 from 51 reviews · View Statistics

Reviews

4.5

51 reviews
  • Value for Money
    4.7 (34)
  • Cleaning & Maintenance
    4.6 (33)
  • Product Quality
    4.6 (35)
  • Return Claim MadeYes (0) · No (31)
  • Customer Service
    4.3 (36)
  • Warranty Claim MadeYes (4) · No (28)
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Excellent aftercare service

published

Professional and thorough work done by the gentleman sent out to fix our spa on Friday afternoon. He was very knowledgeable and thorough with his whole approach to the problem.

Value for Money
Cleaning & Maintenance
Lozza
LozzaPerth, WA
  • 4 reviews
  • 3 likes

Happy with our spa

published

The heater is not working however spas direct Warranty claim has been honoured and we are once again happy , Cannot live without our spa . It looks great and the jets are powerful .

Value for Money
Product Quality
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Michael
MichaelPerth, WA

Excellent product at half the price of the big companies, couldn’t go wrong... great service and communication...

published

Being FIFO I use my swim spa ever break but my family use the spa every week and maintenance is simple clean filter and put in additives anyone can do it...

Value for Money
Cleaning & Maintenance
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DKW
DKWPerth, WA

Great place to relax

published

After a long delivery delay due to Covid outbreak, we finally received our mini plunge pool. Well worth the wait. Slight hiccup with pool heater after arriving but it was replaced quickly and have had no issues since change.
Great place to unwind after long day. Perfect for summer and winter.

Value for Money
Cleaning & Maintenance
Keith
KeithPeel, WA

Molokai spa

published

We use our spa daily it is great for the whole family for relaxing and relieving aches. The kids love it after sport. Very easy to maintain. Very happy with our purchase

Value for Money
Cleaning & Maintenance
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Mark
MarkPeel, WA

We bought the spa because of injuries we have and the power on the jets and placement are awesome

published

We use the spa every day mainly for short periods of time each time... after the initial set up the spa is easy to maintain just add a it of chlorine each day

Value for Money
Cleaning & Maintenance
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Love my spa!

published

Great quality. The warehouse also stocks all the accessories I need to keep my spa happy and healthy. Would highly recommend looking here for your new spa. They also stock swim spas.

Value for Money
Cleaning & Maintenance
Jason
JasonPerth, WA

A Sad Experience

published
Customer Service
Incentivised ReviewNo
Little B.
Little B.Perth, WA

Molokai Deluxe Spa

published

The spa has been a great addition to the house for all year round use. Love those winter nights sitting in the spa watching TV. Always great customer service from Muftah and love the new store.

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Value for Money
Cleaning & Maintenance
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Janine B.
Janine B.Perth, WA

Buyer Beware

published

Ordered a spa from this company end of May and paid for it in full June 1st, 2020. Got the run around for 5 months- due in two weeks, at the end of the month, next month and so on. Saw the same representative selling the spa he couldn’t supply me on other sites, when I called him out on his lies he stopped taking my calls and said he can’t supply my spa anymore. Did obtain a refund from their head office but after speaking to a lot in the industry this company is a bad seed. The one star is only for the guy who gave me the refund. STAY AWAY FROM SPA DIRECT! They maybe a little cheaper but pay peanuts and you get monkeys and I hear their aftercare service with warranties etc are even worse.

Incentivised ReviewNo
Store LocationSpa Direct Perth
Purchase TypeSpa

Top Class After Sales Service

published

Brilliant after sales service provided by Zeyad and the team. Could not ask for more from these guys. Highly recommend! Always willing to help out even with the silly questions. Thanks Spas Direct.

Incentivised ReviewNo
Store LocationWA, Kenwick
Jesse
JessePerth, WA
  • 2 reviews

Great Spa’s, great price and great service!

published

Love my Bali spa 3, had it for about 4 years. Use it all year round such a great unit! Excellent service both pre and post sale from Muftah. Highly recommended!!!

Value for Money
Cleaning & Maintenance
Shanzy
ShanzyPerth, WA

Almost 1 year on after buying swim spa - still awesome!

published
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Value for Money
Cleaning & Maintenance
Lindsay
LindsayWheatbelt, WA

So good after a long days work!

published

So good in the winter when it’s sitting at 40 Degrees after winter sports. Jets are great for aching muscles. Had for 8 months and so far no problems with it. So easy to maintain, easy to clean and change filter.

Value for Money
Cleaning & Maintenance
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Gareth Walton
Gareth WaltonWheatbelt, WA

Very happy with spa, great service from muftah

published

Used quite often great spa never had problems had for 2 years and still very happy with spa, holds temp very good and always works. Would recommend as great spa and great service

Value for Money
Cleaning & Maintenance
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