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Spas Direct WA, Perth

Spas Direct WA, Perth

4.6 from 41 reviews

Reviews

4.6

41 reviews
5
(32)
4
(5)
3
(2)
2
(0)
1
(2)
  • Value for Money
    4.7 (26)
  • Cleaning & Maintenance
    4.6 (26)
  • Product Quality
    4.5 (27)
  • Return Claim MadeYes (0) · No (24)
  • Warranty Claim MadeYes (2) · No (22)
  • Purchase Type
  • Customer Service
    4.4 (27)
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Shanzy

ShanzyPerth, WA

Almost 1 year on after buying swim spa - still awesome!

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
Lindsay

LindsayWheatbelt, WA

So good after a long days work!

published

So good in the winter when it’s sitting at 40 Degrees after winter sports. Jets are great for aching muscles. Had for 8 months and so far no problems with it. So easy to maintain, easy to clean and change filter.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationKenwick, WA
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The reviewer stated that an incentive was offered for this review

Gareth Walton

Gareth WaltonWheatbelt, WA

Very happy with spa, great service from muftah

published

Used quite often great spa never had problems had for 2 years and still very happy with spa, holds temp very good and always works. Would recommend as great spa and great service

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
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The reviewer stated that an incentive was offered for this review

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Deon

DeonPerth

good spa

published

bought the delux california would give this spa 5/5 but unfortunately it has 1 big down fall all shoulder jets are non adjustable even on low setting it is to much had to change out all shoulder jets through a different company as spa’s direct did not want to help. photo is after jets were replaced much better not spraying my walls now

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store Locationcanningvale
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Great Entertainer

published

Very happy with our purchase , we use the spa most nights for both enjoyment and relaxation.
Such a great company to deal with and our local sales man was great .
Love it .

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationKenwick WA
See all answers
Kim T.

Kim T.Perth, WA

Great service value for money

published

Quite often easy to clean great value very relaxing after a hard day at work, good for socialising with friends and family, good having a spa to use all year round.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationPerth
See all answers

The reviewer stated that an incentive was offered for this review

Carol Duffy

Carol DuffyPerth, WA

Best thing we’ve ever bought! Absolutely love it!

published

We’ve been in the spa pretty much every day since it was delivered, really easy maintenance, delivery was really quick and the spa is easy to use, the whole family love it, it’s great to use after a work out or a busy day

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationPerth
See all answers

Great value for money

published

We use our spa 3/4 times a week it’s great value for money and easy to keep warm and clean. Kids love it in the day we love it at night!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationWA
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The reviewer stated that an incentive was offered for this review

Great customer experience

published

We have used our spa most days since purchasing. Our sales rep has been amazing any question we can contact them and had any questions answered within a hour. So far so good. Highly recommended!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationPerth
See all answers
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Steve H.

Steve H.Perth, WA

Lifesaver this Lockdown

published

Spas Direct offered excellent value for money, so much so that at first we were a little sceptical thinking 'what's wrong, why so cheap? We purchased a spa for delivery to coincide with the keys to our new build, delivery was timely and setup was simple. We did however have a small issue with the spa resetting and restarting itself regularly. The Spas Direct tech guys were helpful, ordered a replacement part for delivery and a tech to install. These things happen and was rectified without fuss. We have enjoyed a great spa ever since, and it has proved to be a lifesaver during the COVID lockdown period. Thanks guys.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Purchase TypeSpa
Store LocationPerth WA
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diane

dianePerth, WA

Eventually got a spa

published

Enjoying using our spa at lest a couple of times a week and more on weekends
It has been easy to set up and just trying to get the chemical balance right in the beginning but have mastered this now, as it is different to our pool

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store Locationperth WA
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The reviewer stated that an incentive was offered for this review

Ben_Walters

Ben_Walters

  • 2 reviews
  • 3 likes

Bali deluxe spa absolutely awesome

published

We looked around a lot of places before purchasing our spa as we wanted the complete package the guys at spa direct Perth made that happen professional easy to deal with thru the whole process cheers

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationPerth wa
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The reviewer stated that an incentive was offered for this review

Great spa at a great price

published

The spa is enjoyed by the whole family and us used regularly. Very easy to maintain and keep clean. Pricing was great. Such an enjoyable way to end a long day.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationKenwick WA
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The reviewer stated that an incentive was offered for this review

Leishaizzy

LeishaizzyPerth

  • 5 reviews

Exactly what we were hoping for

published

We try to get in at least once a week but was definitely more often in the school holidays. It's easy to maintain though I had to Google what the different filter and heater modes meant because I couldn't make heads or tails of this in the manual.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMaddington WA
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Sharlene P.

Sharlene P.Perth, WA

Amazing service and quality

published

We use it alot few times a week even if it's raining
So easy to maintain and keep clean ;)
Filters easy to clean and look after
Hardly clean the bottom either great product

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationKenwick
See all answers

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

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Tracey A.

Tracey A.South West, WA

Just perfect

published

We love our spa, it gets used most weekends, so relaxing and just perfect to end a hard working week! So easy to maintain and definitely great value for money.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationPerth
See all answers

The reviewer stated that an incentive was offered for this review

Tracey

TraceyPerth, WA

Awesome spa

published

We purchased the Molokai deluxe spa about 2 months ago and asked for delivery 3 weeks later.
Spa was delivered on time, in perfect condition and works great.
We use it all the time and so far have not had any issues.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationKenwick wa
See all answers

The reviewer stated that an incentive was offered for this review

Leigh F.

Leigh F.South West, WA

Spas Direct

published

I love my spa and it was a pleasure dealing with Muftah and his team. He arranged to deliver to Bunbury from Perth on my day off. The spa was great value and our family is very much enjoying the spa. I would highly recommend Spa direct as they offer a great product for a great price.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationPerth
See all answers

The reviewer stated that an incentive was offered for this review

Dan

DanPerth, WA

  • 22 reviews
  • 8 likes

Great spa but wish I bought elsewhere

published

Was talked into a spa and did zippay. Then was told I would have to wait upto 16weeks for delivery, couldn’t pull out as zippay had already cleared.
Then waited and waited over 5weeks during the hottest time. Whole reason we bought it was for the peak summer.. cost a fortune for delivery..
called head office few times and explained and they said we will sort it. But never called back. Head office customer service is crap.
personally wouldn’t recommend spa direct.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
Shannon Kennedy

Shannon KennedyPerth, WA

  • 7 reviews
  • 5 likes

Extremely happy with Spas direct. Great experience before, during and after purchase.

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Purchase TypeSpa
Store LocationPerth store
See all answers
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