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Spas Direct
4.5 from 639 reviews · View Statistics

Reviews

  • Value for Money
    4.7 (288)
  • Cleaning & Maintenance
    4.6 (280)
  • Product Quality
    4.7 (287)
  • Return Claim MadeYes (1) · No (290)
  • Shipping
    4.5 (124)
  • Customer Service
    4.5 (66)
  • Warranty Claim MadeYes · No (296)
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Andrew H

Andrew HGippsland, VIC

Best purchase ever!!

published

I love my Pacific Deluxe Spa. I use it at least 3-4 times a week at all times of the day. Goes well with coffee, beer, wine or spirits. It's so easy to keep clean and is my greatest purchase ever!! Soothes my aches and pains and during this last 12months being stuck at home a lot it's felt like my oasis, my own resort at home . Love it

  • Thumbnail
Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Maui Spa

published

I am very happy with my spa. First time I have ever sat in one. It fits perfectly on my back verandah, easy to maintain. I didn’t realise it came with a 15 amp plug so needed a electrician to come around and fit a new plug. I have set it up with a tropical look. Bamboo fence and palm trees with solar tiki lights. It’s transformed my house.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Jade

JadePerth, WA

We absolutely love our little slice of heaven. Thanks spa direct

published

We use our spa constantly and it’s so easy to keep clean . My daughter loves it so much it’s hard to keep her out of it no matter the season

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

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Alyce Ettema

Alyce EttemaSouth East Queensland, QLD

Perfect purchase

published

Best purchase I have made so nice to come home from a hard day at work and relax in our spa. Very easy to order and delivery was simple thank you

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Leanne Roberts

Leanne Roberts Metropolitan Adelaide, SA

Absolutely amazing

published

Every day best purchase I've ever made. Customer service was amazing too. Only took just under 3 days for delivery from interstate. Couldn't be more happy. Compliments are sauna perfectly. Always cant wait to get in it.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Shane Russo

Shane RussoSouth-Eastern Region, NSW

Awesome product

published

We use the spa almost everyday sometimes several times a day , great service and easy to deal with.
Delivered when they said it would arrive.
Easy to clean and maintain , the whole family love it.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Phill

PhillHunter Region, NSW

  • 3 reviews
  • 1 like

Spas direct

published

Easy to deal with on the chat line and easy to order and the delivery was a simple phone call and they turned up put the spa in place and gave me a run thru

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Our backyard resort

published

We spent a long time deciding whether to buy a swim spa or not, now we wish we had of purchased one sooner. Our backyard is now our private resort.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Aaron

Aaron Wide Bay-Burnett, QLD

Exactly what I wanted , my son Luke loves it so much he’s always in it & is now known as the lukeness monster lol

published

My family gets great use out of our spa we have used it regularly through summer & look forward to using the spa in winter, I have found the spa is easy to maintain

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Kate Manley

Kate Manley Murray Region, NSW

Very Happy with my Byron Bay Spa love the colour , led lights and Awesome to relax in. pleased Thankyou Spas Direct !!

published

I use my Byron Bay spa nearly everyday . It helps me so much with my aches , pains and injuries. I have zero regrets buying this spa. Best quality and customer service through Spas Direct. Feeling very Grateful. Thankyou.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Georgette Anderson

Georgette Anderson Greater Melbourne (Outer), VIC

I can swim all year round

published

Fantasic service & fast delivery. We use it atleast 5 days a week, coming home after a long day at work to just stop and relax is amazing. I can use it even when the weather isn't great and can get excerise aswell in our extreme swim spa. So happy with our purchase, so glad i didn't spend money on a pool that i could only use when weather permits, especially here in Melbourne. Happy customer.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
Kris P.

Kris P.Southwest, VIC

Mini plunge pool

published

Great purchase and customer service from start to finish. Use this 3/4 days a week and my kids love it! I would definitely recommend this for a family with kids who want a warm pool all year round.

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Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Chris

Chris South East Queensland, QLD

Great spar

published

Nothing better then coming home to a beautiful relaxing spa. These guys made the whole purchase a breeze. It’s easy to keep clean and maintain. There after sales services is great as well

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Clair

ClairSouth East Queensland, QLD

Happy summer with our spa

published

We bought a spa, which took 10 weeks to receive, however we knew this and were willing to wait. Since it has arrived we have spent many days in it and are loving it. It's easy to use and keep clean. Definitely recommend.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Melisssa

MelisssaWheatbelt, WA

Absolutely best spa and great value for money

published

We use it every day lovley spa best value for money kids love it so much ...we spend hours in it very easy to Mantain and easy to look after

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

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Best lifestyle choice!

published

Perfect for a small space in a diffucult area. We use our spa daily. Control panel simple to use, upkeep is very basic. Minimal time to keep our spa sparkling!

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Melanie

Melanie Darling Downs, QLD

Best thing I've bought

published

We use it almost every night. Only time I haven't used it is when it's storming . It is sometimes challenging to keep the chemistry at correct levels but we've used rainwater so it might be from that

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Dave Yeo

Dave YeoWide Bay-Burnett, QLD

The ultimate back yard swim spa

published

Our new deluxe plunge pool is so spacious the whole family and friends can enjoy it together. So refreshing and relaxing after a hard day at work. We Love it

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

California Grande: Great Spa, Great service!

published

We purchased the Cali Grande just before Xmas 2020.
Its was easy to set up, and has been a lovely addition to our home. Maintanence has also been pretty easy considering we havent had a pool or spa before.
Spas Direct were easy to deal and communication was good

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Kristen

KristenGippsland, VIC

Love our spa!!

published

We are so glad we went ahead and purchased a spa from spas direct. It had been something our whole family can enjoy together and it sure is a fantastic entertainer when we have parties ect.
Easy to order and good delivery.
Definitely recommend

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Questions & Answers

Glenn Boston

Glenn Bostonasked

QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

No answers
Russell G.

Russell G.asked

Spas Direct Online Store

when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa

No answers
Tom

Tomasked

Spas Direct Online Store

How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?

No answers

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