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Spas Direct

Spas Direct (page 2 of 12)

Online Store, Physical Store
4.5 from 501 reviews

Reviews

4.6

222 reviews
5
(174)
4
(30)
3
(7)
2
(1)
1
(10)
  • Value for Money
    4.7 (210)
  • Cleaning & Maintenance
    4.6 (205)
  • Product Quality
    4.7 (210)
  • Return Claim MadeYes · No (222)
  • Shipping
    4.5 (76)
  • Warranty Claim MadeYes (23) · No (183)
  • Purchase Type
  • Customer Service
    4.4 (56)
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Reviewer Photos & Videos

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Kempy

KempySouth East Queensland, QLD

So nice and relaxing after a busy day.

published

Use our spa almost every night, it’s hard getting out now that the temperature has dropped.Even the kids like to relax in it now home schooling. easy to look after if looked after it regular.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
Store LocationGold coast
Shaz

ShazPerth, WA

  • 2 reviews
  • 1 like

Just love, love, love my spa

published

Use it almost every day. So easy to clean and maintain. Just love it, don’t know what I did before I had it. So relaxing at the end of a hard day at work.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Great Entertainer

published

Very happy with our purchase , we use the spa most nights for both enjoyment and relaxation.
Such a great company to deal with and our local sales man was great .
Love it .

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationKenwick WA
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gregory.anderson

gregory.andersonSouth East Queensland, QLD

Awesome spa, perfect for relaxation!

published

Loving the spa and how easy it is to maintain. Good jets and hold its heat really well. Perfect for those lazy summer afternoons or chilly winter nights! Absolutely love it!

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Fiona

FionaGreater Melbourne (Outer), VIC

Great service!! Great product!!!

published

We have had our spa plunge pool for 6 months now and swim in it 4-5 times a week. With two young children it has been a blessing during the last 2 months of being at home as a result of the pandemic!!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationCranbourne, Victoria

The reviewer stated that an incentive was offered for this review

Imran N Jazz Y.

Imran N Jazz Y.Greater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Dream Comes True

published

Super California Deluxe spa is the most sensational thing we got. It's so relaxing to sit in it after work and really easy to maintain. Really recommend to see John in Cranbourne west.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationCranbourne West

The reviewer stated that an incentive was offered for this review

JAMES

JAMESNorthern Region, NSW

Absolutely amazing Spa

published

The spa is absolutely amazing it is used every day by all family members. It’s is no easy to maintain and it’s the best investment we have made this year.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Chris

Chris

  • 2 reviews

Spa’s Direct is Great!! Great Service & Product

published

This was our first time purchasing a spa, I’m from Tasmania so we did it all online & it was so easy. Great friendly service & Great selection of Products :) Thanks so much!!

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Our Oasis

Our Oasis South East Queensland, QLD

Our Oasis

published

We purchased the Venus 5 seater. This beauty has been our Saviour after a long week in the meat works, it’ soothes the muscles ready for a new week . We spa twice every weekend. During holidays we practically live in it Our grandson just loves it. We love the low Maintenance of keeping our spa clean, emptying and filling is a breeze. We’ve had our spa for around a year. The Best thing we’ve ever bought Thank you spas direct. Highly recommend this product.

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

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Georgia

GeorgiaHobart, TAS

Perfect for us

published

We use our Maui spa 3-4 times a week for about 90 minutes at a time. My husband finds this is already helping with pain management after having a back operation 5 yrs ago

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Bob G

Bob GCentral Highlands and Goldfields, VIC

Excellent addition to our home

published

In warmer weather our spa is used almost continuous. We have a large family who visit with their children the spa is in huge demand.
I couldn't imagine life without

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Greatest purchase

published

Best purchase ever, family use the spa nearly every day , the spa is easy to clean and maintain and the overall quality is great , also great customer service very happy

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Rainab

RainabCanberra 2600, ACT

  • 2 reviews
  • 1 like

Perfect for a small area

published

I recently downsized and moved to a place with a tiny yard, and had to leave my large spa behind. I purchased the “Solo Deluxe Spa” and couldn’t be happier.
It fits so well into my little yard and is very economical to run.
It’s all the comfort and luxury of a large spa without taking up much room. Heaps of jets, blowers, speaker, lights etc. The hard cover retains heat so well and really copes with the Canberra winters. It really surprised me with how little power it uses.
Although it a “Solo” , and is so luxurious, two people do fit for a nice relax.
I use it every day! Spas direct were really easy to deal with. Thanks so much.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Casey

Casey

  • 2 reviews

We love our spa!

published

We absolutely love our new spa, we us it weekly if not more, hubby and the kids practically live in it! Great value for money and so easy to maintain! :)

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Casey

Casey

  • 2 reviews

We love our spa!

published

We use our spa weekly if not more, we love it, kids pretty much live in it! So easy to maintain too, we just too it up with chemicals weekly and get the water tested month at our local spa shop :)

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

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Mar

MarSouth East Queensland, QLD

  • 2 reviews

Spas direct is so professional and the spas are great! Highly recommended

published

I love our spa,it is very easy to install and spas direct is very reliable,able to answer all my inqueries and they deliver very fast. Highly recommended. Thank you so much .

Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Cristy

CristySydney Surrounds, NSW

Maui Deluxe Spa

published

We love our Maui Deluxe Spa from Spa Direct. Easy purchase, fast delivery and amazing quality. We use our spa most evenings!! Would definitely recommend Spa Direct!
Thanks for a top spa.

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Love My Spa

published

Spa is fairly easy to maintain.
It’s used on average once or twice a fortnight.
To keep spa running continuously which is suggested, I haven’t quite worked out the right setting to run it cost effectively.

Cleaning & Maintenance
Value for Money
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

Awesome spa, awesome service!

published

We are so happy with our new spa. From the moment I connected with Jon online, the whole process was easy, from removing the old spa to delivering the new. Couldn’t rate this company, products or service high enough. Affordable quality. Looking at a sauna now!!

Cleaning & Maintenance
Value for Money
Product Quality
Shipping
Return Claim MadeNo
Purchase TypeSpa

The reviewer stated that an incentive was offered for this review

David Perry

David PerrySouth East Queensland, QLD

Spa direct made our dreams come true

published
  • +6
Cleaning & Maintenance
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Page 2 of 12
See all Spas Direct reviews

Questions & Answers

shirley skinner

shirley skinnerasked

Spas Direct

Hi I have order a spa inv no 106220 Reference No SPJOHN5586
Just wondering if i could get a date it might arrive in Adelaide as i would like to book time off to get it delivered Also John said he has someone who could deliver it for me

thanks hope to hear from you soon

3 answers
Spas Direct
AfterSalesSpas Direct

Shirley Can you please call 1300 772 734 and quote your invoice number and someone will get back to you.

shirley skinner
shirley skinner

Yes I have and sent two emails would just like a answer to one off them thank you

Spas Direct
AfterSalesSpas Direct

Hi Shirley

Invoice 106220 - order date 16/05/2020

Sorry for not replying to your email dated 11/06/2020 at 3.16pm yesterday.

As per your Invoice the delivery time was as follows - Lead time into Adelaide depot was 6-8 weeks. This was detailed on your invoice. Which meant an arrival date of 16th July 2020. However the arrival date was dependant on one direct container shipment going to Adelaide port and we explained we could only send the spa once it was full. As it is not full and and we do not know a firm date when it will be, we will not meet the delivery time agreed on the invoice, so we have decided to cancel the order and refund your zip money account. We have also confirmed this in an email.

Peter C.

Peter C.asked

Spas Direct

Is there a spas direct in ballarat?

2 answers
Shane and Deb
Shane and Deb

No

Spas Direct
AfterSalesSpas Direct

Hello , here is a link to where our showrooms are located https://www.spas.direct/showroom-location you can also call 0411399652 for more info.

Grant R.

Grant R.asked

Spas Direct Online Store

Extremely disappointing with the quality of the product and after sales service. I bought a spa from Spas Direct and paid in full, it was delivered on 28 November 2018, it looked fine after delivery, as it was Christmas time, we only used the spa a couple of times, on 28 December 2018 i noticed a crack in the acrylic, i toke photos and told them straight away, they told me to put in an online warranty claim, i did. After 3.5 months of chase up phone calls and emails telling me that they are getting quotes and will fix it. On 4 April 2018 i wrote a letter to the company and Fair Trading Queensland, Kylie emailed back 22 minutes later stating i should have notified them within 24 hours if there was a problem and they will not be fixing it, however their website states 8 year acrylic warranty. I hope everyone out there does not get treated the way we did. Prill - NSW

2 answers
Tania
Tania

Hi, We have had the same problem you have both had - Kylie has been promising that we will get our side panels fixed - been over 1 year and now emails are bouncing back and no response from telephone messages. Extremely back COMPANY to deal with and I certainly wouldn't recommend them to ANYONE..

Spas Direct
AfterSalesSpas Direct

Please NOTE this is NOT our page, we do NOT monitor these comments, If you have questions please follow this procedure. Call us directly on 1300772734 and some one will return your call. As a courtesy we will follow your call up with a text message ensuring someone made contact with you. You can also email us directly at sunsealspas@yahoo.com.au. Our website also has a live Chat feature where you can speak to an after sales person online. Once you call us you many find we might over contact you. Regards Spas Direct.

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