Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
My spa is now my oasis!
We love our spa and use it every night to relax. I no longer have the aches and pains I used to. Very easy to maintain as the spa pretty much operates itself other than manual chemical intervention which if you have never owned one before can be tricky at first but you soon get the hang of it.
Best Investment we have made !
Best investment we have made - we love coming home after a long day at work to relax in our very own swim spa. Great value for money and easy to maintain
Love it it has been a dream to own a spa for a long time
We use it 2 to 3 times a week and everyday during school holidays when the grandkids come to visit. It is so easy to maintain plus it’s on a timer to run every day
Love the spa very relaxing and kids love it
We use it 2-3 times a week it nice to relax in after a long day. I’m checking the chemical twice a week so far doing ok . Pretty easy to maintain
Absolutely love our spa. The spa was way beyond what we expected, especially the sounds system and the lights. We get in it everyday to cool off during the wet season at the moment. Service was excellent and helped us promptly with delivery. Highly recommend.
Love my spa time so relaxing just what I needed
I use my spa all the time and my grandkids just love it when they come to visit can’t get them out and it’s been easier than I thought to maintain hoping for m as my more years of use from it absolutely love my spa best money I ever spent
Amazing spa and great service
We use our spa almost every day. Very easy to maintain. Perfect for summer or winter. The kids can't stay out of it. Summer night dips are the best. thanks.
We are always in the spa most days if it's not the grandkids it's us adults sneaking in away from the kids
I've found it so easy to keep clean and maintain
We love it so much that we have decided to upgrade as soon as we can to a swim spa do we can have the best of both worlds
Dream come true - our beautiful Byron Bay Platinum
So thankful for our spa. What once was just a dream, Spas Direct made it possible to be a reality. Love all the features and so easy to use. Heaven.
Best Buy Ever ❤️❤️❤️
We couldn’t be happier with our spa from Spas Direct and we use it every day. As a surf loving family, and living in Tasmania, a toasty warm luxurious spa is the BEST after a morning surf. We live in the country on 5 acres and the skies seem extra clear and bright when you are sitting in a hot tub at night xxx Thank you Spas Direct this purchase has been a game changer for us!
Since we bought our Spa back in December, we haven’t looked back. I have suffered from a back injury for 6 years and this has been the best investment to help take weight off and relax my muscles so I can ease pain. It has also been great during summer to unwind with my family and friends.
Loving our spa!
Customer Service was excellent from start to finish, regular communication to update us on progress of our order, and phone support assisting us on the controls etc was top quality. Highly recommend Spas Direct
Great place to relax
After a long delivery delay due to Covid outbreak, we finally received our mini plunge pool. Well worth the wait. Slight hiccup with pool heater after arriving but it was replaced quickly and have had no issues since change.
Great place to unwind after long day. Perfect for summer and winter.
Extremely happy with our new swim spa
Extremely happy with our new swim spa, we originally got quoted $60,000 for a plunge pool to be installed, so instead we decided to buy our swim spa from spa direct instead and we are so happy with our purchase! such good value for money and we will be using it all year round :)
It’s like being at a resort in your own backyard
I use my spa most days after work and find it too be very relaxing and stress relieving. My partner also enjoys it too. It requires very little maintenance and minimal chemicals
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
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