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Spas Direct

Spas Direct (page 2 of 11)

Online Store, Physical Store
4.4 from 686 reviews · View Statistics
Listing monitored by Spas Direct

Reviews

  • Value for Money
    4.9 (264)
  • Cleaning & Maintenance
    4.8 (256)
  • Product Quality
    4.8 (264)
  • Return Claim MadeYes · No (266)
  • Shipping
    4.7 (112)
  • Customer Service
    4.7 (62)
  • Warranty Claim MadeYes · No (266)
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It’s like being at a resort in your own backyard

published

I use my spa most days after work and find it too be very relaxing and stress relieving. My partner also enjoys it too. It requires very little maintenance and minimal chemicals

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Tash
TashGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great to be able to visit the store and see what we wanted, paperwork was easy and quick.

published

We use our pool weekly. Kids love it! Has definitely kept them
Entertained over the past summer. We look forward to turning the temperature up and chilling in the swim spa during the cooler months ahead.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa

Great product

published

Bought the swim spa just over 12 months ago, hasn't missed a beat. Very happy with the product and the shipping was very good. Gets used at least 4 times a week and the kids love it

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Liz C
Liz CSydney, NSW

Best decision ever!

published

Absolutely the best decision we've made buying a spa, started with amazing service, awesome delivery time and payment options.

We use ours regularly and now have a TV out near it which the kids love.

Thank you so much

Value for Money
Cleaning & Maintenance
Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Paula
PaulaSouthwest, VIC

Bryon Bay Platinum Spa from spas direct

published

We use our spa atleast 5 times a week.
This spa is so incredibly easy to maintain and keep clean. Panel to run the spa is also so easy to use. Jets are beautiful and strong, great lights in it and doesn’t eat much electricity. Totally love it and a great family investment.

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Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Paula
PaulaSydney, NSW

Love Love Love ❤️

published

Best decision we have ever made
Hubby suffers every day from a MVA that happened 17 years ago. This spa really helps his pain. Not to mention we all enjoy it ❤️

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Fiona
FionaMid North Coast, NSW

*** Best Purchase ever ***

published

Love my new spa, I use my spa regularly, Its great to relax in after work and Im in it every weekend with friends or family. Very easy to care for. Wish I was informed prior to delivery that it required a 15amp power point.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Leimonis
LeimonisGreater Melbourne (Inner), VIC

Spas direct, you’ve done it again

published

Being a previous pool owner, learning maintenance for the spa was easy to learn and comprehend and used all year around.
Product was true to photos and love sharing with friends

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Andrew H
Andrew HGippsland, VIC

Best purchase ever!!

published

I love my Pacific Deluxe Spa. I use it at least 3-4 times a week at all times of the day. Goes well with coffee, beer, wine or spirits. It's so easy to keep clean and is my greatest purchase ever!! Soothes my aches and pains and during this last 12months being stuck at home a lot it's felt like my oasis, my own resort at home . Love it

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Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Maui Spa

published

I am very happy with my spa. First time I have ever sat in one. It fits perfectly on my back verandah, easy to maintain. I didn’t realise it came with a 15 amp plug so needed a electrician to come around and fit a new plug. I have set it up with a tropical look. Bamboo fence and palm trees with solar tiki lights. It’s transformed my house.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Alyce Ettema
Alyce EttemaSouth East Queensland, QLD

Perfect purchase

published

Best purchase I have made so nice to come home from a hard day at work and relax in our spa. Very easy to order and delivery was simple thank you

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Leanne Roberts
Leanne Roberts Metropolitan Adelaide, SA

Absolutely amazing

published

Every day best purchase I've ever made. Customer service was amazing too. Only took just under 3 days for delivery from interstate. Couldn't be more happy. Compliments are sauna perfectly. Always cant wait to get in it.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Shane Russo
Shane RussoSouth-Eastern Region, NSW

Awesome product

published

We use the spa almost everyday sometimes several times a day , great service and easy to deal with.
Delivered when they said it would arrive.
Easy to clean and maintain , the whole family love it.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Phill
PhillHunter Region, NSW
  • 3 reviews
  • 1 like

Spas direct

published

Easy to deal with on the chat line and easy to order and the delivery was a simple phone call and they turned up put the spa in place and gave me a run thru

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Aaron
Aaron Wide Bay-Burnett, QLD

Exactly what I wanted , my son Luke loves it so much he’s always in it & is now known as the lukeness monster lol

published

My family gets great use out of our spa we have used it regularly through summer & look forward to using the spa in winter, I have found the spa is easy to maintain

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Kate Manley
Kate Manley Murray Region, NSW

Very Happy with my Byron Bay Spa love the colour , led lights and Awesome to relax in. pleased Thankyou Spas Direct !!

published

I use my Byron Bay spa nearly everyday . It helps me so much with my aches , pains and injuries. I have zero regrets buying this spa. Best quality and customer service through Spas Direct. Feeling very Grateful. Thankyou.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Georgette Anderson
Georgette Anderson Greater Melbourne (Outer), VIC

I can swim all year round

published

Fantasic service & fast delivery. We use it atleast 5 days a week, coming home after a long day at work to just stop and relax is amazing. I can use it even when the weather isn't great and can get excerise aswell in our extreme swim spa. So happy with our purchase, so glad i didn't spend money on a pool that i could only use when weather permits, especially here in Melbourne. Happy customer.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
Purchase TypeSpa
Kris P.
Kris P.Southwest, VIC

Mini plunge pool

published

Great purchase and customer service from start to finish. Use this 3/4 days a week and my kids love it! I would definitely recommend this for a family with kids who want a warm pool all year round.

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Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Chris
Chris South East Queensland, QLD

Great spar

published

Nothing better then coming home to a beautiful relaxing spa. These guys made the whole purchase a breeze. It’s easy to keep clean and maintain. There after sales services is great as well

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGold Coast
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Melisssa
MelisssaWheatbelt, WA

Absolutely best spa and great value for money

published

We use it every day lovley spa best value for money kids love it so much ...we spend hours in it very easy to Mantain and easy to look after

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Best lifestyle choice!

published

Perfect for a small space in a diffucult area. We use our spa daily. Control panel simple to use, upkeep is very basic. Minimal time to keep our spa sparkling!

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Melanie
Melanie Darling Downs, QLD

Best thing I've bought

published

We use it almost every night. Only time I haven't used it is when it's storming . It is sometimes challenging to keep the chemistry at correct levels but we've used rainwater so it might be from that

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Dave Yeo
Dave YeoWide Bay-Burnett, QLD

The ultimate back yard swim spa

published

Our new deluxe plunge pool is so spacious the whole family and friends can enjoy it together. So refreshing and relaxing after a hard day at work. We Love it

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

California Grande: Great Spa, Great service!

published

We purchased the Cali Grande just before Xmas 2020.
Its was easy to set up, and has been a lovely addition to our home. Maintanence has also been pretty easy considering we havent had a pool or spa before.
Spas Direct were easy to deal and communication was good

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Kristen
KristenGippsland, VIC

Love our spa!!

published

We are so glad we went ahead and purchased a spa from spas direct. It had been something our whole family can enjoy together and it sure is a fantastic entertainer when we have parties ect.
Easy to order and good delivery.
Definitely recommend

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Page 2 of 11

Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

Russell G.
Russell G.asked
Spas Direct Online Store

when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa

No answers
Tom
Tomasked
Spas Direct Online Store

How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?

No answers
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