Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
It’s like being at a resort in your own backyard
I use my spa most days after work and find it too be very relaxing and stress relieving. My partner also enjoys it too. It requires very little maintenance and minimal chemicals
Great to be able to visit the store and see what we wanted, paperwork was easy and quick.
We use our pool weekly. Kids love it! Has definitely kept them
Entertained over the past summer. We look forward to turning the temperature up and chilling in the swim spa during the cooler months ahead.
Bought the swim spa just over 12 months ago, hasn't missed a beat. Very happy with the product and the shipping was very good. Gets used at least 4 times a week and the kids love it
Best decision ever!
Absolutely the best decision we've made buying a spa, started with amazing service, awesome delivery time and payment options.
We use ours regularly and now have a TV out near it which the kids love.
Thank you so much
Bryon Bay Platinum Spa from spas direct
We use our spa atleast 5 times a week.
This spa is so incredibly easy to maintain and keep clean. Panel to run the spa is also so easy to use. Jets are beautiful and strong, great lights in it and doesn’t eat much electricity. Totally love it and a great family investment.
Love Love Love ❤️
Best decision we have ever made
Hubby suffers every day from a MVA that happened 17 years ago. This spa really helps his pain. Not to mention we all enjoy it ❤️
*** Best Purchase ever ***
Love my new spa, I use my spa regularly, Its great to relax in after work and Im in it every weekend with friends or family. Very easy to care for. Wish I was informed prior to delivery that it required a 15amp power point.
Spas direct, you’ve done it again
Being a previous pool owner, learning maintenance for the spa was easy to learn and comprehend and used all year around.
Product was true to photos and love sharing with friends
Best purchase ever!!
I love my Pacific Deluxe Spa. I use it at least 3-4 times a week at all times of the day. Goes well with coffee, beer, wine or spirits. It's so easy to keep clean and is my greatest purchase ever!! Soothes my aches and pains and during this last 12months being stuck at home a lot it's felt like my oasis, my own resort at home . Love it
I am very happy with my spa. First time I have ever sat in one. It fits perfectly on my back verandah, easy to maintain. I didn’t realise it came with a 15 amp plug so needed a electrician to come around and fit a new plug. I have set it up with a tropical look. Bamboo fence and palm trees with solar tiki lights. It’s transformed my house.
Best purchase I have made so nice to come home from a hard day at work and relax in our spa. Very easy to order and delivery was simple thank you
Every day best purchase I've ever made. Customer service was amazing too. Only took just under 3 days for delivery from interstate. Couldn't be more happy. Compliments are sauna perfectly. Always cant wait to get in it.
- Spas Direct Online Store
We use the spa almost everyday sometimes several times a day , great service and easy to deal with.
Delivered when they said it would arrive.
Easy to clean and maintain , the whole family love it.
Easy to deal with on the chat line and easy to order and the delivery was a simple phone call and they turned up put the spa in place and gave me a run thru
Exactly what I wanted , my son Luke loves it so much he’s always in it & is now known as the lukeness monster lol
My family gets great use out of our spa we have used it regularly through summer & look forward to using the spa in winter, I have found the spa is easy to maintain
Very Happy with my Byron Bay Spa love the colour , led lights and Awesome to relax in. pleased Thankyou Spas Direct !!
I use my Byron Bay spa nearly everyday . It helps me so much with my aches , pains and injuries. I have zero regrets buying this spa. Best quality and customer service through Spas Direct. Feeling very Grateful. Thankyou.
I can swim all year round
Fantasic service & fast delivery. We use it atleast 5 days a week, coming home after a long day at work to just stop and relax is amazing. I can use it even when the weather isn't great and can get excerise aswell in our extreme swim spa. So happy with our purchase, so glad i didn't spend money on a pool that i could only use when weather permits, especially here in Melbourne. Happy customer.
Mini plunge pool
Great purchase and customer service from start to finish. Use this 3/4 days a week and my kids love it! I would definitely recommend this for a family with kids who want a warm pool all year round.
- QLD, Gold Coast
Nothing better then coming home to a beautiful relaxing spa. These guys made the whole purchase a breeze. It’s easy to keep clean and maintain. There after sales services is great as well
Absolutely best spa and great value for money
We use it every day lovley spa best value for money kids love it so much ...we spend hours in it very easy to Mantain and easy to look after
Best lifestyle choice!
Perfect for a small space in a diffucult area. We use our spa daily. Control panel simple to use, upkeep is very basic. Minimal time to keep our spa sparkling!
Best thing I've bought
We use it almost every night. Only time I haven't used it is when it's storming . It is sometimes challenging to keep the chemistry at correct levels but we've used rainwater so it might be from that
- Spas Direct Online Store
The ultimate back yard swim spa
Our new deluxe plunge pool is so spacious the whole family and friends can enjoy it together. So refreshing and relaxing after a hard day at work. We Love it
California Grande: Great Spa, Great service!
We purchased the Cali Grande just before Xmas 2020.
Its was easy to set up, and has been a lovely addition to our home. Maintanence has also been pretty easy considering we havent had a pool or spa before.
Spas Direct were easy to deal and communication was good
Love our spa!!
We are so glad we went ahead and purchased a spa from spas direct. It had been something our whole family can enjoy together and it sure is a fantastic entertainer when we have parties ect.
Easy to order and good delivery.
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
Get an answer from our members and Spas Direct representatives
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