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Spas Direct
4.5 from 681 reviews · View Statistics

Reviews

3.5

48 reviews
  • Value for Money
    4.9 (23)
  • Cleaning & Maintenance
    4.9 (23)
  • Product Quality
    4.8 (23)
  • Return Claim MadeYes (3) · No (20)
  • Shipping
    4.6 (11)
  • Customer Service
    4.8 (5)
  • Warranty Claim MadeYes (24) · No
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Dianne

DianneGreater Melbourne (Metropolitan), VIC

Happiness is having a spa

published

Spas Direct are so easy to deal with, just by hoping on line and choosing the spa you want and picking out up or getting it delivered. The great thing about the spa is that there is absolutely no assembling to do, you take it out of the box and fill with water and plug it in and bingo you are set. What more could you ask for?

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
1 comment
Spas Direct
AfterSalesSpas Direct

Thank you for your review. We really appreciate it.

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The reviewer stated that an incentive was offered for this review

TJE

TJESouth East Queensland, QLD

Great value for your buck.

published

Well priced product. Have 5 different seats which all give a very different massage. Had a problem with one of the panels which was fixed in due time with very little fuss. Easy to maintain and doesn't emit the odours that standard bromine spa emits.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationSpas Direct. Gold Coast
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Jack H.

Jack H.South East Queensland, QLD

Great customer service!!

published

I purchased a spa with spas direct, and i has been great. I have nothing but great things to say about all staff that i have come into contach with through spas direct. I would definitely recommend them as there prices are the best.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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Melbourne

MelbourneGreater Melbourne (Inner), VIC

  • 4 reviews
  • 2 likes

Appreciation

published

Thank you, I am finally able to walk out into my backyard with a smile. So very much appreciated.
Due to living with chronic pain I am able to get relief from water and heat

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
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Page 2 of 2
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Questions & Answers

Glenn Boston

Glenn Bostonasked

QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

No answers
Russell G.

Russell G.asked

Spas Direct Online Store

when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa

No answers
Tom

Tomasked

Spas Direct Online Store

How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?

No answers
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Spas Direct

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