Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Much needed purchase and used all the time! Easy to maintain and easy to set up. Delivery was to regional West Australia and easy to move around if needed. Love it.
We use the spa everyday. We live in FNQ so there are 2 many things that want 2 bite you in the ocean. It is easy to operate and maintenance is a breeze.
Wonderful experience from start to finish
Love our spa. Sales staff were lovely and helpful from start to finish. The spa is easy to use and maintain and we use it most nights. We have the California grande deluxe. It's the best purchase we have made for our home.
Best thing I have ever done !!! Hassle free delivery !!! Exactly what I ordered !!!Hassle free to crane into my backyard !! Hassle free to look after the spa , very easy!!!! So easy to operate and program !! I’m stoked with my new spa !! LOVE IT
We had a great experience with Spas direct, fast efficient service and delivered on everything they promised. We use our spa almost everyday and it so easy to look after! We’ve had no issues so far!
- WA, Perth
We bought the spa because of injuries we have and the power on the jets and placement are awesome
We use the spa every day mainly for short periods of time each time... after the initial set up the spa is easy to maintain just add a it of chlorine each day
It’s changed our entire outdoor entertaining!
Since the moment our plunge pool arrived, our entire outdoor entertainment area changed! We always wanted a pool but didn’t want the excavation cost involved. Getting this plunge pool has allowed us to enjoy the summer months by cooling off with family & friends and I can’t wait for the winter months with a built in heater!
Love our spa
The whole family loves the spa it really rejuvenates us at the end of the week. Some weeks we use it every day and other weeks we only use it once or twice. It isn't too expensive to run and maintaining it is quite easy. Would and have recommended purchasing a spa from spas direct to friends.
Forget about the day
Had some dispatch issues that were handled well by customer service, but we have now been enjoying our spa almost daily for 6 months and loving it.
Not only is it relatively easy to clean and maintain it is by far the best way to forget about the stresses of the day.
Thank you Spa's Direct
Everything was handled quickly and Efficiently
Everything from the first phone call was handled effortlessly. Delivery was organised quick and no problem with setup.
Spa has been extremely easy to maintain for a first time owner.
Best purchase EVER
I cannot believe how much we actually use our spa - several times a week !!! It is so relaxing and therapeutic and so easy to maintain.
Take the plunge - you won’t regret it ☺️
A xmas present the whole family enjoys
We use our spa almost daily now. We have 5 kids ranging from 6 - 16 and they all get excited after school at hoping in the spa. My partner has an old back injury and we both enjoy our leisure time of an evening sitting back with some good tunes and a glass of wine
Love my spa!
Great quality. The warehouse also stocks all the accessories I need to keep my spa happy and healthy. Would highly recommend looking here for your new spa. They also stock swim spas.
Our spa is 4 years old now & we absolutely love it! A great company to deal with & extremely happy with our purchase!
Runs excellent and never had any issues with our spa. Spa is easy to maintain and keep clean, changing the water every 3 months or so. We use it every few days we love it
Molokai Deluxe Spa
The spa has been a great addition to the house for all year round use. Love those winter nights sitting in the spa watching TV. Always great customer service from Muftah and love the new store.
Best value for money. Fantastic investment for home. DO IT!!!!!!!!
My wife and I use the spa (pacific deluxe) regularly. Early mornings, afternoons and night time. The price was incredible. Maintenance is easy and cost very little. Buy the test kit do it yourself, filter is easy to clean. I sincerely couldn't recommend this product enough. 3 years on now and its still brand new. Had a spinal surgery 18mths ago and when my pain is off the chart I swear this is the best treatment for me. I train at home then cool down, if I am struggling its straight in. Watch movies, live sport in the spa. Guess I should shut up now lol
Great price, great people and a world class product.
Great 1st Swim Spa! Great customer assistance!
Great friendly customer service! Good knowledge! Manuals included were busy with technical info. BUT customer Advise and Help was great for our first spa! Delivery costs and setup explained. Specials advertised throughout the year! Highly recommended!
Top Class After Sales Service
Brilliant after sales service provided by Zeyad and the team. Could not ask for more from these guys. Highly recommend! Always willing to help out even with the silly questions. Thanks Spas Direct.
Great Spa’s, great price and great service!
Love my Bali spa 3, had it for about 4 years. Use it all year round such a great unit! Excellent service both pre and post sale from Muftah. Highly recommended!!!
- Spas Direct Online Store
Love our Spa!!!
We use our spa daily. We absolutely love it. We received wonderful customer service from our very first contact. No questions were to silly and they delivered and installed our spa when they said they would. If you need a spa these are the people to go with.
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
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