Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Great 1st Swim Spa! Great customer assistance!
Great friendly customer service! Good knowledge! Manuals included were busy with technical info. BUT customer Advise and Help was great for our first spa! Delivery costs and setup explained. Specials advertised throughout the year! Highly recommended!
Great Spa’s, great price and great service!
Love my Bali spa 3, had it for about 4 years. Use it all year round such a great unit! Excellent service both pre and post sale from Muftah. Highly recommended!!!
- Spas Direct Online Store
Love our Spa!!!
We use our spa daily. We absolutely love it. We received wonderful customer service from our very first contact. No questions were to silly and they delivered and installed our spa when they said they would. If you need a spa these are the people to go with.
We use the spa three times a week, if not more. Total relaxation, and extremely easy to keep clean. Worth every cent. Our greatest issue is stopping our friends calling over for a spa.
California Grande (Treeves)
We have enjoyed using this spacious spa 5 times in our first 2 days. Comfortable, relaxing, , easy to use, 5 five rating, has wonderful features such as several coloured lighting options, waterfalls and a huge number of jets and blowers.
Best Buy Ever
Been wanting my own spa for many years and Spas direct made it happen.
Couldn't be happier with our new Bryon bay deluxe spa recently purchased, especially my Son who refuses to get out.
Will be used regularly, bring on Summer.
Awesome spa awesome service!
No better way to relax after the day sitting in the spa. Spa direct was awesome customer service and delivery couldn't ask for an easier transaction online! Absolutely love it
Excellent Sales Service and Follow up
It was easy to purchase and provided excellent value for money. The spa is beautiful to look at and provides welcome relief at the end of a hard day working.
AMAZING! Best investment EVER!
I absolutely love my spa! I use it all the time!
So easy to take care of and look after!
Spas direct were so lovely to deal with and super helpful through the whole process of buying and delivering.
Almost 1 year on after buying swim spa - still awesome!
I bought the Cascade Platinum Swim Spa almost a year ago after shopping around and am still so happy with my purchase. Our spa has performed flawlessly, you get a whole lot of bang for your dollar and it has been a great purchase. We have had so much fun in it and had so many good memories - it has performed flawlessly with no issues at all and it has been used a lot.
Compared to a pool we have been able to use it during winter and it has been totally warm and the water remains sparkling clean thanks to the good filter system. The 6 pumps give...
The perfect place at the end of the day!
Because I have an autoimmune disease, my spa is my "go-to" respite centre - only time of the day I'm completely pain-free. No wonder it puts a smile on my face
Best addition to our backyard
This has been the best addition to our backyard! Thankfully we installed it just before Victorian Lockdown and it’s been a lifesaver during these crazy COVID times!
Spas Direct have been great to deal with. Highly recommend!!
Best thing for Family Time
We are so glad we bought Super California deluxe spa because it's so relaxing. The whole family goes in it together so it is really good for family time and relaxing.
Perfect, we use it everyday!
We treated ourselves to a Sunspa Delux for Xmas & we L❤️VE it!
It was The.Best.Investment ever & it finished off our entertainment area nicely!
We installed an ice bucket into the timber screen so neither of us have to get out when it’s our shout & we have a perfect view of outdoor TV! We are in it eeeeveryday!
We love our SPA!!
We absolutely love our SPA!! Our spa is used every weekend and some weekdays.
It’s so easy to use and keep clean! It is Just awesome ! Highly recommend Spas Direct.
The spa we purchased is amazing. Maui Deluxe. We use it practically everyday. The service direct spa has given us is great, they are always there to answer our questions.
Best thing we ever brought
We use our spa all year round and its the best thing we have ever bought. Gets the kids off the phones and outside with us.its easy to clean and maintain.
- Spas Direct Online Store
We’re extremely happy with our purchase!!
It fits perfectly on our backyard and has so many features use. Super easy to set up and don’t have to worry about a thing, just jump in and relax.
Amazing spa and service
Super easy to maintain, also the instructions are easy to follow aswell. We would use our spa every night, every second night at the least. Best thing we ever brought and the kids love it aswell
Absolutely could not be happier spa is fantastic so glad we went with spas direct highly recommend
We use it at least 4 times a week and it is so easy to maintain and first set up was also easy being plug in made it so much easier for set up
Great product at a great price
Found the Molokai deluxe spa through the online store. Wow what a great product at a very reasonable price. Easy transaction and so happy with the purchase. We use it 2-4 times a week and is easy to put the lockable lid on and off. The spa is easy to maintain and all accessories required can be purchased through the website. Very satisfied.
Atlantic spa deluxe ,
Perfect spa bought the Atlantic spa deluxe in may and it’s been fantastic we use it every second night ,my son is in it every night ,great design ,we have had No issues highly recommend good quality ,very easy to look after ,hooks up to blue tooth easily and plenty of room for 7
I had been keeping an eye on the Spas Direct website and Facebook page for several months on the many different options and offerings they have. We finally decided to visit the Gold Coast branch and it was a great experience with Mark and Kim very knowledgeable and patient in their information and advice. We decided to take the plunge with a little Byron Bay Platinum hot tub. We've only had the hot tub just under two weeks but to say we're happy would be understating things! Our little girls are seemingly obsessed with dips in their 'mini pool'.
Great service, wonderful product and we could not be more ecstatic with our decision to go with Spas Direct for our leisurely purchase!
Maui Deluxe Spa
Our Maui spa was delivered 2 days after my order went in (back at Easter) and it has sat in the backyard waiting for concrete to be poured and a proper pad to be ready.
We finally filled it on Friday (4/9) and it was up to temperature by Saturday afternoon.
It’s so relaxing, super comfortable and has so many great features.
A great escape in pure luxury
An absolute breeze to maintain with auto filtering and regeneration, we cannot get enough of it, it’s used frequently as we can until the grand kids visit Then it’s impossible!
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
Get an answer from our members and Spas Direct representatives
|Category||Online Shops and Pool & Spa Shops||Physical Shops and Pool & Spa Shops||Physical Shops and Pool & Spa Shops||Physical Shops and Pool & Spa Shops|
Other Pool & Spa Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.