Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Love love our dual zone plunge pool
The kids are in it all the time.
Love that they are off their technology and enjoying the water and each other’s company
Thank you spas direct we are very happy
Love our spa it’s the best
Our spa works so well holds its heat so comfortable had it for a while now it doesn’t cost much to run and is very quiet and efficient to use
So nice and relaxing after a busy day.
Use our spa almost every night, it’s hard getting out now that the temperature has dropped.Even the kids like to relax in it now home schooling. easy to look after if looked after it regular.
Great alternative to a pool
Easy to maintain great family entertainment the cost compared to a concrete pool are unbelievable
And if we decide to move we can take the swim spa with us to our new house
Find out how Spas Direct compares to other Pool & Spa Shops
Know better, choose better.
Contact could be better
There were some early issues with delivery & a faulty light. These issues and some contact issues have now been addressed & resolved to my satisfaction by the owner. Spa itself now over 12 months old, no further problems.
Update review - spa warranty claim being honoured at no cost to me.
Update - email just received that warranty claim is being sorted at no cost to me. Will update review once the repair is actually done.
Spa was great for about a week. Sound system on the spa stopped working 1 week after purchase. That was in December 2018. 5 months later and numerous emails they want to send me the parts but expect me to pay $116 technician fee because I am outside of their 40km service zone. I am in Liverpool, it’s not like I’m on the outskirts of nsw. first off their free service area limit is unreasonable, second I do ...not know how to replace a sound unit myself and thirdly, my consumer guarantee overrides their ridiculous, unreasonable and essentially junk warranty terms which are simply unfair to any consumer. I should not have to pay for a technician to fix a faulty product that was sold to me.
- Spas Direct Online Store
We love our spa & use it several times per week. Recently I submitted a warranty claim for a replacement inlet to the spa filter where a metal component was going rusty. The replacement part arrived in less than a week by post. Excellent service.
Questions & Answers
Hi there can I please get emailed a manual fro the Maui spa. And all the online manuals does not have this one on it thank you
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
Get an answer from our members and Spas Direct representatives
|Category||Online Shops and Pool & Spa Shops||Physical Shops and Pool & Spa Shops||Physical Shops and Pool & Spa Shops||Physical Shops and Pool & Spa Shops|
Other Pool & Spa Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.