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Spas Direct
4.4 from 740 reviews · View Statistics
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Reviews

4.0
41 reviews
  • Value for Money
    4.9 (25)
  • Cleaning & Maintenance
    4.9 (25)
  • Product Quality
    4.8 (25)
  • Return Claim MadeYes · No (27)
  • Shipping
    4.6 (11)
  • Customer Service
    4.8 (5)
  • Warranty Claim MadeYes (27) · No
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Lyndall
LyndallSydney, NSW

Life is good with a swim spa

published

The kids are in it every day rain or shine and we are loving relaxing in the spa.
The cover makes it easy to keep bugs and other debris out of the water

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Great way to relax

published

We use our Spa a couple of times a week and most weekends, it's a great way to relax at the end of the day.The spa is so easy to maintain.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Family fun
Family funVictoria

Best Purchase Ever

published

We are in our new spa at least 2-3 times a week and we really love it! It’s really very easy to maintain and the relaxation factor is most definitely 10/10.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Daniel Rama
Daniel RamaNorth Queensland, QLD

Spa direct technician very helpful and great

published

Got lots of help from technical and technician help me go through problem solving and supplying spare parts. Very week and it is easy to maintain and clean filter. Very pleased

Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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Excellent aftercare service

published

Professional and thorough work done by the gentleman sent out to fix our spa on Friday afternoon. He was very knowledgeable and thorough with his whole approach to the problem.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationKenwick W.A.
Warranty Claim MadeYes
Purchase TypeSpa
gregory.anderson
gregory.andersonSouth East Queensland, QLD

Warranty & Aftersales care

published

Our spa had no power or anything over the weekend, we contacted Spas Direct via website, we were freaking out expecting the worst and a very costly repair, we were called back within 24hours and all it turned out to be was a blown .75c fuse! Awesome service!

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Natalie
NatalieSouth East Queensland, QLD

My spa is now my oasis!

published

We love our spa and use it every night to relax. I no longer have the aches and pains I used to. Very easy to maintain as the spa pretty much operates itself other than manual chemical intervention which if you have never owned one before can be tricky at first but you soon get the hang of it.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

David Barrett
David BarrettSydney, NSW

Life got better when I got this! Very happy!

published

We use our spa very often, and it is simple to maintain, all we need to do is add chemicals and than the spa does all the rest. It’s amazing!

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Kristy
Kristy
  • 2 reviews
  • 1 like

Love our plunge pool

published

The plunge pool is such a good investment, have a swim or sit and relax in the spa all year round. Minimal cleaning involved which is a win for us.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypePool
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The reviewer stated that an incentive was offered for this review

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Josh Mc
Josh McSouthwest, VIC
  • 2 reviews

Great spa

published

Great spa, just been a long wait for our headrests to come in under warranty. Not sure what’s happening? We use our spa atleast once a week, so easy to maintain

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Kevin
KevinMid North Coast, NSW

Best thing ever

published

We couldn't be happier with our purchase of the Maui Deluxe Spa, that coupled with the fact Spas Direct is easy to deal with and great customer service.
We use our spa every day.

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Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Debbo
DebboGreater Melbourne (Outer), VIC
  • 3 reviews
  • 4 likes

So glad we got this all going before lockdown

published

4 boys and lockdown driving them crazy, glad to have this bad boy up and running to keep us all entertained, one rule, mum gets 10 minutes to herself after a week of remote learning done

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Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Customer Service
4/5
Return Claim MadeNo
Store LocationCambrrfield Victoria
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

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Kristy Read
Kristy ReadMelbourne
  • 3 reviews
  • 2 likes

The Best Buy we ever made. Couldn’t live without it

published

Our spa Is perfect for all year round! We use our spa consistently and the whole family loves it. The perfect way to enjoy some time out and just relax.

Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Leanne morgan
Leanne morganGreater Melbourne (Outer), VIC

Love my spa and spas direct have been so helpful

published

Every night we are in our spa. The kids and myself both love it. Service on delivery was great and on time and super friendly. Very easy and simple to do.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Elizabeth and Wayne
Elizabeth and WayneRichmond-Tweed, NSW

Long time dream is here

published

-After a small hiccup with the touchpad we have not looked back. During the warm months we were in it almost every afternoon, and sometimes till the wee hours of the night. Now in the cooler months we are in it on the weekends with the temperature turned up a little, with Solar on the house, its not costing anything to run. Love love love our spa.(4 friend have since brought one from Spas direct & are happy too).

Value for Money
4/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
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Questions & Answers

Sarah B.
Sarah B.asked
Spas Direct

How do I get refund

2 answers
Leanne Roberts
Leanne Roberts

Contact the sales team and they will direct you from there

Sarah B.
Sarah B.

Have rang 20 times Sent photos had spa technician and nothing.

Rachel
Rachelasked
Spas Direct Online Store

Hi there can I please get emailed a manual fro the Maui spa. And all the online manuals does not have this one on it thank you

No answers
Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

See all Spas Direct questions

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Spas Direct

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