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Spas Direct
4.4 from 738 reviews · View Statistics
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Reviews

2.2
17 reviews
  • Value for Money
    4.4 (5)
  • Cleaning & Maintenance
    4.8 (5)
  • Product Quality
    4.2 (5)
  • Return Claim MadeYes (5) · No
  • Shipping
    5.0 (2)
  • Customer Service
    5.0 (2)
  • Warranty Claim MadeYes (4) · No (1)
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We love our Swim Spa

published

We’ve lived in our spa since it arrived what a great investment! It’s very low maintenance and very easy to use. And the best part is we can use it all year round because it’s heated. Thanks spas direct.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Customer Service
5/5
Return Claim MadeYes
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
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The reviewer stated that an incentive was offered for this review

Sam
SamPerth, WA

In built Speakers

published

I purchased our spa with the extras. lights and speakers, speakers are crap we don't use them as they are very crackley the guy who sold us the spa couldn't show us the quality of speakers but assured me they were really good so I am disappointed.

Value for Money
2/5
Cleaning & Maintenance
4/5
Product Quality
2/5
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Spas Direct
AfterSalesSpas Direct

Sorry to hear about the speakers, could you please let me know your invoice number so I can look into this for you. Thanks SPAS DIRECT

Sam
Sam

102743

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The reviewer stated that an incentive was offered for this review

Phyllis
PhyllisSouth East Queensland, QLD

Happy Customer

published

Spas direct contacted me about my technical Issue and fixed the problem for me promptly, great spa. After sales serviceman was very professional and knowledgeable, also offer to send us 2 free filters, will recommend

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Dianne
DianneGreater Melbourne (Metropolitan), VIC

Happiness is having a spa

published

Spas Direct are so easy to deal with, just by hoping on line and choosing the spa you want and picking out up or getting it delivered. The great thing about the spa is that there is absolutely no assembling to do, you take it out of the box and fill with water and plug it in and bingo you are set. What more could you ask for?

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Spas Direct
AfterSalesSpas Direct

Thank you for your review. We really appreciate it.

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The reviewer stated that an incentive was offered for this review

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Melbourne
MelbourneGreater Melbourne (Inner), VIC
  • 4 reviews
  • 2 likes

Appreciation

published

Thank you, I am finally able to walk out into my backyard with a smile. So very much appreciated.
Due to living with chronic pain I am able to get relief from water and heat

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa

Questions & Answers

Sarah B.
Sarah B.asked
Spas Direct

How do I get refund

2 answers
Leanne Roberts
Leanne Roberts

Contact the sales team and they will direct you from there

Sarah B.
Sarah B.

Have rang 20 times Sent photos had spa technician and nothing.

Rachel
Rachelasked
Spas Direct Online Store

Hi there can I please get emailed a manual fro the Maui spa. And all the online manuals does not have this one on it thank you

No answers
Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

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Spas Direct

Details

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