Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Excellent aftercare service
Professional and thorough work done by the gentleman sent out to fix our spa on Friday afternoon. He was very knowledgeable and thorough with his whole approach to the problem.
Warranty & Aftersales care
Our spa had no power or anything over the weekend, we contacted Spas Direct via website, we were freaking out expecting the worst and a very costly repair, we were called back within 24hours and all it turned out to be was a blown .75c fuse! Awesome service!
Happy with our spa
The heater is not working however spas direct Warranty claim has been honoured and we are once again happy , Cannot live without our spa . It looks great and the jets are powerful .
Coral Deluxe Spa, Great Product
I purchased my Coral Deluxe Spa, it was a great decision to buy from Spas Direct, John was very helpful and helped us with the transaction, delivery and the set up of the unit, we simply love it and would recommend it to anyone who is thinking of buying a spa, its worth every cent..
Very happy with our new 3 person deluxe Spa
We use our spa daily as therapeutic treatment for back issues and relaxation. Jets are strong and well placed. Operation easy, service very good. This is a great option for Tasmanian buyers, Spa direct provided a reasonable transportation cost and along with their selling prices we received very good value.
2nd spa purchased great product
Every day love it swim spa is the go
Would recommend to get one
The muscle pain relief
Alway set to 35 degrees
Even I’m summer
Sooths the bones
Best investment ever
Can't wait till monday
Cant wait till our spa is connected Monday! Our Californian grade deluxe looks so inviting that my kids actually wanted to camp out the night in it when we brought it home!! Thanks spa direct!!
Can’t wait for winter
Super easy purchase and delivery! Fill with water, plug in and your on your way.. Can’t wait for winter to be able to chillax in a nice warm tub... love it
The best service I’ve ever had.
We use our spa just about every single day and it is so easy to maintain. Just add chemicals every second day and that is it. Easy and simple to use.
Great product, professional service at an affordable price A++
We use our spa weekly to help wind down and our Bali Spa Deluxe is very efficient to run and is easy to maintain. Spas Direct Australia facilitated a positive experience resolving any issues during delivery and would highly recommend.
Buying a spa at Spas Direct Australia was easy and stress free. The spa is great!! Easy to maintain and awesome to relax in after a hard day at work.
We love our new spa it was so Spa Direct answered all my questions and make purchasing very easy. We are in the spa every day no issue with maintenance
Love my swimspa
We love our swim spa we are using it a lot day and night so relaxing hot or colder weather we find we can use it anytime great with family and friends
Don't want to get out
We checked out the spas on the Gold Coast, we got a great price and friendly service. We love our extreme swim spa, it's great for the whole family. Perfect to relax one end while the kids play the other end.
Love my spa
Love my spa I never thought I would ever say cannot wait till winter nothing better on a cold day/night a nice hot spa and beer hand are the tranquility
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
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