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Spas Direct
4.4 from 687 reviews · View Statistics
Listing monitored by Spas Direct

Reviews

2.2
14 reviews
  • Value for Money
    4.3 (4)
  • Cleaning & Maintenance
    4.8 (4)
  • Product Quality
    4.3 (4)
  • Return Claim MadeYes (4) · No
  • Shipping
    5.0 (2)
  • Customer Service
    5.0 (1)
  • Warranty Claim MadeYes (4) · No (0)
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Sam
SamPerth, WA

In built Speakers

published

I purchased our spa with the extras. lights and speakers, speakers are crap we don't use them as they are very crackley the guy who sold us the spa couldn't show us the quality of speakers but assured me they were really good so I am disappointed.

Value for Money
Cleaning & Maintenance
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Spas Direct
AfterSalesSpas Direct

Sorry to hear about the speakers, could you please let me know your invoice number so I can look into this for you. Thanks SPAS DIRECT

Sam
Sam

102743

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Phyllis
PhyllisSouth East Queensland, QLD

Happy Customer

published

Spas direct contacted me about my technical Issue and fixed the problem for me promptly, great spa. After sales serviceman was very professional and knowledgeable, also offer to send us 2 free filters, will recommend

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Dianne
DianneGreater Melbourne (Metropolitan), VIC

Happiness is having a spa

published

Spas Direct are so easy to deal with, just by hoping on line and choosing the spa you want and picking out up or getting it delivered. The great thing about the spa is that there is absolutely no assembling to do, you take it out of the box and fill with water and plug it in and bingo you are set. What more could you ask for?

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa
Spas Direct
AfterSalesSpas Direct

Thank you for your review. We really appreciate it.

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The reviewer stated that an incentive was offered for this review

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Melbourne
MelbourneGreater Melbourne (Inner), VIC
  • 4 reviews
  • 2 likes

Appreciation

published

Thank you, I am finally able to walk out into my backyard with a smile. So very much appreciated.
Due to living with chronic pain I am able to get relief from water and heat

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Purchase TypeSpa

Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

Russell G.
Russell G.asked
Spas Direct Online Store

when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa

No answers
Tom
Tomasked
Spas Direct Online Store

How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?

No answers
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