Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Dream come true - our beautiful Byron Bay Platinum
So thankful for our spa. What once was just a dream, Spas Direct made it possible to be a reality. Love all the features and so easy to use. Heaven.
Best Buy Ever ❤️❤️❤️
We couldn’t be happier with our spa from Spas Direct and we use it every day. As a surf loving family, and living in Tasmania, a toasty warm luxurious spa is the BEST after a morning surf. We live in the country on 5 acres and the skies seem extra clear and bright when you are sitting in a hot tub at night xxx Thank you Spas Direct this purchase has been a game changer for us!
Since we bought our Spa back in December, we haven’t looked back. I have suffered from a back injury for 6 years and this has been the best investment to help take weight off and relax my muscles so I can ease pain. It has also been great during summer to unwind with my family and friends.
Loving our spa!
Customer Service was excellent from start to finish, regular communication to update us on progress of our order, and phone support assisting us on the controls etc was top quality. Highly recommend Spas Direct
Great place to relax
After a long delivery delay due to Covid outbreak, we finally received our mini plunge pool. Well worth the wait. Slight hiccup with pool heater after arriving but it was replaced quickly and have had no issues since change.
Great place to unwind after long day. Perfect for summer and winter.
Extremely happy with our new swim spa
Extremely happy with our new swim spa, we originally got quoted $60,000 for a plunge pool to be installed, so instead we decided to buy our swim spa from spa direct instead and we are so happy with our purchase! such good value for money and we will be using it all year round :)
It’s like being at a resort in your own backyard
I use my spa most days after work and find it too be very relaxing and stress relieving. My partner also enjoys it too. It requires very little maintenance and minimal chemicals
Great to be able to visit the store and see what we wanted, paperwork was easy and quick.
We use our pool weekly. Kids love it! Has definitely kept them
Entertained over the past summer. We look forward to turning the temperature up and chilling in the swim spa during the cooler months ahead.
Should Of Bought One Years Ago
Best family quality time money can buy. We love our Molokai Spa with plenty of Jets, 5 seats bluetooth music, lights with colour select and a water fountain. Highly recommended. Thank you Spas Direct
Bought the swim spa just over 12 months ago, hasn't missed a beat. Very happy with the product and the shipping was very good. Gets used at least 4 times a week and the kids love it
Best decision ever!
Absolutely the best decision we've made buying a spa, started with amazing service, awesome delivery time and payment options.
We use ours regularly and now have a TV out near it which the kids love.
Thank you so much
Bryon Bay Platinum Spa from spas direct
We use our spa atleast 5 times a week.
This spa is so incredibly easy to maintain and keep clean. Panel to run the spa is also so easy to use. Jets are beautiful and strong, great lights in it and doesn’t eat much electricity. Totally love it and a great family investment.
Love Love Love ❤️
Best decision we have ever made
Hubby suffers every day from a MVA that happened 17 years ago. This spa really helps his pain. Not to mention we all enjoy it ❤️
*** Best Purchase ever ***
Love my new spa, I use my spa regularly, Its great to relax in after work and Im in it every weekend with friends or family. Very easy to care for. Wish I was informed prior to delivery that it required a 15amp power point.
Spas direct, you’ve done it again
Being a previous pool owner, learning maintenance for the spa was easy to learn and comprehend and used all year around.
Product was true to photos and love sharing with friends
Best purchase ever!!
I love my Pacific Deluxe Spa. I use it at least 3-4 times a week at all times of the day. Goes well with coffee, beer, wine or spirits. It's so easy to keep clean and is my greatest purchase ever!! Soothes my aches and pains and during this last 12months being stuck at home a lot it's felt like my oasis, my own resort at home . Love it
I am very happy with my spa. First time I have ever sat in one. It fits perfectly on my back verandah, easy to maintain. I didn’t realise it came with a 15 amp plug so needed a electrician to come around and fit a new plug. I have set it up with a tropical look. Bamboo fence and palm trees with solar tiki lights. It’s transformed my house.
Best purchase I have made so nice to come home from a hard day at work and relax in our spa. Very easy to order and delivery was simple thank you
Every day best purchase I've ever made. Customer service was amazing too. Only took just under 3 days for delivery from interstate. Couldn't be more happy. Compliments are sauna perfectly. Always cant wait to get in it.
- Spas Direct Online Store
We use the spa almost everyday sometimes several times a day , great service and easy to deal with.
Delivered when they said it would arrive.
Easy to clean and maintain , the whole family love it.
Easy to deal with on the chat line and easy to order and the delivery was a simple phone call and they turned up put the spa in place and gave me a run thru
- Spas Direct Online Store
Life got better when I got this! Very happy!
We use our spa very often, and it is simple to maintain, all we need to do is add chemicals and than the spa does all the rest. It’s amazing!
Exactly what I wanted , my son Luke loves it so much he’s always in it & is now known as the lukeness monster lol
My family gets great use out of our spa we have used it regularly through summer & look forward to using the spa in winter, I have found the spa is easy to maintain
Very Happy with my Byron Bay Spa love the colour , led lights and Awesome to relax in. pleased Thankyou Spas Direct !!
I use my Byron Bay spa nearly everyday . It helps me so much with my aches , pains and injuries. I have zero regrets buying this spa. Best quality and customer service through Spas Direct. Feeling very Grateful. Thankyou.
I can swim all year round
Fantasic service & fast delivery. We use it atleast 5 days a week, coming home after a long day at work to just stop and relax is amazing. I can use it even when the weather isn't great and can get excerise aswell in our extreme swim spa. So happy with our purchase, so glad i didn't spend money on a pool that i could only use when weather permits, especially here in Melbourne. Happy customer.
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
Get an answer from our members and Spas Direct representatives
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