Between July 25th, 2018, until July 31st, 2018, Spas Direct encouraged reviewers to write either a positive or negative review regarding their services. Reviews published would receive a spare pool filter (valued at approximately $20). It is possible that the reviews below may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Mini plunge pool
Great purchase and customer service from start to finish. Use this 3/4 days a week and my kids love it! I would definitely recommend this for a family with kids who want a warm pool all year round.
- QLD, Gold Coast
Nothing better then coming home to a beautiful relaxing spa. These guys made the whole purchase a breeze. It’s easy to keep clean and maintain. There after sales services is great as well
Absolutely best spa and great value for money
We use it every day lovley spa best value for money kids love it so much ...we spend hours in it very easy to Mantain and easy to look after
Best lifestyle choice!
Perfect for a small space in a diffucult area. We use our spa daily. Control panel simple to use, upkeep is very basic. Minimal time to keep our spa sparkling!
Best thing I've bought
We use it almost every night. Only time I haven't used it is when it's storming . It is sometimes challenging to keep the chemistry at correct levels but we've used rainwater so it might be from that
- Spas Direct Online Store
The ultimate back yard swim spa
Our new deluxe plunge pool is so spacious the whole family and friends can enjoy it together. So refreshing and relaxing after a hard day at work. We Love it
California Grande: Great Spa, Great service!
We purchased the Cali Grande just before Xmas 2020.
Its was easy to set up, and has been a lovely addition to our home. Maintanence has also been pretty easy considering we havent had a pool or spa before.
Spas Direct were easy to deal and communication was good
Love our spa!!
We are so glad we went ahead and purchased a spa from spas direct. It had been something our whole family can enjoy together and it sure is a fantastic entertainer when we have parties ect.
Easy to order and good delivery.
Love our plunge pool
The plunge pool is such a good investment, have a swim or sit and relax in the spa all year round. Minimal cleaning involved which is a win for us.
A truly wonderful spa!!
We have used our spa every day since it was installed and even though I was nervous about knowing how to maintain it, it’s actually a lot easier than I thought.
Great spa, just been a long wait for our headrests to come in under warranty. Not sure what’s happening? We use our spa atleast once a week, so easy to maintain
Love it so much
I often use my spa weekly and the whole family loves it
When it is dark and you turn the light on it is quite wonderfull and the jets have the perfect amount of pressure
Byron Bay Bliss
The Byron has been a great purchase for our family. It is used pretty much a daily basis. Brings the family together. Great value for money
Easy to maintain & clean
Much needed purchase and used all the time! Easy to maintain and easy to set up. Delivery was to regional West Australia and easy to move around if needed. Love it.
We use the spa everyday. We live in FNQ so there are 2 many things that want 2 bite you in the ocean. It is easy to operate and maintenance is a breeze.
Wonderful experience from start to finish
Love our spa. Sales staff were lovely and helpful from start to finish. The spa is easy to use and maintain and we use it most nights. We have the California grande deluxe. It's the best purchase we have made for our home.
Best thing I have ever done !!! Hassle free delivery !!! Exactly what I ordered !!!Hassle free to crane into my backyard !! Hassle free to look after the spa , very easy!!!! So easy to operate and program !! I’m stoked with my new spa !! LOVE IT
We had a great experience with Spas direct, fast efficient service and delivered on everything they promised. We use our spa almost everyday and it so easy to look after! We’ve had no issues so far!
- WA, Perth
We bought the spa because of injuries we have and the power on the jets and placement are awesome
We use the spa every day mainly for short periods of time each time... after the initial set up the spa is easy to maintain just add a it of chlorine each day
It’s changed our entire outdoor entertaining!
Since the moment our plunge pool arrived, our entire outdoor entertainment area changed! We always wanted a pool but didn’t want the excavation cost involved. Getting this plunge pool has allowed us to enjoy the summer months by cooling off with family & friends and I can’t wait for the winter months with a built in heater!
Love our spa
The whole family loves the spa it really rejuvenates us at the end of the week. Some weeks we use it every day and other weeks we only use it once or twice. It isn't too expensive to run and maintaining it is quite easy. Would and have recommended purchasing a spa from spas direct to friends.
Forget about the day
Had some dispatch issues that were handled well by customer service, but we have now been enjoying our spa almost daily for 6 months and loving it.
Not only is it relatively easy to clean and maintain it is by far the best way to forget about the stresses of the day.
Thank you Spa's Direct
Everything was handled quickly and Efficiently
Everything from the first phone call was handled effortlessly. Delivery was organised quick and no problem with setup.
Spa has been extremely easy to maintain for a first time owner.
Best purchase EVER
I cannot believe how much we actually use our spa - several times a week !!! It is so relaxing and therapeutic and so easy to maintain.
Take the plunge - you won’t regret it ☺️
A xmas present the whole family enjoys
We use our spa almost daily now. We have 5 kids ranging from 6 - 16 and they all get excited after school at hoping in the spa. My partner has an old back injury and we both enjoy our leisure time of an evening sitting back with some good tunes and a glass of wine
Questions & Answers
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston
Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times
when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa
How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?
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