1 photo
Spas Direct
4.4 from 684 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (371)
  • Cleaning & Maintenance
    4.7 (361)
  • Product Quality
    4.8 (369)
  • Return Claim MadeYes (5) · No (360)
  • Shipping
    4.6 (160)
  • Customer Service
    4.6 (86)
  • Warranty Claim MadeYes (35) · No (313)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Excellent aftercare service

published

Professional and thorough work done by the gentleman sent out to fix our spa on Friday afternoon. He was very knowledgeable and thorough with his whole approach to the problem.

Value for Money
Cleaning & Maintenance
gregory.anderson
gregory.andersonSouth East Queensland, QLD

Warranty & Aftersales care

published

Our spa had no power or anything over the weekend, we contacted Spas Direct via website, we were freaking out expecting the worst and a very costly repair, we were called back within 24hours and all it turned out to be was a blown .75c fuse! Awesome service!

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Lozza
LozzaPerth, WA
  • 4 reviews
  • 3 likes

Happy with our spa

published

The heater is not working however spas direct Warranty claim has been honoured and we are once again happy , Cannot live without our spa . It looks great and the jets are powerful .

Value for Money
Product Quality
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Spas Direct compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Danny
DannyCentral Highlands and Goldfields, VIC

Coral Deluxe Spa, Great Product

published

I purchased my Coral Deluxe Spa, it was a great decision to buy from Spas Direct, John was very helpful and helped us with the transaction, delivery and the set up of the unit, we simply love it and would recommend it to anyone who is thinking of buying a spa, its worth every cent..

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Very happy with our new 3 person deluxe Spa

published

We use our spa daily as therapeutic treatment for back issues and relaxation. Jets are strong and well placed. Operation easy, service very good. This is a great option for Tasmanian buyers, Spa direct provided a reasonable transportation cost and along with their selling prices we received very good value.

  • Thumbnail
Value for Money
Cleaning & Maintenance
Shelly
ShellyDarling Downs, QLD

2nd spa purchased great product

published

Every day love it swim spa is the go
Would recommend to get one
The muscle pain relief
Alway set to 35 degrees
Even I’m summer
Sooths the bones
Best investment ever
Craned in
Wired up
Fill
In swimming

Value for Money
Cleaning & Maintenance
Kerrie Taylor
Kerrie TaylorMid West, WA

Can't wait till monday

published

Cant wait till our spa is connected Monday! Our Californian grade deluxe looks so inviting that my kids actually wanted to camp out the night in it when we brought it home!! Thanks spa direct!!

Value for Money
Product Quality
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Joanna
JoannaMid North Coast, NSW

Can’t wait for winter

published

Super easy purchase and delivery! Fill with water, plug in and your on your way.. Can’t wait for winter to be able to chillax in a nice warm tub... love it

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

The best service I’ve ever had.

published

We use our spa just about every single day and it is so easy to maintain. Just add chemicals every second day and that is it. Easy and simple to use.

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Spas Direct compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Kush H
Kush H
  • 2 reviews
  • 1 like

Great product, professional service at an affordable price A++

published

We use our spa weekly to help wind down and our Bali Spa Deluxe is very efficient to run and is easy to maintain. Spas Direct Australia facilitated a positive experience resolving any issues during delivery and would highly recommend.

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great Purchase

published

Buying a spa at Spas Direct Australia was easy and stress free. The spa is great!! Easy to maintain and awesome to relax in after a hard day at work.

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Karen
Karen
  • 3 reviews
  • 1 like

To easy

published

We love our new spa it was so Spa Direct answered all my questions and make purchasing very easy. We are in the spa every day no issue with maintenance

Value for Money
Cleaning & Maintenance

Love my swimspa

published

We love our swim spa we are using it a lot day and night so relaxing hot or colder weather we find we can use it anytime great with family and friends

Store LocationCranbourne East
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Lauren
LaurenSouth East Queensland, QLD

Don't want to get out

published

We checked out the spas on the Gold Coast, we got a great price and friendly service. We love our extreme swim spa, it's great for the whole family. Perfect to relax one end while the kids play the other end.

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pat
PatSouth-Eastern Region, NSW

Love my spa

published

Love my spa I never thought I would ever say cannot wait till winter nothing better on a cold day/night a nice hot spa and beer hand are the tranquility

Value for Money
Cleaning & Maintenance
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Spas Direct compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Page 1 of 42
See all Spas Direct reviews

Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

Russell G.
Russell G.asked
Spas Direct Online Store

when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa

No answers
Tom
Tomasked
Spas Direct Online Store

How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?

No answers
See all Spas Direct questions

Get an answer from our members and Spas Direct representatives

Spas Direct

Details

Compare all 6 Spas Direct
CategoryOnline Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa Shops
Compare all 6 Spas Direct
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.