1 photo
Spas Direct
4.4 from 696 reviews · View Statistics
See the Best Pool & Spa Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Spas Direct

Reviews

  • Value for Money
    4.9 (266)
  • Cleaning & Maintenance
    4.8 (258)
  • Product Quality
    4.8 (266)
  • Return Claim MadeYes · No (268)
  • Shipping
    4.7 (112)
  • Customer Service
    4.7 (63)
  • Warranty Claim MadeYes · No (268)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Alison
AlisonPeel, WA

Best money I ever spent

published

Bought my Spa around 3 years ago at a very competitive price. The guys delivered it and put it where I wanted. It has never missed a beat and would thoroughly recommend this company for any would be buyers.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationPerth
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Brent
BrentSouth East Queensland, QLD

Excellent proactive help with a non savvy technical customer

published

Contacted Beleid Ali today as had a minor problem that seemed big to me however the service Ali provided went nice and beyond my expectation solving on the call with absolute fantastic patience and guidance
Awesome ALI

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Robyn
RobynGreater Melbourne (Outer), VIC
  • 5 reviews
  • 1 like

Very Happy With Spa

published

We have just purchased a spa from spas direct and so far are very happy with it. We were nervous because of the negative comments we had read but have to say we have had a positive experience. Effie from the Melbourne store has been brilliant even answering my emails on the weekend. Haven't taken a photo yet as it is still filling up

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Danny
DannyCentral Highlands and Goldfields, VIC

Coral Deluxe Spa, Great Product

published

I purchased my Coral Deluxe Spa, it was a great decision to buy from Spas Direct, John was very helpful and helped us with the transaction, delivery and the set up of the unit, we simply love it and would recommend it to anyone who is thinking of buying a spa, its worth every cent..

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Spas Direct compares to other Pool & Spa Shops

Know better, choose better.

Compare all

Very happy with our new 3 person deluxe Spa

published

We use our spa daily as therapeutic treatment for back issues and relaxation. Jets are strong and well placed. Operation easy, service very good. This is a great option for Tasmanian buyers, Spa direct provided a reasonable transportation cost and along with their selling prices we received very good value.

  • Thumbnail
Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Shelly
ShellyDarling Downs, QLD

2nd spa purchased great product

published

Every day love it swim spa is the go
Would recommend to get one
The muscle pain relief
Alway set to 35 degrees
Even I’m summer
Sooths the bones
Best investment ever
Craned in
Wired up
Fill
In swimming

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Kerrie Taylor
Kerrie TaylorMid West, WA

Can't wait till monday

published

Cant wait till our spa is connected Monday! Our Californian grade deluxe looks so inviting that my kids actually wanted to camp out the night in it when we brought it home!! Thanks spa direct!!

Value for Money
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Joanna
JoannaMid North Coast, NSW

Can’t wait for winter

published

Super easy purchase and delivery! Fill with water, plug in and your on your way.. Can’t wait for winter to be able to chillax in a nice warm tub... love it

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

The best service I’ve ever had.

published

We use our spa just about every single day and it is so easy to maintain. Just add chemicals every second day and that is it. Easy and simple to use.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Spas Direct compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Kush H
Kush H
  • 2 reviews
  • 1 like

Great product, professional service at an affordable price A++

published

We use our spa weekly to help wind down and our Bali Spa Deluxe is very efficient to run and is easy to maintain. Spas Direct Australia facilitated a positive experience resolving any issues during delivery and would highly recommend.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great Purchase

published

Buying a spa at Spas Direct Australia was easy and stress free. The spa is great!! Easy to maintain and awesome to relax in after a hard day at work.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Karen
Karen
  • 3 reviews
  • 1 like

To easy

published

We love our new spa it was so Spa Direct answered all my questions and make purchasing very easy. We are in the spa every day no issue with maintenance

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Pool & Spa Shops

Find out how Spas Direct compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Pat
PatSouth-Eastern Region, NSW

Love my spa

published

Love my spa I never thought I would ever say cannot wait till winter nothing better on a cold day/night a nice hot spa and beer hand are the tranquility

Value for Money
5/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

tes
tesWide Bay-Burnett, QLD

I love my spa

published

It's namasta night every Friday night. Party night when we can. It's so relaxing . We love having cocktails and mocktails while looking at our Japanese garden beside our swim spa.

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Michael
MichaelPerth, WA

Excellent product at half the price of the big companies, couldn’t go wrong... great service and communication...

published

Being FIFO I use my swim spa ever break but my family use the spa every week and maintenance is simple clean filter and put in additives anyone can do it...

Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Store LocationBentley WA
Warranty Claim MadeNo
Purchase TypeSpa
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 10

Questions & Answers

Glenn Boston
Glenn Bostonasked
QLD, Gold Coast

Hi
i have purchased a spa 8 months ago and i am trying to find a manual i can look at on your spas direct page but none of the touch pads are the same as our think it is a 2017 Californian grande buy the plate how can i find one or could some one email me one thanks tried online help but no response thanks Glenn Boston

1 answer
Robyn
Robyn

Glenn l also have purchased a spa and con not find any manuals for it even though i have emailed them numerous times

Russell G.
Russell G.asked
Spas Direct Online Store

when filling new spa is the water filled through the what appears to be a "in" designated inlet next to a out designated outlet on side of spa and we received a filter wrapped in foam protection do we have to put filter in before filling and using spa

No answers
Tom
Tomasked
Spas Direct Online Store

How come you can cancel invoice 106220 above and stop zip and when we ask you wont? Our invoice 105954 we ask to be cancelled as noone can tell us where the spa is or when we get it and told you dont cancel?? Told you emailed and we have checked and received nothing...nothing in spam..asked to be resent...nothing.... its been over 4 months...zio said you can cancel. Seeing above shows you can cancel..why dont you respond and cancel?

No answers
See all Spas Direct questions

Get an answer from our members and Spas Direct representatives

Spas Direct

Details

Compare all 6 Spas Direct
CategoryOnline Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa ShopsPhysical Shops and Pool & Spa Shops
Compare all 6 Spas Direct
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.