Good product, sloooooooooooow ordering
Got this for my wife when I had doubts about the durability of our Medela swing. I also saw how much time she spent pumping and figured we could use a more durable double breast pump. It was a lifesaver because my kid never liked feeding directly from the breast.
She immediately loved it! I really enjoyed the silence of it too compared to other breast pumps. You could still hear it but its no where near as loud as the froggy Medela swing. My wife's pumping time was cut in less than half and milk supply even increased I think due to the effi...cient drainage of the breasts. My only complaint is not about the product but the ordering and local support. I've been ordering parts and valves for this since we got it. Every time, after I order, that's the only time I get notified that everything is in back order and it will be X amount of weeks or months before I get my parts in. When I first got the pump, I got an email saying its in back order. When the valve heads wore out, I ordered, got an email that its in back order and it would take several weeks. Okay... I learned my lesson and will get several spare for now on so ordered some more... its in back order... then I accidentally stepped on one of the breast shields and snapped it..ordered a replacement and got that damn templated email again apologizing that its in back order. I would be less irritated if I was notified of the back order prior to ordering. I called many times to check but never got anyone to pick up, and no one responds to the chat window on the site. I don't know if I am just extremely unlucky that when I order they do not have stock or if there is any stock in Australia at all.
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